Firefox Support Forum

Have always used Firefox, starting crashing this past month, cleaned buffer,, rebooted and now I cannot open or run Firefox. I had to open Google Chrome just to get here, and I hate Google. Running Windows 10 PRO on desktop. Senior citizen not a computer professional, consider me a kindergarten with a manual Corvette. Please help.

Can I revert to the previous version of Firefox pre-this update - I find this GUI very difficult to manage. Everything comes up too large - and websites I'm accustomed to operating on are totally reorganized and have become hard to use.

I was using PC and a window popped up saying "allow Firefox to make changes" and I clicked allow! Shortly thereafter my PC froze and I had to power it down. Now Firefox looks completely different and all my bookmarks and links to everything is gone. Also all my saved email logins and information!

Please help me reverse this change, I hate it!! Betty Turner

Hello,

I just noticed the attached thing show up on my browser today. It seems to be on just about every webpage I click on in the lower right hand corner. I can move it around, and when I click on it it "pulses" but doesn't really seem to do anything else. The "10" will sometimes disappear and the little ball will "jump" when I click on it before settling back into place. The little ball will switch seemingly at random from top to bottom.

The only webpage I haven't seen it on so far is this one...I have tried right clicking and nothing happens. I don't see any way to remove it.

Can you tell me what this is and/or how to get rid of it? Is it possible it's from one of my extensions? I haven't added any new ones in a while and it seems weird that it would show up all of a sudden with no explanation of how to use it or what it is...

Hello, I was using a website that has a list editor with a delete button. Everytime I clicked the delete button, the website would ask me to confirm with an alert. There was a checkbox below from Firefox that that sounded like it would make the website stop asking me to confirm every single time, so I clicked it. Now, the delete button just doesn't work! I think Firefox is just blocking the button from doing anything at all. I need that to start working again but I don't know how to find where that setting might be stored. Firefox doesn't show individual cookies and I'm afraid to delete all the website's cookies.

Is there a direct solution to this problem? Thanks.

FYI the website is justinguitar.com, and the list editor is part of the Practice tool.

I am experiencing big issues when using Quora on Firefox (note. ONLY with FF, no problems with Safari or Chrome).

1) when I type www.quora.com FF automatically convert it to it.quora.com. Impossible to readdress to international site.

2) It cannot understand I am already a registered user. Below a comparison btwn Safari (left) vs FF (right) login page both setted, for sake of comparison, to it.quora You can easily see two major problems here: the red sentence say it does not recognize me as a registered user; even if I manually enter my pw, the login blue button remains non clickable.

Again this happens only in FF.

I already deactived the antitracking feature on FF.

1. Mozilla email address 2. When I use Mozilla-Firefox to look for products on Amazon, you don't show the "SIZE" pull downs that are visible using Google Chrome or EDGE. I'm sure this is not good for business. I would prefer to remain on Mozilla, but somehow Amazon has blocked you from showing the size choices, and subject prices!!!

Hi team, have reviewed few thread on Sync issue, but none was explicitly touching the issue I have. Running latest version on different PCs ( both Win10), using same account, I can't "send to" tabs among them. They are simply not in mutual device list. No problem to see mobile (Android here) devices in same account.

So, is this a recognized issue on PC with same account? I may just guest about HTTP "user-agent", same "display name" in Sync account and similar stuff in possible conflict, but better leave this on IT pros.

General issue is with speed of sync. If I open a tab, sync the device, then send to other device, sync that other too... and it's not instant there, even not after minutes. What could this be?

Though two questions, I thank for every reactions to them. BR Peter

Suddenly today my browser had switched any current tab to the bottom of my window, but it also only lets me see one at a time..which means I can't see multiple tabs open unless I close the current one. My tab bar is gone entirely and was up-top as it's always been, just under the URL box.

I didn't hit any key combos that I know of that would cause this, and I can't seem to find anyone else with the same problem when I search for a solution. Does anyone know what I can do to fix this?? It's very odd and annoying, I've never had it happen before now..

I took a screen-shot of the problem, showing what happens when I open a site or any tab:

Thank you very much for taking a look and any help with this strange issue,

-Chris

I just downloaded Firefox on my new Windows 11 computer and I'm having this problem where I try to open it and it immediately closes. It just flashes on the screen, I tried downloading it off of the Mozilla site and the Microsoft store and both times I've been having this issue. It doesn't show up in task manager when trying to open it, my computer is updated, and I'm connected to Wi-Fi. I have a video of the issue but it wont let me put videos here.

For a while now, several bank credit card sites are not working correctly when I use my Firefox browser. It did in the past and I didn't have any problems but lately I'm having these problems happening on sites I've used for years. If I use another browser it will work with no problem. In fact after talking with some of the support people at some of the sites that won't work, the suggest trying another browser which works fine. I'm talking like American Express' website which I use a lot. There are other sites other than credit cards that are not working correctly and again, their support agent will tell me to use another browser. I have tried different remedies like clearing cache, history, etc. I only use few addons like AdBlock which helps to cut down on trackers and information gathers. I have set my preferences to clear out my history and cookies. I have used Firefox for so many years without problems and with the same addons without any problems. So what is causing this to happen? I do enjoy using Firefox but if I have to keep changing over to another browser so sites will work, then maybe it's time for me to stop using Firefox.

Hi,

Occasionally when downloading files on Firefox, they'll freeze completely (often at the very end.) There is no way to pause or cancel the downloads, except to restart Firefox.

When I attempt to restart Firefox, it closes the browser window. However, when I try to reopen it, I get an error message stating that Firefox is running but not responding. The 'Close Firefox' option does nothing, except make the box pop back up a moment later.

I can't kill the Firefox process in Task Manager or Process Explorer, because it says access is denied. I can't kill it using taskkill in command prompt because it says there is no running instance of the task.

The ONLY thing that seems to help is completely restarting the computer, which is getting frustrating to do several times a day.

I can confirm Firefox is up-to-date. Any tips are appreciated, thank you!

The Command+M keyboard shortcut only minimizes Firefox one time after the initial boot of the system and stop working thereafter. Opening the Window menu in the top menu bar and then clicking minimize also fails to minimize Firefox. The only thing that works to minimize the Firefox window is clicking on the minimize bar on the top left of the window.

How do I get COMMAND + M to consistently minimize Firefox?

IS FIREFOX NOW POLITICALLY DOMINATED? I AM SHOCKED AFTER BELIEVING THAT FIREFOX WAS NOT BLOCKING INFORMATION ON THE WEB THAT THEY DIDN'T POLITICALLY AGREE WITH! NOW I FIND OUT THERE IS NO WAY TO CONTACT FIREFOX AND ALL THEY HAVE IS THE STANDARD ASK A QUESTION FROM THE COMMUNITY! THERE ARE TOO MANY GLITCHES WITH DOWNLOADING THEIR UPDATES AND COMPLETELY LOSING MY SAVED PASSWORDS AND NOW THIS BROWSER HAS BLOCKED INFORMATION POSTED ON A NEWS ARTICLE THAT SHOWS TWITTER FEEDS BY THE PRIOR TWITTER ADMIN THAT HAS BEEN FIRED. I HAVE THE STANDARD SECURITY AND DO TRUST THE SITE THAT I AM ON BUT WITHOUT EXPLANATION FIREFOX HAS BLOCKED THOSE FEEDS IN THE ARTICLE. CERTAINLY NOT INTENDED TO PROTECT MY BROWSING BUT TO BLOCK AN INTENTIONAL POLITICAL PERSPECTIVE! I NO LONGER WANT TO TRUST FIREFOX/MOZILLA WITH MY BROWSING CAPABILITIES ESPECIALLY KNOWING IT IS ONLY VOLUNTEERS AND NOT SUPERVISED OR ANY CUSTOMER SERVICE TO GIVE ANSWERS!

I have a constant problem with Chase.com - they are telling me it's Firefox, then it's because of the cookie blockers on FireFox. I have heard every excuse under the sun. I try to login, I get chase doesn't recognize device, then they send a one time code, which doesn't work, so I have to call them, they tell me it's Firefox causing the problem. I know that's a myth because the same thing happens on MS Edge. Is anyone else having this problem? Do you have any suggestions?