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  • Archived

Bookmarks Gone

Hello, Firefox quit and I restarted the application with all previous browsing tabs. Unfortunately, for some reason, all of my bookmarks (50+) are gone and I cannot find… (read more)

Hello,

Firefox quit and I restarted the application with all previous browsing tabs. Unfortunately, for some reason, all of my bookmarks (50+) are gone and I cannot find a way to get them back. I do not think I am usually signed into a Firefox account.

Please any help would be much appreciated. I do not recall all the things I've bookmarked.

Asked by emily.kotulak 1 year ago

Last reply by cor-el 1 year ago

  • Archived

How do I disable the tool bars above the address bar?

How do I disable the tool bars above the address bar? I've tried everything I have found on the internet but I must be missing something. Having all the links open may … (read more)

How do I disable the tool bars above the address bar? I've tried everything I have found on the internet but I must be missing something. Having all the links open may be slowing the computer down. thanks,

Asked by andysk5 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Bookmark's URL changes on it's own

Trying to bookmark a pdf, it's on the same location across my devices, but my devices have different usernames, so I added "%userprofile%" to the filepath so that it open… (read more)

Trying to bookmark a pdf, it's on the same location across my devices, but my devices have different usernames, so I added "%userprofile%" to the filepath so that it opens on any device. The issue is that when I enter this into the Bookmark URL bar, it automatically sticks "25" next to the % characters, which makes the bookmark unusable.

"C:\Users\%userprofile%\Documents\example.pdf" automatically becomes "file:///C:/Users/%25userprofile%25/Documents/example.pdf"

Also, as I just discovered now when I pasted this URL into this post, a second "25" is inserted, becoming: "file:///C:/Users/%2525userprofile%2525/Documents/example.pdf"

Asked by Joseph Thomas Zito 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Part of Log-in details is saved by firefox, despite being marked -not save

Part of Log-in details is saved by firefox, despite being marked -not save (exception). So, half of banking log in detail is disclosed.....Happened since latest firefox … (read more)

Part of Log-in details is saved by firefox, despite being marked -not save (exception).

So, half of banking log in detail is disclosed.....Happened since latest firefox update recently.

Asked by Gosta 1 year ago

Last reply by Gosta 1 year ago

  • Archived

Lost bookmarks with browser update

Hi My browser updated to latest version 100.0.1 but all my opened tabs are missing. And what is more important all my sync bookmarks are also gone. I can note restore any… (read more)

Hi My browser updated to latest version 100.0.1 but all my opened tabs are missing. And what is more important all my sync bookmarks are also gone. I can note restore any of sync data.

Asked by robert.ryczek 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Ridiculous update

This ridiculous update just deleted everything on my firefox. All my book marks are gone, passwords into sites and accounts etc. EVERYTHING I had is gone. i have trie… (read more)

This ridiculous update just deleted everything on my firefox. All my book marks are gone, passwords into sites and accounts etc. EVERYTHING I had is gone. i have tried going into the "profile" folder and it says its blank. I am not an IT guru so I do not know how to follow all these insane instructions to get back what should have never been deleted. i will be deleting firefox and never using it again because some idiot decided to update my system without my approval and then it deleted everything.

Asked by jaw33912 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Bookmarks not saved down prior to computer reset

I own a mac and had to erase all my data from my computer in order to upgrade to new system. Issue is - the apple support person did not remind me to save down my firefox… (read more)

I own a mac and had to erase all my data from my computer in order to upgrade to new system. Issue is - the apple support person did not remind me to save down my firefox browser data/bookmarks. Now my mac is updated and it's like a brand new computer. I searched previous forums and apparently firefox automatically saves down your data but I don't see it in the appropriate folder (Old Firefox Data >bookmarkbackups) - I see data from 2016 and 2017. Can I recover these bookmarks?? I had a lot of important ones saved..

Asked by pujadevi204 2 years ago

Last reply by pujadevi204 2 years ago

  • Archived

Lost bookmarks

Started my computer this morning and tried to use Firefox and it froze. So bad that I had to restart my computer. I re-installed Firefox but it deleted my bookmarks. What… (read more)

Started my computer this morning and tried to use Firefox and it froze. So bad that I had to restart my computer. I re-installed Firefox but it deleted my bookmarks. What do I have to do to get them back? Fortunately I did a backup on my computer before re-installing Firefox. Is there some other way to get them back other than to restore the backup? Any help will be greatly appreciated. I just wish I wasn't such a Luddite when it comes to computers.

Eric Nerenberg [email and phone# removed from public]

Asked by webneck 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

How can I transfer the TAGS for my bookmarks to version 101.0.1 - didn't copy them, but still have them in 98.0.1?

I downloaded version 101.0.1 and lost most of my bookmark TAGS! These help me find things in my many bookmarks. I've kept version 98.0.1 in my Applications folder (MAC Mo… (read more)

I downloaded version 101.0.1 and lost most of my bookmark TAGS! These help me find things in my many bookmarks. I've kept version 98.0.1 in my Applications folder (MAC Mojave 10.14.6) and it still has all my TAGS intact. I can't copy / paste or drag and drop them. How can I transfer my bookmarks TAGS?

Asked by elaine.brodie 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Missing Bookmarks

My Bookmarks are missing from the side of my screen where they have been residing for almost ever. I have tried everything to get them back where they belong to no avail… (read more)

My Bookmarks are missing from the side of my screen where they have been residing for almost ever. I have tried everything to get them back where they belong to no avail. I surely hope that someone can help me get them back. Thank you.

Asked by Carol101 1 year ago

Last reply by Carol101 1 year ago