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When I click one of the webiste buttons , the site blocks. I have the same problem with my bank website. Solution?

I work with the latest version of Firefox and with Windows 10 on a laptop. A few weeks ago I wanted to log into the bank website and the login button didn't work anymore.… (read more)

I work with the latest version of Firefox and with Windows 10 on a laptop. A few weeks ago I wanted to log into the bank website and the login button didn't work anymore. I had no problems with Google Chrome or any other browser when I opened the bank site on my laptop. Also on the site "500px", opened with Firefox, I have this problem. As soon as I click on a photo, the whole site is blocked and only via the return arrows in the toolbar can I unblock the site. Also no problem with Google Chrome. The problem occurs only on my laptop (Windows 10). On my husbands laptop (Windows 7-64bit)) there's no problem at all to log into the sites trough Firefox and using the buttons. Both laptops are connected on the same LAN. Probably the problem as something to do with my laptop. Do you have a solution for this problem? Thanks in advance. With best regards, Yo

Asked by yo.eelens 2 months ago

Last Firefox Update messed up my own Security Certificates, and now I cannot access my Bank!

Just tried to access my companies Homebanking website, and realized Firefoz didn't ask for my Security Certificate no more, therefore the Homebanking site will not allow … (read more)

Just tried to access my companies Homebanking website, and realized Firefoz didn't ask for my Security Certificate no more, therefore the Homebanking site will not allow me to perform any actions!

Can you help?

Mozilla: Why do you do such upgrades without making sure they will not disturb people's life?!?

Asked by eloi1 2 weeks ago

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Access denied reference #18.e.....

Trying to access my regular online banking site with Firefox 63 and when I try signing in like I normally do I get a redirect to the attached tab. I have cleared my cache… (read more)

Trying to access my regular online banking site with Firefox 63 and when I try signing in like I normally do I get a redirect to the attached tab.

I have cleared my cache and cookies to no avail. I have tried logging in with IE and all works fine.

What am I missing here?

Asked by In_LandSea 1 year ago

Last reply by WestEnd 1 year ago

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I cannot access a banking log on page

I use a VPN (for your information) I reach the Home page of NatWest banking site but following selection of LOGON I receive error 'secure connection failed' This does not… (read more)

I use a VPN (for your information) I reach the Home page of NatWest banking site but following selection of LOGON I receive error 'secure connection failed' This does not happen when I use Edge. Have I a setting in Firefox to overcome?

Asked by geosox 1 year ago

Last reply by FredMcD 1 year ago

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New pages are not allowed to open when I click a link, such as trying to open my financial statements.

When I try to open my financial statements at two different sites, by clicking a link, the new tab pops up and begins to open, but then disappears. I have tried changing … (read more)

When I try to open my financial statements at two different sites, by clicking a link, the new tab pops up and begins to open, but then disappears. I have tried changing my security settings, without success.

Asked by RockyWienken 1 year ago

Last reply by jscher2000 1 year ago

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Can't log on to a bank website. Told certificate is not valid. Can log onto it in Edge. What's the problem?

I'm trying to log onto a bank website. Firefox is blocking it. It claims an invalid certificate. I logged onto the website in question yesterday without a problem. I … (read more)

I'm trying to log onto a bank website. Firefox is blocking it. It claims an invalid certificate. I logged onto the website in question yesterday without a problem. I can log onto the website in question in Edge with a secure connection. What's going on? The website in question "centerstatebank.com."

Asked by gjchakar 1 year ago

Last reply by FredMcD 1 year ago

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When paying with creditcards, why is there deconnexion when the browser communicate with the banque security site ?

When buying something with a credit card and you valid this. There is sometimes security validation for the transaction by the bank. The time you wait for the validation … (read more)

When buying something with a credit card and you valid this. There is sometimes security validation for the transaction by the bank. The time you wait for the validation code by SMS or other. Firefox is disconnecting and you can start again or better you have to buy things on other browsers where I noticed no problems. Is it possible to resolve this very, very inconvenient problem ? Thanks.

Asked by niekorama 1 year ago

Last reply by FredMcD 1 year ago

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Send message on hotmail

Can not send message on hotmail since they change their interface a couple of months ago. But always working when using GoogleChrome. Can not go on my banq sit service f… (read more)

Can not send message on hotmail since they change their interface a couple of months ago. But always working when using GoogleChrome. Can not go on my banq sit service for customer eitheir.

TY

Asked by PepRay 1 year ago

Last reply by WestEnd 1 year ago

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Why am I told when using internet banking with tsb that popups are not enabled when the Firefox system tells me that they are enabled?

I use internet banking. I am prevented from reading messages, printing statements et al, the reason given being that popups are not enabled by my browser (Firefox). I hav… (read more)

I use internet banking. I am prevented from reading messages, printing statements et al, the reason given being that popups are not enabled by my browser (Firefox). I have checked the system, which says that popups are enabled for the website I use. Very frustrating!

Asked by toddfarm 1 year ago

Last reply by McCoy 1 year ago

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Outlook-Microsoft and some Bank sites are not visible with Mozilla

Mozilla is updated, however, some webpages are not visible such as: Outlook-Microsoft, Hotmail, and some banks. I dislike IE. Can someone please help me? Thank you … (read more)

Mozilla is updated, however, some webpages are not visible such as: Outlook-Microsoft, Hotmail, and some banks. I dislike IE. Can someone please help me? Thank you

Asked by Cunumicita 1 year ago

Last reply by FredMcD 1 year ago

FF won't display some data entry boxes, eg Captcha, making it useless in many places

At Vanguard a box to select an option was just not visible. Worked on Google. At several other sites the "I am not a robot" Captcha was just not there. Worked fine on … (read more)

At Vanguard a box to select an option was just not visible. Worked on Google. At several other sites the "I am not a robot" Captcha was just not there. Worked fine on Google. I have no special settings and my privacy setting is standard, with no special options selected. Windows 10, current all updates. Nothing unusual running except Avast Free. I'm going to have to stop using this program for anything productive until I get a fix here. Sorry, I really hate to use Google and let them sell my soul to everyone willing to pay to exploit me for profit.

Asked by wttomlinson 3 months ago

Last reply by FredMcD 3 months ago

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I can now only sign on to my banks in safe mode since Firefox was updated to 62. This only happens on my PC, not my MAC

Nothing happens, I get no error message. I can log in to one bank but not two others? No issue with Firefox on my Mac thoguh for any of the accounts

Asked by Dreamer99 1 year ago

Last reply by jscher2000 1 year ago

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bookmark for bmo online is not working

Trying to sign into BMO online using Keypass version 2.40. Have done that for several years. Now I get the message "You cannot access Online Banking pages via a bookmark.… (read more)

Trying to sign into BMO online using Keypass version 2.40. Have done that for several years. Now I get the message "You cannot access Online Banking pages via a bookmark. "

I have cleared history in Firefox, yet still cannot access BMO accounts. please advise.

Asked by Systemium 1 year ago

Last reply by cor-el 1 year ago

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I have been doing my banking online for years, now when I try to go to the website it states "error sec library failure". I am a senior easy instructions.

How can I fix my computer to accept the website for my bank. I have been doing my banking for years on my computer and the last week I can't get in and had to go into th… (read more)

How can I fix my computer to accept the website for my bank. I have been doing my banking for years on my computer and the last week I can't get in and had to go into the bank. A warning comes up "error sec library failure. I am a senior and do not understand what it is trying to tell me. thanks for any help

Asked by annnaplatt 1 year ago

Last reply by McCoy 1 year ago

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Firefox will no longer open Apple iCloud calendar and bank bill pay

Windows 10 Pro v1809 Build 17763.55 / Firfox v63.0.1 As of a couple weeks ago I am unable to open the Calendar feature on Apple iCloud, or bill pay mode in my credit … (read more)

Windows 10 Pro v1809 Build 17763.55 / Firfox v63.0.1

As of a couple weeks ago I am unable to open the Calendar feature on Apple iCloud, or bill pay mode in my credit union account when using Firefox. Interestingly, at the same time the credit union main page warned to clear history and cache on all versions of Firefox which I did. In either case, when I choose these failing features the progress indicator either goes on forever or times out

Neither of these issues exist using Google Chrome or MS Edge? Solution?- Thanks for your help, IM

Asked by Imageman 1 year ago

Last reply by kbrosnan 1 year ago

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I can no longer access my NatWest website

For years I have used Firefox and been able to login to my NatWest Account - suddenly I am no longer able to have this facility. SECURE CONNECTION FAILED - The connectio… (read more)

For years I have used Firefox and been able to login to my NatWest Account - suddenly I am no longer able to have this facility. SECURE CONNECTION FAILED - The connection to the server was reset while the page was loading. The page you are trying to view cannot be shown because the authenticity of the received data couldn't be verified. Please contact the owners of the website to inform them of this problem.

I looked on your help site to see if there were others with this challenge and found some comments from some sanctimonious prat to the effect that this should be remedied by the website owner and that eventually the website would no longer be able to be accessed by any other browser such as Chrome, Edge etc. Great, but I need to see my bank accounts online and rather than change banks, I am changing to Edge so that I can. Eventually NatWest may have to change their security but until then I am going to move away from Firefox, and, I know I only contribute a small amount to your "cause" every year but I shall take that away as well - you are too "holier than thou" in your approach to security and take no thought of how its implications affect the user.

Asked by Totley 1 year ago

Last reply by FredMcD 1 year ago

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since 65.0.2 I can't sign on to lockheedmartinsavings.empower-retirement.com send password but firefox just sits. like it didnt send it!

First of all I didn't want a new firefox update but FAIL to be able to stop it. Secondly since the 65.0.2 downloaded on 3-5-2019 I have not been able to signin on this s… (read more)

First of all I didn't want a new firefox update but FAIL to be able to stop it.

Secondly since the 65.0.2 downloaded on 3-5-2019 I have not been able to signin on this site: lockheedmartinsavings.empower-retirement.com I (seem to be able to) enter user and password but then firefox has the little-circle going around until forever. Last time it worked was 3-6-2019 AM - coincidence?

Asked by saturnfun 1 year ago

Last reply by FredMcD 1 year ago

I'm getting the "Secure Connection Failed" error on www.becu.org. Only in Firefox 73.0.1. Safari, Internet Explorer and Chrome all load the sites correctly.

I'm running on Mac Pro 5,1, Mac OS 10.11.6. No security software is running. The fact that three other browsers work just fine, leads me to believe it must be a problem w… (read more)

I'm running on Mac Pro 5,1, Mac OS 10.11.6. No security software is running. The fact that three other browsers work just fine, leads me to believe it must be a problem with Firefox. The error occurs when I select the 'online banking' button on the home page of www.becu.org.

Asked by 3rdAveSlinger 3 months ago

Last reply by cor-el 3 months ago