• Archived

Direct import endnote

I've long used firefox for research using google scholar and science journals to directly import references into endnote. However, since the recent update (firefox v98) d… (read more)

I've long used firefox for research using google scholar and science journals to directly import references into endnote. However, since the recent update (firefox v98) direct import of .ris files (endnote) is no longer possible. The only option is to download the file.

There is no option to configure these file extensions in settings, and no prompt asking how to handle them...only where to download.

Please recover this function, as firefox is becoming increasingly unusable (loyal firefox user since 2002).

Asked by Roz123 2 years ago

Last reply by nisse.dum 2 years ago

  • Archived

Multiple tab closure now very unfriendly

Why is there now no option to close present tab only when clicking on X. The old (default) warning was excellent. With no warning, clicking the X kills Firefox - and all… (read more)

Why is there now no option to close present tab only when clicking on X. The old (default) warning was excellent. With no warning, clicking the X kills Firefox - and all open tabs. This has lost me hours of work already. i certainly don't want to go down the route of restoring all tabs first. I can't rely on it, for instance, holding all comments made on a form. And for that matter, I wouldn't want that to reinstate a login.

Please can we return to the warning with 2 options Close all tabs and Close current tab only.

Asked by Wrigh 2 years ago

Last reply by cor-el 2 years ago

  • Archived

total adblock.

I cannot removed total adblock and especially the ad for total adblock. I tried to follow the instructions, but they do not bring up the menu that they are supposed to b… (read more)

I cannot removed total adblock and especially the ad for total adblock. I tried to follow the instructions, but they do not bring up the menu that they are supposed to bring up. HELP

Asked by ripit58 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

PDF download window disppeared after the recent update

Before the most recent update (version 98.0), my default setting for pdf files is to open in Firefox and a pdf website I use prompted a download window when I clicked 'Do… (read more)

Before the most recent update (version 98.0), my default setting for pdf files is to open in Firefox and a pdf website I use prompted a download window when I clicked 'Download'. It has 'popupDownload=true' in the link which I believe did the trick.

After this update, clicking the same button just opens the pdf file instead of showing the download window, ignoring the command in the link.

Can anyone help me out? Thanks in advance.

Asked by shz 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

  • Archived

Passwords lost and cannot be saved anew after "refresh"

We got an alert when opening Firefox on our iMac yesterday suggesting we "refresh" and that bookmarks and saved passwords would not be affected. After the refresh, bookma… (read more)

We got an alert when opening Firefox on our iMac yesterday suggesting we "refresh" and that bookmarks and saved passwords would not be affected. After the refresh, bookmarks were retained but all passwords wiped out. Further, as we painstakingly looked up or created new passwords on sites and entered them, the usual Firefox alert would come up asking if we wanted to save the new log-in, user name and password on each site, we'd select "yes" and then find none of them saved. Can anyone advise us? We're rebuilding our saved passwords on Chrome now but have had Firefox as out primary browser for over a decade.

Asked by michaellouiswells 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Automatic download is TERRIBLE

Why why why why is FF forcing download of pdf files? It is a horrible problem for me. Especially because I am a university prof and, in the classroom, constantly display… (read more)

Why why why why is FF forcing download of pdf files? It is a horrible problem for me.

Especially because I am a university prof and, in the classroom, constantly display (my own!) files from the course management system on the classroom devices. I DO NOT WANT MY FILES SAVED ONTO THE (PUBLIC) CLASSROOM DEVICE. Never mind multiple copies as it will download EACH AND EVERY TIME I open it.

I have been looking everywhere for a solution or a way to disable this feature, there seems to be no such option but I am seeing a lot of posts from people who object to this as much as I do.

After many many years of loyally using FF and a paid subscriber to some Mozilla services, I am afraid I am going to have to give up using FF is this isn't fixed NOW.

Asked by natalieboisvert 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Firefox settings -- recover after MacBookPro OS update

Hello Support: My MacBookPRO OS was updated to Monterey 12.3.1 I lost my favored settings in Firefox. The Firefox settings loaded to default settings . I would like t… (read more)

Hello Support:

My MacBookPRO OS was updated to Monterey 12.3.1 I lost my favored settings in Firefox. The Firefox settings loaded to default settings

. I would like to recover my Firefox settings. Is this possible? Is there a step by step "punch card" list to get the set back for the former state?

--Regards, Richard

Asked by rbfall 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Lost Bookmarks

I updated my Firefox and it deleted all of my bookmarks I followed instructions found online, however when I click "manage bookmarks", the "import and backup" tab is not … (read more)

I updated my Firefox and it deleted all of my bookmarks I followed instructions found online, however when I click "manage bookmarks", the "import and backup" tab is not there

Asked by mofkasey 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Files being downloaded even though "Open in Firefox" is selected

I know firefox version 98.0 changed how downloads work, but I have my settings for downloads set to "Always ask you where to save files" and specifically for PDF files, I… (read more)

I know firefox version 98.0 changed how downloads work, but I have my settings for downloads set to "Always ask you where to save files" and specifically for PDF files, I have the action set to "Always ask". However, when I click download on a PDF file and then select "open with firefox" as the action option, the file not only opens in the browser, but also gets downloaded automatically without even allowing me to select where. Is this intended behavior? There are lots of times I just want to view a file and not actually download it, and this is quite annoying.

Asked by lukaslemke22 2 years ago

Last reply by Terry 2 years ago

  • Archived

Why is firefox automatically downloading strange files I've never seen before?

Why is firefox automatically downloading strange files I've never seen before? (MEUIVFJ-.htm and 3tHMwYhc) They look a little untrustworthy. My download dropdown sudde… (read more)

Why is firefox automatically downloading strange files I've never seen before? (MEUIVFJ-.htm and 3tHMwYhc) They look a little untrustworthy. My download dropdown suddenly showed me that one had been downloaded, and then a while later the other one was downloaded. Are these actual Mozilla files? Or are they some kind of scam/trojan/spyware? I just realized that two were downloaded last month as well.

Asked by dodgewinton 2 years ago

Last reply by TechHorse 2 years ago

  • Archived

Firefox crashes when printing to "Save to PDF"

OS: Windows 10 Firefox Version 100.0 Starting this afternoon... Firefox crashes (completely shuts down) every time I try to print to "Save to PDF" with the Firefox brows… (read more)

OS: Windows 10 Firefox Version 100.0 Starting this afternoon...

Firefox crashes (completely shuts down) every time I try to print to "Save to PDF" with the Firefox browser page open. I can print a browser page to my local printer, but not to "Save to PDF", even if it is in Troubleshoot Mode and even after Firefox has been refreshed.

Everything on my system is current and updated.

This issue is new.

Any ideas, or other suggestions.

Thank you in advance for your time and assistance on this matter.

Dave

Asked by davesorion 2 years ago

Last reply by FredMcD 1 year ago

  • Archived

foxy proxy

Hello! I want to work with burp suit application but for work with it the foxy proxy need. when I turned on the foxy proxy it always gives me different kind of error mess… (read more)

Hello! I want to work with burp suit application but for work with it the foxy proxy need. when I turned on the foxy proxy it always gives me different kind of error messages such ass "The proxy server is refusing connections". I tried everything I could but to no avail.

Asked by g10821.chamila 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Firefox opens new window each time I open it (Mac)

Hi guys: I use Firefox on a Mac (Big Sur OS), and all of a sudden when I updated to the latest Firefox version -- each time I click on Firefox it opens in a new window o… (read more)

Hi guys:

I use Firefox on a Mac (Big Sur OS), and all of a sudden when I updated to the latest Firefox version -- each time I click on Firefox it opens in a new window other than the one I'm working on which is **really** annoying! What can I do to prevent this? Is there some adjustment in preferences I'm not aware of? Please help!!

Thanks much,


Kelli

Asked by kelli2 2 years ago

Last reply by FredMcD 1 year ago

  • Archived

Multi-language spellchecking: how smart is it (how does it work exactly)?

Hello. With version 100.0 came multi-language spellchecking. I would like to know how exactly does it work, please. For instance, if I enable both English and French, wi… (read more)

Hello. With version 100.0 came multi-language spellchecking. I would like to know how exactly does it work, please.

For instance, if I enable both English and French, will it simply virtually add the two dictionaries and use the resulting combined list of words? Or will it try to understand if a paragraph or sentence is English and mark non-English words in that paragraph/sentence as incorrect even if they are French?

I am obviously asking this because there is no detailed information at https://support.mozilla.org/en-US/kb/how-do-i-use-firefox-spell-checker.

Asked by cloudchasingfun 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

Outlook 365 won't allow document uploads and won't type properly

Up until about a week ago, I could use Office 365 (and namely Outlook 365) without any issue. Then a few weeks ago, typing on firefox (MacOS) misses keys, space's don't w… (read more)

Up until about a week ago, I could use Office 365 (and namely Outlook 365) without any issue. Then a few weeks ago, typing on firefox (MacOS) misses keys, space's don't work, and there will be a random new emails that will open. There is nothing under the keys, nor is there anything under the control or space buttons hindering use.

When I drag/drop or try to upload a file, it won't attach to the email. When force closing, the attachment issue might (keywork might) remedy itself for a minute, but then returns.

The above issues only exist on Outlook 365 on Firefox. I do not have any of the issues when on Chrome or Safari, not any of the apps on my macbook.

Feels Firefox specific due to no issues elsewhere (including while typing this!).

Thanks for any help!



/edit moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section since you mentioned macOS.

Asked by Hadeis 2 years ago

Last reply by jonzn4SUSE 2 years ago

  • Archived

Adobe files

hi, My firefox is downloading all the adobe files even though i have turned of the auto download option. Also whenever any pdf file i try, it gives me an option of open … (read more)

hi,

My firefox is downloading all the adobe files even though i have turned of the auto download option. Also whenever any pdf file i try, it gives me an option of open with or save file. I am trying open with & firefox still downloads that file to my system. Can anyone help

Asked by Sahil Vats 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Removing Beta Release Channel

It appears that this question has been asked many, many, many times and yet a clear, concise answer hasn't been provided. How do I change my updates from the beat release… (read more)

It appears that this question has been asked many, many, many times and yet a clear, concise answer hasn't been provided. How do I change my updates from the beat release channel to standard updates? There should be a simple procedure to do this without a lot of unnecessary information in the answer and ultimately no answer to the question.

Asked by enerbunny 1 year ago

Last reply by jonzn4SUSE 1 year ago