Firefox Support Forum

I have been using Firefox on my Huawei P29 for several years. I have Google UK set as my search engine and on my home page and this has been fine for years. Two or three days ago when I loaded Firefox Google UK and Google.com wouldn't display. The link flashes in the top bar but the page stays blank. They will load in Chrome and in Firefox if I have desk top mode switched on, but not in android mode. I have uninstalled and reinstalled Firefox, cleared the browser cache but no change. Getting pretty fed up with wasting my time sorting it out. Is it the Huawei phone or Firefox's last update?

Every once in awhile i get a second Firefox icon pinned to my taskbar and also a second listing for firefox in my programs list. If i try and delete the extra version there is only one listed in the control panel. Has anyone else seen this? I am running Windows 10 Pro.

When i try to open youtube.com for example i used to only type in you or even you y for firefox to finish the whole URL for me, but sometime last month it dissapeared and never figuered out why after ALOT of trouble shooting to the point where I felt the need to create a new firefox account. Can you fix this for me? or just make everything deafult?

I am running Firefox 122.0 on Ubuntu 22.04. When I have a decent number of tabs open, firefox will often randomly decide to lock up completely. GUI is almost entirely unresponsive. I can right click the menu bar area and get the Menu Bar/Bookmark Options/etc. context menu, but it's also screwed up (2 options that are normally there are completely missing). This has occurred for a year or so. Originally, I used the snap version but recently backed up and switched to installing from .deb. Still the same issue. I saw recommendations for turning off hardware acceleration, and that didn't prevent the problem. Running `top`, I see that I always have plenty of memory (at least 10G free) free and worst case 1 thread is being run 100% but the others are hardly being utilized. No crash reports are generated (I will pkill firefox to stop it). Addons and extensions are all disabled.

I recently realized that hitting the windows key with firefox frozen will allow the web page to show again, but it's back to frozen. I keep hitting the windows key, and it will unfreeze just momentarily to show me the current webpage that is up. I can also Ctrl+N and open a new window, and the new window works perfectly fine independent of the completely frozen first window.

I have to either tab through the various fields, which is a pain, or try to move the mouse and somehow select a field, which takes me numerious tries. I'm on Windows 11. This does not happen with any other application or browser that I use. I try to use specific browsers for different types of work. I work as a Test Analyist and I reguarlly need to view websites on various pc's and os's. I've never seen this occur at work. Unfortunately for me, this is occuring on my home PC. I've tried everything I can think of, uninstalling and reinstalling, rebooting, and checking the settings for anything that would explain why this is happening. I have not found anything yet. If this keeps up, I'll have to switch to another browser.

For ages I've had my tabs automatically restored when opening Firefox. But as of the last few days it won't. The old links are saved so I can restore them one by one through history but that's not automatic. And if I click on restoration in History it will bring up a whole bunch of old tabs not neccessarily from the last session.

I'm on the same computer as I've been for over a year, so I don't know what what the problem is. I've searched on it and tried to re-check the box for this function. But it won't apply...

UbuntuStudio 22.04 uses the Firefox Snap package by default. The latest automatic update does not display pages correctly in normal mode, but does work correctly on Safe Mode. Snap.io lists only the latest version of Firefox so I was unable to ask snap to revert to the previous release (prior to 5 Mar 24) and by the time I had tried to investigate the previous version was no longer cached. I did not see a way to force a fresh download of firefox from the latest channel on snap.io.

I tried the snap beta channel for v124, but that exhibited the same problems.

I tried adding a symbolic link to colors.css after seeing firefox complaining that it could not be found when started from the command line. That removed the error/warning message but did not clear the problem with normal mode.

I use the en-GB locale extension only. The technical details about my PC are as follows:

• Operating System: Ubuntu Studio 22.04
• KDE Plasma Version: 5.24.7
• KDE Frameworks Version: 5.92.0
• Qt Version: 5.15.3
• Kernel Version: 6.5.0-25-lowlatency (64-bit)
• Graphics Platform: X11
• Processors: 12 × AMD Ryzen 5 7600 6-Core Processor
• Memory: 30.5 GiB of RAM
• Graphics Processor: RAPHAEL_MENDOCINO

I have now downloaded v123 and installed it in my local home directory, and that version is working well. I have removed the firefox channel via snap. It is likely to be a fault in the construction of the snap for v123 that was not present for v122 prior to 5 Mar 24.

My Kaiser website kp.org can't come up...the following error message:

"The page isn’t redirecting properly

Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

   This problem can sometimes be caused by disabling or refusing to accept cookies."

Hello!

I can't figure out what setting to fix this: every time I click to open a new window, about 35 tabs automatically open up that I have closed several times in the past. I simply want one new window without any previously opened tabs.

I've tried:

• clearing my entire search history several times
• shutting down Firefox and reopening (which opens up all those tabs)
• uninstalling Firefox and reinstalling it
• initiating the latest Firefox updates
• restarting my computer
• turning my computer on and off
• looking through every single preference in my Firefox settings (I've unchecked anywhere it talks about opening tabs)
• reading various articles on Firefox's support page and on other support websites to try to figure this out (there's little info on this problem; the support is mostly about how to save previously opened tabs

Please help! I'm tired of having to close down all these tabs every single time I have to restart my computer or have to shut down Firefox. It slows down everything I'm trying to do.

Thank you!

My default search engine was Norton Safe Search but now it does not appear as one of the options to choose. I cannot remember all of them. Bing and Google are two of them but not Norton Safe Search although I have been able to add it to the toolbar. Why is it no longer one of the options?

I'm still running Firefox under Windows 7. I've now connected a new monitor with a resolution of 2660 x 1080 using an HDMI cable (previously DVI), and since then I've had major problems setting up websites. the websites are only partially built and I have to reload several times. Can you help me?

I dont know why but all of a sudden when I turn my imac on I am having things start up and they never did before. So how do I keep Firefox from starting up when I turn imac on? I am getting really tired of having to shut off apps.

I'm getting the above message after installing the latest FireFox update. I've been using the site with FireFox since 2006 and now it won't connect. I tried connecting on another computer with FireFox and it worked just fine. Verified that it was the same version and it is. Tried accessing the same site using Google and once again, it connected just fine. But somehow, since I updated the browser on this computer, it will not connect.

I had the IT rep try it on their computer and it connected. So something has happened with the update I made yesterday. Help, please!

Around August of last year I started getting this issue where I am unable to reach any Google related site like Youtube, Gmail and such. It drove me crazy and at some point I started using other browsers because of this issue. Sometimes my request goes through and sometimes its blocked. I have disabled my anti-virus, stopped all plugins, but all my attempts at fixing this were in vain.