Firefox Support Forum

Hello,

I am experiencing a persistent issue with web browsers on my Lenovo Legion T5 26IAB running Windows 11 Home. Regardless of whether I use Mozilla Firefox, the browser frequently crashes. This happens at least once a day, and it seems to be unrelated to the number of tabs open or the specific content being viewed. I did the help -> diagnose mode without plugin and it crashed too, im not sure what this is realted to.

The crashes often present with an error message suggesting a failure in the new tabs or trying to load a old one, despite the fact that my system's RAM usage is typically around 60-70%. I have already updated the BIOS, Lenovo drivers, and NVIDIA graphics drivers, but the issue persists.

I'm seeking advice on what might be causing these browser crashes. Is it possible that there's a compatibility issue with Windows 11 Home? Could it be related to the graphics card or its drivers, even though they are up-to-date? I have not changed the power cable from my old PC; could this be a factor?

Any insights, suggestions, or similar experiences would be greatly appreciated. I'm trying to determine if this is a hardware issue, a driver conflict, or something else entirely.

Thank you in advance for your help.

Stuck with this hourglass logo on tabs since the latest update v121.0

https://imgur.com/a/k26XOm7

Now what I have noted is that this is causing the pages to load slow. Only ublock extension is installed, tried all dns settings but the result is the same. Is anyone facing the same?

These pages say to change the value and this hourglass thing will be removed

https://support.mozilla.org/en-US/questions/1303416

https://www.reddit.com/r/firefox/comments/igx73s/this_hourglass_icon_on_loading_tabs_in_v80_is/

But I cannot see any option to change the value on that location

https://imgur.com/a/zMRQvka

What to do now?

It seems like more often lately that in the past. I just tried to post on the Portableapps website, and had all sorts of problems there.

I had to use Chrome to post. Actually, when I went first opened the page in Chrome, I got an alert that six trackers were found, and did i want to disable them.

Perhaps that relates to Firefox and accounts for some of the bad behavior?

I'm getting tired of this. There must be a happy medium between security and unencumbered usage.

Maybe it's one of my apps, i.e. Canvasblocker. It has a ton of settings options, and I don't have a clue what to do with them. Aside from that and Ublock, I don't see any others that fit that category.

Maybe it's something in my browser settings?

I am suddenly getting the following error message: "We recommend you use a different browser or disable the “EasyList Cookie” filter from your “Content Filtering” settings (found under “Settings” -> “Shields” in the Brave Browser)." Firefox is now unusable. I have searched "Settings" and can find nothing about "Content Filtering," "Shields," or "Brave Browser." Can you tell me what is going on here?

I recall turning off this garbage at some point. Now it's hardwired without a way to turn it off in Search settings!!

Is there anything I can do to turn it off?

I am trying to find answers in relation to my Favourites shorcuts not showing the Icon for some well known websites e.g BBC World News, CNN. Once answer found on the Firefox Forum is: Make sure that you allow pages to choose their own fonts.

Tools > Options > Content : Fonts & Colors > Advanced: [X] "Allow pages to choose their own fonts, instead of my selections above"

This is just typical of many answers I find on the Firefox forums whereby the suggested solutions seem to bear no resemblance to my Firefox system. Am I using something different? Everything points to me having the latest up to date version of Firefox. For example if I click on the four horizontal line hamburger on top right of the screen I do not see anything that begins with "Tools" in the menu options. I see "Settings" and "More Tools" but none lead to "Options>Content: Fonts & Colors> Advanced: [X]. simarly, If I click on "Tools" in the menu at the top of the Browser nothing leads to "Options". Any suggestions please?

I just upgrade my firefox, but it did not import my history, cookies, bookmarks or passwords. I found a backup of the bookmarks (in a bookmarkbackups folder) but how do I restore the everything else?

No idea if this is happening to anyone else:

When I use Dropbox for web on Firefox on a new Macbook pro, every so often the screen will completely glitch out and you can't really do anything on Dropbox. By glitch out I mean the screen just becomes really shaky, like non stop shaking back and forth and you can't click anything or navigate at all.

Anyone have any idea why this is happening, video here for reference:

link text

can you help me to get this browser version installed on my mac as my customers are facing some issue which I wanted to test on this particular version only

pls help me here

I have just submitted Bug report # 132999, after being logged out of Outlook every time I closed it, a situation which started yesterday after a routine deletion of cookies and site data. Please would you delete this bug report as I have found the reason why I was having the problem. The reason is that without realising it I had ticked the box to "Delete cookies and site data when Firefox is closed" I have now unticked that box and the problem has gone. So please accept my apology for any time wasted because of this bug report. Many thanks, and keep up the good work, Steve Evans.

Windows 10 Pro v 22H2 Firefox 121.0.1 (64-bit)

I have tried preventing Firefox from autostarting with Windows start up by examining these potential program starting locations:

Firefox-Settings-General: "Open Firefox automatically when your computer starts up": Option not available about:config - toolkit.winRegisterApplicationRestart - set to "false" No listing for Mozilla or Firefox in Windows 10 "Startup Apps" settings page No listing for Mozilla or Firefox in Windows 10 msconfig.exe/System Configuration-Startup No listing for Firefox in Windows 10 Task Scheduler No Firefox program in Windows 10 - %appdata%\Microsoft\Windows\Start Menu\Programs\Startup folder All Firefox extensions (2) are disabled

Where else should I be looking? Thank you

Our office uses a cloud-based database. Mozilla won't allow me to "check" boxes to do database searches for specific things. Google works fine, Edge works fine, but not Mozilla. Any ideas on how to fix this would be appreciated. Thanks!

I have reinstalled and refreshed the app many times, but whenever I try to search something, it says "An error occurred during a connection to www.google.com. PR_END_OF_FILE_ERROR. This happens with every single search on every website, not just google.

Hey guys, thanks for the help in advance.

This problem occurred recently and it's quite a pain in the ass. I'm using Macbook Pro 14 inches with M1 Max chip. Lately when I work, I have to open quite many urls at the same time, and my mac went crazy hot because of firefox's insane cpu usage. I tried what's suggested to turn off the acceleration mode, but still, nothing changes.

Is there still anything I can do to resolve it? or I just switch to other browser?

I visited Twitter and Facebook looking to contact Graham Hancock. I had to signup. But now everytime I open my browser ---- Twitter and Facebook automatically open up. HOW DO I GET RID OF THESE 2.

Many pages are displayed incorrectly. It looks like a mobile version of the site, you can't switch to the full version. In other browsers is displayed normally. Please help to solve the problem, it is impossible to use further.