Firefox Support Forum

I have been using Firefox on my Huawei P29 for several years. I have Google UK set as my search engine and on my home page and this has been fine for years. Two or three days ago when I loaded Firefox Google UK and Google.com wouldn't display. The link flashes in the top bar but the page stays blank. They will load in Chrome and in Firefox if I have desk top mode switched on, but not in android mode. I have uninstalled and reinstalled Firefox, cleared the browser cache but no change. Getting pretty fed up with wasting my time sorting it out. Is it the Huawei phone or Firefox's last update?

This is very very annoying. I have a complicated problem & spend a long time articulating it. The website said it could not automatically get my Share Data, and there was a button to a page telling me how to do it manually. Instead of opening a new tab, it left THIS page. When I went back, this text entry box was EMPTY !!!!

Hello Community,

I have a bunch of dumb terminals that connect to some Windows 10 virtual desktops. Upon login, Firefox is started automatically in kiosk mode via a customised shortcut placed in all users' Startup folder.

The problem is that if Firefox crashes, at the next logon it shows a blank dark violet screen and it never gets to load the home page.

I noticed that if I kill it from Task Manager and I re-launch it from the Start menu in normal mode (not Kiosk), then I am presented with the Restore Session tab - see attached screenshot.

Clicking any of the options (restore or start new), just to make Firefox open, then closing it gracefully from the top-right X makes the autostart in kiosk mode work as expected.

I speculate that Firefox just lacks the smarts to "known" that in kiosk mode it is restricted from displaying the dialog, thus no user input will arrive ever.

I am not interested in any previous sessions, I just want Firefox to ignore the previous crash and open the home page.

I saw that various sources suggest fiddling with the user profile via about:config. This is NOT an option because in VDI I do not save users' profiles, and it should apply to any and all users, regardless which virtual desktop they log into.

Is there a way to achieve this using Group Policy?

Thank you.

Hello, My Antivirus sofware (GData Internet security) showed the attached message (in German) two times today. It says in English something like:

It was tried to access an infected archive

Virus: Trojan.GenericKD.71195125 (Engine A) File: 0B3C6E11DBBC160A3AAFC100C8BAB878F5EE0C Directory: C:\Users\re-ge\AppData\Local\Mozilla Firef Process: firefox.exe

The line ending with "Firef" may indicate that lines are truncated.

Any suggestion what to do ? Reinhard

Hi, I used to be able to go to my email with Foxfire Mozilla with one click. Now I have to go to gmail, click on user name, insert my password twice, and then go to my phone to click on "yes, it is me" and sometimes before that enter a code, and then go to update securty all before I can read my email. I don't need any of this; I am the only user of my account and the only person who uses my computer. I am very unhappy with this. Also, just recently I now have lots of popups, most about music. It isn't even advertising, that I could understand, just annoying boxes of useless information that I have to dismiss. What is going on?,

Firefox has always maintained that current tabs will be restored after a reboot of the browser, and indeed that was the case for the first half-dozen years I've been a subscriber. That has not been the case for the past 4 - 6 months however. I have the correct Settings for this, so it is not on my end. Why do I always get a fresh Firefox browser whenever I update the version (which is quite regular lately . . . maybe a new version of Firefox every 3 weeks). Please help.

I have had no trouble using Firefox for many years and am able to access all/any websites excepting for one which upto a few months ago I had no trouble with. The one that I am unable to access is

  https://www.scc-online.org 

and all I get is the "The connection has timed out.." comment on an otherwise blank screen. I have contacted the webmaster who says that I am the only one with this problem. My neighbour who uses MS Edge has no trouble in displaying the website. He uses the same ISP as I do but uses Windows 11.

The webmaster says that it might be that I am using Windows 7 64bit and that Firefox cannot handle this particular website. Alternatively he suggested that my ISP was the cause of the problem although I have been using the current ISP for over 20 years and have never had this type of problem.

I have three computers all with Windows 7 and Firefox and they all have the same problem.

Is there any help available for me as the information on the "website" is important and I do not wish to have to go to my neighbour to view the website?

Les Sondheim, Parksvville BC, Canada

Hi all, I did search the key word Outlook but did not see a helpful reply. I used my extension to clear the cache, did not help. I even call the help desk at work, they suggested Chrome and i was able to log on. I already have to use Chrome for Netflix, i don't want to have to move to another browser. I have Mozilla VPN but it is not on all the time. Please advise. thanks, E

Firefox automatically updated to 123.0. Now the only tabs that will open are to support.mozilla.org or similar mozilla.org links. Everything was fine this morning, but now nothing works. This is problematic because I have a lot of tabs open for different sites that I work on daily.

Here is a rather long winded explanation of my problem initially prepared for an email to Firefox until I found out that was not a possibility. Hello Agent, I have a problem with Firefox described as follows: I have an account with a company called Eversfield Organic an organic meat company. They have a facility whereby the delivered cold packs and insulating material can be returned to them via DPD free of charge. To achieve this a form has to be completed on Eversfields site to enable a returns label to be printed. When attempting to complete this form one line of this form will not accept an input. This item is called the “Country” which should read “United Kingdom”. I cannot input this manually or by my password manager “RoboForm” which temporary inputs United Kingdom until I release the mouse button when it goes blank again. I have tried the Google Chrome and Opera browsers which work perfectly using this system. So logically it would appear that there is a fault with Firefox which is a shame since it is my preferred browser. It would be appreciated if you can provide a solution to this problem. Regards, Ian Duncan.

I know that Tor has this thing for fingerprinting and I also want to know If i can turn it on for Firefox because I like how it looks. Is there a way I could turn it on? I heard it's called fingerprinting letterboxing or something.

I have created a WordPress Website and some of the images are not showing on the FireFox browser. There is no problems on Chrome or Safari browsers. The first image is a screen shot from the Chrome Browser of a section on my website, the second image is a screen shot of the same section but from FireFox Browers. Can you help fix this problem?

I was able to customize my new window to display www.google.com however I only have the option to select "Firefox" or "Blank" for new tabs. I would also like new tabs to open to www.google.com. How can I do this?

I just had to reinstall Firefox because It keeps trying to take over Firefox. I had to delete Cert9.db., I found in my Profile.

How would I solve this problem permanently without having to go back and troubleshoot over and over again?

I've tried to login to Falcon using my usual Firefox browser and it's struggling to load and just whirling around.

It was working fine before Christmas, so has been an update from Mozilla that's causing an issue and do you have any recommended fixes.

Thanks

Joanne Fryer

I dont know how to respond to the great persons that responded to my Invalid url problem, I tried the hold down shift key option (IT WORKED) afer going from a hairy dude to almosy bald over the last few days all I can do is say thanks to all of you and Firefox. TOP JOB and have given a score out of 10 18

I can only hope you guys get this message as at my age 81 today's technology 2024 can be and is an assue

Cheers