Firefox Support Forum

Following a Mac rebuild, I decided to use a different e-mail for my Firefox profile, then tried to move all my bookmarks over. I tried both backup and HTML export from my old profile (on a separate machine, copied to the rebuilt machine) but restore from that file failed ("Unable to process the backup file.") and the HTML import seemingly did nothing - the operation completed without error but nothing changed. Any suggestion on how to get the bookmarks moved over?

Using Firefox on desktop, Windows 11. I am a long term Firefox fan/user.

My problem is I cannot find anywhere an easy method to add a shortcut on my Home Screen (which has now been a FF feature for some considerable time).

I am sure there was something available to do this in a prior version some time back. If I search the internet, I only come across articles describing how to do it on Firefox Android.

I know I can manually edit a box on the Home Screen to create what I need.

Sometimes new web sites that I visit appear in the boxes and I can then pin them in place - but the behavior around this is very erratic and unreliable - seems like random chance for an icon to appear on the home screen for a newly visited site. If this was more consistent, I could work with that.

BUT - where is the **intuitive** option??!!

I should be able to right-click on a tab and select "Add to Home Screen".

As simple as that.

Or drag and drop a link, or tab to the home screen - but this just opens the link. I have tried everything obvious that I can think of.

Anyone?

Many thanks :)

‘Beautiful new 27in iMAC with Retina Display. But the fonts in the toolbar as now so small as to be unreadble (old guy eyes). But I can't find anwhere in Preferences or otherwise to enlarge them.’ Easy to enlarge the text on the webpages themselves - but not in the toolbar. HELP

Hello,

I exported the old bookmarks from an old computer into a new computer with the firefox HTML file option

Once I imported them into the new version of Firefox, I could only see the "recent" bookmarks in the bookmark menu view.

I checked the settings but could not find anything to modify this.

I can see all of the bookmarks if I go into Manage Bookmarks but I can't see anything but the recent ones in the bookmark menu

I tried this on two different computers so perhaps I am missing a setting somewhere?

Thanks!

Matt

Hello. This issue happens only with steamdb.info. The favicon on the tab is correct but the one on the bookmark is not. Why are they different? It also happens with a brand new profile or on another PC. I'm on Windows 10. Thank you for the help.

I like to keep shortcuts to my favorite, most often used sites on the New Tab page. One of them, to Yahoo, keeps disappearing, and is replaced by sites that I do not visit very often. How can I recreate a shortcut on my new Tab page to get me to Yahoo Finance?

I uploaded an image of my New Tab page as it currently exists. I used to have Yahoo where the "prime-genetics" shortcut appears. I want to get rid of that one and replace it with Yahoo. Thanks!

In the past, when I wanted to save a bookmark I could choose a specific folder to save it to. So for example, if I found a newsource that I wanted to bookmark to my News folder I would click on Bookmarks, Bookmark Current Tab and a dialogue box popped up that allowed me to choose the folder to save the bookmark to. This dialogue box no longer opens when I click on Bookmark Current Tab. Instead, all bookmarks are automatically saved to my Other Bookmarks folder and I have to drag them to the folder I want. I'm not exactly sure if this change happened with a Firefox update, or if I did something to change the process. Is there a way that I can fix this and have the choose a folder dialogue box pop up when I save a folder? Thanks for your help, Jeff

Hey, i just came home from work, started firefox and got suprised by the latest update...and another suprise. My entire Firefox got WIPED, i mean.. EVERYTHING. booksmarks, passwords, settings. I'm sitting here with an totally clean, like new installed firefox...and i'm angry AF right now.

I updated the operative system on my laptop but, when I opened Firefox and signed into my profile, it didn't import my old bookmarks, only the browsing history. Passwords and other data are all there, only the bookmarks are gone.

Is there a way to get them back?

Fix this issue from your end. Provide a support phone number to call in to fix it. I do all of the suggestions written but it doesn't work. I go thru a 15 minute process trying to log on and sometimes it works and they magically show up and other times, like now. No bookmarks. This is ridiculous. There is no support, you are asking for volunteers to offer support. This seems totally screwed up. Fix it!

When I want to drag and drop a tab into a folder of the bookmark toolbars, I can't do it for some folders.

Specifically, it doesn't work for folders that are somewhat in the area of the tab preview animation that pops up when I start dragging the tab. So that is not the same folders every time, it depends on the tab location in the tab bar.

I hope that the explanation was clear enough, I did a screen record also, made it available here https://ufile.io/pikit6xo (335 kB).

Do someone had a similar issue and found a solution?

I'm in troubleshooting mode. Firefox 100, just updated, but bug was there before. Ubuntu 20.04 LTS

Hi! I did a "refresh" on firefox. How do I recover my bookmarks and passwords? There is a folder on my desktop named "OLD FIREFOX DATA" but I have no clue how to use the information contained in said folder.

Thanks for any help!

When I try to make a bookmark none of my folders are showing. I can use the folders when linking to a bookmark but not when trying to place a new bookmark. I have many folders but the attached image shows what I get when trying to choose the correct folder to place the bookmark. Only the three options show even though I know all my folders are in the pulldown bookmark tab. I did have a computer glitch where many of my computer files somehow ended up in the trash including Firefox. I moved the trashed files into a new folder on my desktop and was able to recover the bookmarks by choosing the Firefox backup. My question is how do I get the existing folders to once again show when making a bookmark so I can place/organize the bookmark in the correct bookmark file?