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my computer died and my bookmarks have disappeard from mozilla

My computer died. I was using windows 10. On my new computer (windows 11) my old bookmarks are not on the mozilla browser where they used to be. Can I get them back? … (read more)

My computer died. I was using windows 10. On my new computer (windows 11) my old bookmarks are not on the mozilla browser where they used to be. Can I get them back?

Asked by brennerj71 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

Bookmarks on account, new computer

I have been using Firefox for YEARS. I love it, and have always been able to sign-in from a new device and have my bookmarks brought to my new device. For some reason, t… (read more)

I have been using Firefox for YEARS. I love it, and have always been able to sign-in from a new device and have my bookmarks brought to my new device. For some reason, that is not happening this time.

When I click to sync or import bookmarks, the only options I have are Chrome, a couple others, and from Firefox HTML or CSV file. I do not know how to save the bookmarks. I would think that I could save them on a external hard drive and bring them over, but I do not know that process. It was so much easier when I could log in and bring them over.

Please help. I was so confident when purchasing this new laptop, now I am a bit irritated. Please explain how to bring my bookmarks over to my new device.


Thank you!

Asked by Lisa H 1 month ago

Last reply by cor-el 1 month ago

Bookmark thumnails not showing after import

Hello, i imported Firefox bookmarks to Firefox on another user account and i am not getting thumbnails! Both on bookmark's bar and inside bookmark browser :/ How t… (read more)

Hello,

i imported Firefox bookmarks to Firefox on another user account and i am not getting thumbnails! Both on bookmark's bar and inside bookmark browser :/

How to fix this?

Thanks!

Asked by empleat 2 months ago

Last reply by cor-el 2 months ago

lost my bookmarks changing to new firefox

I have a PC operating on Win 11. just recently upgraded to the latest version of Firefox and can't find my bookmarks. not finding the help areas very helpful. how do I ge… (read more)

I have a PC operating on Win 11. just recently upgraded to the latest version of Firefox and can't find my bookmarks. not finding the help areas very helpful. how do I get them back and installed on left side of screen as I did in old version?

Asked by foxv217 4 months ago

Last reply by cor-el 4 months ago

bookmark backups not working on one device

I have a Mac desktop, a laptop with Windows 11, and an Android phone. I have about 120 bookmarks saved. On my Mac, they periodically backup fine and I can restore them … (read more)

I have a Mac desktop, a laptop with Windows 11, and an Android phone. I have about 120 bookmarks saved. On my Mac, they periodically backup fine and I can restore them if anything goes wonky. My phone and Windows laptop both show all the same bookmarks as the Mac. However, if I go to Manage Bookmarks to restore them on the Windows laptop, it shows many backups have occurred but only 5 bookmarks have been backed up. I have signed out of Firefox on all devices and signed back in. The Windows laptop did one correct backup showing the 120 or so bookmarks, and then every subsequent backup shows only 5 again. After a few weeks, the "correct" backup has been overwritten and is gone.

Anybody know what I can check to make the Windows laptop backup my bookmarks correctly?

Asked by tcpear32 1 month ago

Last reply by cor-el 1 week ago

Bookmarks Keep Duplicating

My bookmarks have duplicated and I didn't do anything except try to sync with my laptop and desktop. I tried the only solution I could find, the "verify integrity - Place… (read more)

My bookmarks have duplicated and I didn't do anything except try to sync with my laptop and desktop. I tried the only solution I could find, the "verify integrity - Places Database" and that did nothing. If this can't be fixed, it's time to move on to another browser.

Asked by Michael 3 months ago

Last reply by jonzn4SUSE 3 months ago

Accessing my previous browser

This morning, my Firefox browser was unable to open so I downloaded it again and tried to sync up my browser using my email address. When I used my email address and rese… (read more)

This morning, my Firefox browser was unable to open so I downloaded it again and tried to sync up my browser using my email address. When I used my email address and reset the password, a much older version of my browser without all my bookmarks logged in. I've only use the *hidden for privacy*@gmail.com email address so I'm not sure if I have two profiles under that email. On my phone which has been sync'd to my profile for years, I have all the bookmarks that I've been using for year. I don't want to sync it now so I don't loose it.

Asked by Sylvester King, Jr 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

Laptop dead! New laptop, have access to old drive. How do I get bookmarks & previous windows opened

My laptop died. I purchased a new one and pulled the SSD drive from the dead laptop and hooked it up to the new laptop with a SATA to USB cable and have access to the dri… (read more)

My laptop died. I purchased a new one and pulled the SSD drive from the dead laptop and hooked it up to the new laptop with a SATA to USB cable and have access to the drive now. How do I pull all the information that was in Firefox (bookmarks, open tabs when laptop died, etc.) from the old drive to the new laptop?

Asked by dave_mellon 4 months ago

Last reply by cor-el 4 months ago

How to remove the Add Bookmark popup prompt when you right click -> Bookmark Link?

I don't want to get the 'Add Bookmark' popup prompt when I right click -> Bookmark Link, I just want it to bookmark the link. Unchecking 'Show editor when saving' doe… (read more)

I don't want to get the 'Add Bookmark' popup prompt when I right click -> Bookmark Link, I just want it to bookmark the link.

Unchecking 'Show editor when saving' doesn't disable this popup.

I use 'right click -> Bookmark Link' a lot, so would really appreciate a fix, thanks :)

Asked by uber varrock 3 months ago

Last reply by zeroknight 3 months ago

How to reach a site used in the past, but now, can't reach?

How to reach a site used in the past (whether typed URL or used saved Bookmark!) ---but now Firefox won't let me access now, please?! I have some sites for decorating my… (read more)

How to reach a site used in the past (whether typed URL or used saved Bookmark!) ---but now Firefox won't let me access now, please?! I have some sites for decorating my online gaming site. Your settings warn me that the site isn't ---https://. --- which I realize, and FIREFOX stops me from going to the site. How do I temporarily use a site, then restore the security? I appreciate how FIREFOX keeps us safe! TY!

Asked by micmon224 3 weeks ago

Last reply by jscher2000 - Support Volunteer 3 weeks ago

bookmarks

Firefox used to open the bookmarks to the left showing all the bookmarks, ever since that last update not the go right and aren't even the bookmarks I want, how do I chan… (read more)

Firefox used to open the bookmarks to the left showing all the bookmarks, ever since that last update not the go right and aren't even the bookmarks I want, how do I change it back

Asked by wolfen10861 3 months ago

Last reply by cor-el 3 months ago