Firefox Support Forum

Today, 6/10/22, I did what we sheep are trained to do, click on the latest update. What happened next is excruciatingly painful: EVERY SINGLE--ALL--FAVORITES AND SAVED PAGES--YEARS, YEARS WORTH OF SAVED PAGES AND FAVORITES, ERASED, GONE, WIPED OUT.

WHAT IS GOING ON? WAS THIS INTENTIONALLY PROGRAMMED? YEARS WORTH OF SAVED PAGES, GONE!!!

So I clicked on an excitingly named "restore" type link. Which resulted in only today's subsequent web activity being included.

What are you people doing?

I was using Firefox on windows 10 laptop, everything was synced with my account. Now after switching to Ubuntu I can't see my bookmarks, Just an empty toolbar. Now I don't have access to my old laptop, I sold it.

Any help?

I want to import my bookmarks (.html file), but all of the help I find online references Firefox's "library," and I can't find a library. Info on how to get to the library doesn't match what I see in Firefox.

tia las

I am using Windows 10 and have spent considerable time trying to recover my lost bookmarks after restoring computer to earlier time. I have followed 'help' guidelines but nothing works.

Firefox claims that bookmarks are saved to a backup profile but there is nothing in the folder.

These are very important research bookmarks collected over years!

I did a Firefox Refresh which messed up my toolbar and I lost an icon so I tried to restore computer to an earlier date which I have done successfully before without problem and without losing my bookmarks.

Please provide easy to understand step by step instructions on how to recover this vital information.

Hello, I experience a XUL Runner error message after attempting to update Firefox and in following the guidance to rectify the error deleted the Firefox folder including the bookmarks. Is there anyway of recovering the bookmarks (maybe with a third party program) or are they lost forever? Thank you.

In the year 2022, it should NOT be an issue doing something as universally SIMPLE as dragging and dropping bookmarks WITHOUT going thru a lot of NEEDLESS bullshit. Just another example of disconnected incompetent developers with way too much time on their hands. Here's a novel idea; STOP fucking shit up just for the sake of making yourself relevant to your programming overlords!!

1) where is all of your Firefox backups located? 2) i just had some random places.sqlite file corruption and did i therefore lose all of my bookmarks also somehow after renaming the corrupt 'places' file? 3) does it not even backup all of the bookmarks either if it cant read/write the 'places' file normally for some time? 4) how is this kind of stuff even possible with Firefox when everything else works completely fine and normal? 5) is the .jsonlz4 file compressed to a smaller size than html somehow?

My bookmarks have been broken up in the categories for years... ie: Research, Health, Shop, Weather, News, YouTube, etc. Suddenly today the News tab is missing from the Toolbar??? I can't find it when I search in Manage Bookmarks. Where did it go and how can I get it back???? Help!!

I AM IRATE. I AM SIMPLY TRYING TO DELETE BOOKMARK, BOOKMARK FOLDERS AND THE "OTHER BOOKMARKS" FOLDER FROM FIREFOX AND THEY WILL NOT DELETE. HOW CAN SOMETHING SO SIMPLE BE THIS MUCH TROUBLE. THIS SHOULD BE SIMPLE. I AM USING A MAC PRO.

Lost Bookmarks but logins are still there & active to the sites that were bookmarked.

I went to about:profiles - there are 2 profiles.

Switched back & forth from one to another & still the same issue.

??