Showing questions tagged: Show all questions
  • Archived

lost bookmarks

Have lost all bookmarks and can't seem to set any. Using Restore shows a list but says can't use file on every one. Looks loke lost forever! ... but how to set up new… (read more)

Have lost all bookmarks and can't seem to set any. Using Restore shows a list but says can't use file on every one. Looks loke lost forever! ... but how to set up new ones and why all lost? .. a recent F/F update gone wrong? Mhs

Asked by mhs65tai 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Cannot add, delete, or edit bookmarks

I am no longer able to add or delete my bookmarks. When I right click delete for a bookmark, nothing happens. When I click to add a bookmark, nothing happens. This still … (read more)

I am no longer able to add or delete my bookmarks. When I right click delete for a bookmark, nothing happens. When I click to add a bookmark, nothing happens. This still occurs when I start firefox in safe mode. I have tried turning on sync to see if I could edit my bookmarks from my mobile, but the bookmarks failed to sync. I do not have any add-ons. I currently am on a linux OS installed on a macbook. I did not have this problem until the past month or so.

Asked by brooke.schroeder12 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox loads, then nothing

My Firefox issues continue, the App will initiate, but then just sits! No home page loads (Google), but if About is selected it will update! I have followed all the Fire… (read more)

My Firefox issues continue, the App will initiate, but then just sits! No home page loads (Google), but if About is selected it will update! I have followed all the Firefox online troubleshooting advice. I have unloaded the Firefox app via control panel, manually remove remaining folders as instructed, reboot system, and reinstall Firefox. Open Firefox and it just sits won’t even open home page (Tab). Select another page from Bookmarks, same thing won’t load! Try to sign in to Firefox to Sync, nothing happens. Have even used a third party app to remove all traces of Firefox then reboot, reinstall Firefox and the problem continues. I have Firefox working on three other home computers all working perfectly. This inability to run Firefox has been going on now for several weeks. Does the Firefox folks offer a app that removes all traces of a Firefox instantiation like it never was on my computer? Maybe then a fresh install would work again. My other browsers (IE, Chrome, Edge) work fine only Firefox fail to resond. Help! I want my Firefox Browser to work again!!!! Thanks,

Asked by Jim Veyera 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Book mark transfer to a new device

My laptop hard drive stopped working and I switched to using a pc. I recovered all my files and downloaded Firefox and tried Sync to transfer my bookmark from the laptop … (read more)

My laptop hard drive stopped working and I switched to using a pc. I recovered all my files and downloaded Firefox and tried Sync to transfer my bookmark from the laptop to the pc but I do not see my bookmarks for Firefox. How can I transfer my old bookmarks and history to the pc?

Thanks

Asked by dee.alani 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

firefox search bar

my firefox browser bar has dissapeared-not the address bar-dont understand why it sits just above my apps,but i cant get it back any suggestions thanks brian … (read more)

my firefox browser bar has dissapeared-not the address bar-dont understand why it sits just above my apps,but i cant get it back

any suggestions

thanks

brian

Asked by brimck87 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Google Translate Add-on doesn't work properly

Hi I Installed Google Translate add-on for my firefox browser, but it doesn't work properly when I turn it on. I turned on add-on but I could not see it in fire fox toolb… (read more)

Hi I Installed Google Translate add-on for my firefox browser, but it doesn't work properly when I turn it on. I turned on add-on but I could not see it in fire fox toolbar. What is best solution for this issue ?

Asked by Farhad 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Firefox doesn't save any logins

I updated my PC from Windows 7 to Windows 10 a few days ago. (Firefox-Version 82.0.3 (64-Bit)) After i did this Firefox seems to refuse to save any login data. I have set… (read more)

I updated my PC from Windows 7 to Windows 10 a few days ago. (Firefox-Version 82.0.3 (64-Bit)) After i did this Firefox seems to refuse to save any login data. I have set www.google.de as the starting page. Every time I open Firefox I first have to consent, that cookies are saved (Firefox also doesn't save this consent). Then my google accounts are not logged in. This problem is present on every page I have login data to (youtube, facebook etc.) I can login to all of this sites. But when I close Firefox for more then 5 seconds it all starts again. I have read and made all the steps from the mozilla support page but that doen't change anything. The problem keeps reappearing. Now I need your help please.

Sincerly Felix

Asked by golgaris_schwingen 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Password check box

In order for Firefox to remember my passwords, I have to go into the passwords options and check the box that states "ask to save my passwords".. it seems to "uncheck" ev… (read more)

In order for Firefox to remember my passwords, I have to go into the passwords options and check the box that states "ask to save my passwords".. it seems to "uncheck" every 24 hours or so. Why doesn't the check box stay "checked"?

Asked by enforcer1 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Privacy settings change from Standard to Custom

Whenever I restart my computer, my privacy settings in Firefox change from Standard to Custom. I want it to stay to Standard and I don't know why it's changing. Any ideas… (read more)

Whenever I restart my computer, my privacy settings in Firefox change from Standard to Custom. I want it to stay to Standard and I don't know why it's changing. Any ideas?

Asked by dajen002 1 year ago

Last reply by cor-el 1 year ago

  • Archived

All my accounts, passwords and logins were disappeared and I didnt do this!

All my accounts, passwords and logins were disappeared. And now i dont know what to do i forgot half of the passwords and the logins and i didnt delate the coockies or ca… (read more)

All my accounts, passwords and logins were disappeared. And now i dont know what to do i forgot half of the passwords and the logins and i didnt delate the coockies or cache maybe people hacked me?

Asked by munem6656 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

New Tab Homepage

There used to be an add-on where every time you opened a new tab it went to whatever homepage you had chosen That add-on is gone, and now every time you open a new tab, i… (read more)

There used to be an add-on where every time you opened a new tab it went to whatever homepage you had chosen

That add-on is gone, and now every time you open a new tab, it's either the Firefox page or a blank page

Why is there no add-on that allows you to set new tabs to your homepage (or whatever page you want, really)?

And why hasn't Firefox just built this into the options to choose from?

I think most people would want new tabs to open to a page they choose, and almost no one really wants or needs the Firefox page

Asked by dahixe6884 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox Container blocking Facebook.com web pages?

I installed Firefox Facebook container, thinking I could at last feel safe signing up and using Facebook. So I went to the public Facebook.com pages about privacy to exa… (read more)

I installed Firefox Facebook container, thinking I could at last feel safe signing up and using Facebook. So I went to the public Facebook.com pages about privacy to examine the latest in their privacy settings, no login required of course. However I was stopped repeatedly by the following error message: Your Request Couldn't be Processed There was a problem with this request. We're working on getting it fixed as soon as we can. I then pasted the same Facebook.com web address into Edge and had no problems viewing facebook.com pages open to the public. Again, I am not trying to sign in and do not have an active Facebook account. Does Firefox management know if Facebook is sabotaging Facebook Container either deliberately or by neglect, or if Facebook is actually working on allowing the use of Facebook Container on Firefox while using Facebook.com pages?

Asked by Quenchoo 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Malware Auto Download with Capital One Download URL

I happened on a page: https://capitaloneshopping.com/join-capital-one-shopping?utm_source=Meerkat&utm_campaign=107592707702&utm_term=472928718855&gclid=EAIaI… (read more)

I happened on a page: https://capitaloneshopping.com/join-capital-one-shopping?utm_source=Meerkat&utm_campaign=107592707702&utm_term=472928718855&gclid=EAIaIQobChMI0Ij6h5iD7QIVgi0MCh2TLgrJEAEYASAAEgJALvD_BwE

And it immediately began "downloading an app" and I quit the page before it could get far, but, obviously, that doesn't mean it stopped. However, now Firefox is acting a little wiggy, and I'm concerned it might have downloaded something that's affecting the browser. Was trying to read about "capital one shopping malware," and pages wouldn't open when any links on the search results were clicked, etc.

Is this a known issue? Resolutions offered?

Asked by info.ghost 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Cookie selection problem

If I, for example use Google as search engine, it always requires me to accept cookies. Then if I have accepted the cookies and go to one of the found pages, read it and … (read more)

If I, for example use Google as search engine, it always requires me to accept cookies. Then if I have accepted the cookies and go to one of the found pages, read it and go back to the search, Firefox tries to load the same popup window again, but fails. When I open a new tab and reenter the search phrase, the same window for accepting cookies appears. I think this problems have appeared after the latest update to version 82.0.3; not sure if I have changes some preference. My compter is an old MacBookPro with OS 10.13.6. In previous versions, I have been asked now and then to accept google's privacy rules. The similar problems appears for other sites, for example sanoma.com, where I have chosen to accept only the necessary cookies, not third party, analytics, etc. When I open a link and go back, the same question appears again, but for these sites it does not hang up, as in the google case. I mostly use private browsing window, and have better privacy and similar extensions activated.

Asked by lussej 1 year ago

Last reply by Scribe 1 year ago

  • Archived

mozilla firefox

I refreshed firefox because it was running slow and it was recommended. After refreshing firefox , I am missing my toolbar at the top of my screen. I want it back. It con… (read more)

I refreshed firefox because it was running slow and it was recommended. After refreshing firefox , I am missing my toolbar at the top of my screen. I want it back. It contained bookmarks, history, etc. How do I get it back?

Asked by sunbird27 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago