Firefox Support Forum

Hello, I recently downloaded Firefox and transferred all my data from Chrome to Firefox. Everything transferred well and for a day all my bookmarks were visible at the top of the page. Then I turned off bookmarks to only show on a new tab, and then later realized that the bookmarks were not being displayed on the new tab. And even when I turned bookmarks to always show on all tabs the bar is there but nothing is displayed. All my bookmarks are still in the Firefox Library and I can save new bookmarks to the library, but the bookmarks bar above still remains empty. Clicking Import and Backup in the Library and clicking Restore hasn't returned the bookmarks to the bookmarks bar. Does anyone know how to fix this?

FF 100.0.2 Ubuntu 22.04 LTS

I have deleted my bookmarks with the Bookmark manager, but where are they now? I cannot find them in /trash and all of the *bookmark* files on my laptop are miniscule (like 127 bytes.) The json files are no better, when I imported previous bookmark files they were empty.

Hello, I am changing computers. I used Mozilla Firefox on the old computer and now on the new one. It's the same version; I checked. I exported the bookmarks from the old computer as HTML (that was the only option) but when I try to import them to the new computer and the same version of Firefox, they will not import.

Help?! Thank you so much! Julie

So I synced my bookmarks then I notice that all of them are mixed up, so i look for ways to fix them, I then see I can restore my files, I try it then it says it was unable too, and then after that it deleted everything, I tried to restore them again and again using different dates but nothing worked.

p.s. I did post this earlier but it was in the middle of the night, so nobody saw it.

bookmarks text white on white

Firefox updated to 106.0.2 (64-bit). When I click the sidebar icon, my bookmarks appear on the browser's left side as expected. However the text is not visible. If I hover my mouse over an icon is the list for a bookmark, the link appears. Also not all the bookmark icons appear. There are gaps between bookmarks on the list. Again, I have to hover my mouse over those gaps for bookmark info to appear. How do I make my bookmark list readable/usable again?

I thought I had two different accounts. Home, with my personal email and work, with my work email. My work computer crashed a few months ago, and out IT department was able to recover all my bookmarks, but it wasn't easy, so I was told. I decided to do what I do at home and that was to create an account for work, which I did. I now have an account for home with it's own bookmarks, and email, and a work account with it's own bookmarks and totally different email. I recently got a work phone. In the process of setting it up I synced it up with my work account. when I came home tonight I got online and all my work bookmarks were on my home computer. How did this happen? Now I don't have my home bookmarks. I tried signing out and signing back in with my home account, but no luck. This is very frustrating especially since they are two totally different accounts. SO, how do I get my home bookmarks back on my home computer? Thanks

Hi. Can anyone tell me if it would be possible to display all 3 rows of toolbar bookmarks in my bookmark toolbar? It used to show 3 rows, but I changed my monitor's display settings to make the text bigger, and now I can only see the first row of bookmarks at the top of the screen in Firefox. Thanks.

This morning after no noticeable change to my computer, the bookmarks are missing from Firefox. I thought it might be after last update, but that was a week ago (I think) and I didn't have this issue until after the weekend (computer on but not used, system did not restart). The bookmark backups are listed but i get the following error when trying to load them:

"Unable to process the backup file."

I have found the file location, but even trying to do it manually gives the same error.

Is this a bug from the new update?

Firefox updated to 106.0.2 (64-bit). When I press ctrl-B, my bookmarks appear on the browser's left side as expected. However the text is not visible. If I hover my mouse over an icon is the list for a bookmark, the link appears. Also not all the bookmark icons appear. There are gaps between bookmarks on the list. Again, I have to hover my mouse over those gaps for bookmark info to appear. How do I make my bookmark list readable/usable again?

I had to remove my side bar to do a print screen. With the latest version of Firefox I can't find how to put the side bar back! Not Happy..... It use to be obvious but now it is too hidden. Who is doing the user testing these days? Please fix the issue.

Hello,

Since recently the bookmark dialog has changed its behaviour, and to worse from my perspective. If I don't do anything for about three seconds, the dialog closes and the bookmark is saved to a place where I most likely don't want it to be saved. Is there a way to get rid of the three second time limit? Thanks!

It's not necessary to read further to answer my question. Bellow I'm going to give some criticism and express frustration about this new feature (or is it a bug?). The criticism is not directed towards the nice people here who give support to users who have problems.

I understand that developers get new ideas and want to put them into practice, but if you change an often used behaviour like this, I don't think it's user friendly to just change the behaviour without asking the user if he want's that behaviour. Personally I don't see how the automatically disappearing dialog helps me (it's very easy to click Esc if I change my mind about bookmarking a page), but I keep experiencing how it makes my browsing experience worse, as I often pause for a moment for example to think what name I'm going to give for the bookmark, or where am I going to place it.

In practice this change has wasted at least an hour of my time (to find an explanation and (in vain) a solution to fix the behaviour), made me annoyed, and based on the comments here and other places, made quite a few other people annoyed too.

Please, when you change the behaviour of Firefox in the future, before changing the behaviour for an individual user, ask him first if he even wants the change. For example show him a dialog where he is told that "we have this new feature where your familiar dialog keeps disappearing every three seconds for no reason so that you get the pleasure of invoking it again...and again...and again. If you want to have that feature, check the box on the left".

An automatic update of Firefox which resulted in a "quit/create new profile" choice has removed all my bookmarks

Of the four profiles stored in "about:profile" three are identical (ie. have only the default bookmarks stored) and one, generates a "quit/create new profile" message.

The "bookmarksbackup" folder (in /home/user/.Mozilla/Firefox/zs1jki8t.default) is empty.

The "import/backup" option (in Manage Bookmarks) offers nothing to choose. There is no 'list of dated automatic backups.'

Firefox did not create an "Old Firefox Data" folder on the desktop.

Browser privacy "strict". "Never remember history" was selected.

Running Firefox in Manjaro (Linux)

Help.

Over the past two days, I have found if I create a new tab, the shortcuts that I had saved on that page have all disappeared. Does Firefox keep a backup of these shortcuts? Unlike related support messages I've read, my bookmarks and bookmarks toolbar are unaffected.

These shortcuts (about 16 of them) took quite a while to accumulate, and it is frustrating to see that they can just simply disappear like that.

I am running Firefox 108.0.2 (64-bit) on Windows 10).

Hi, FF crashed yet again this month for no reason at all. And was unable to restart, said I can open a new profile. I tried signing in, but got "wrong password", so I tried reset. After password reset I lost all of my bookmarks, which I stored for 3 years for work. Thanks to this cr*p of a browser I am now unable to work! Can someone help restoring my profile settings and bookmarks or are they gone forever and I need to change a browser I use for work, because this bullsh*t is unacceptable?

Hi! I did a "refresh" on firefox. How do I recover my bookmarks and passwords? There is a folder on my desktop named "OLD FIREFOX DATA" but I have no clue how to use the information contained in said folder.

Thanks for any help!