Firefox Community Forum

Seems I've noticed an issue with playing of YouTube videos the last few days. It seems that either the video(s) is slower to load and/or is slower to play. While it's not terribly slower in human time it's slower than normal in computer time. I'm not having this problem in Chrome. Cookies and cache are cleaned multiple times a day. So, I'm a little stumped as to why I'm having this issue. Any comments would be appreciated. Thanks

Hello!

I haven't use my Qardio arm blood pressure monitor for long time. And now I have a problem, I can't sign in my Qardio App. There is a text " we can't connect to Qardio service, check your internet connection". I have internet-connection. I remember that i had similar problem earlier, when I haven't use the device for a while. And you solved the problem after many messages. I hope you can do that now again. This kind of problems cause high blood pressure.

Best regards Tuula Huuskonen

Hello, for some reason after the update I can no longer load the game Elvenar, when I type in the name and then click on any link i'm getting https://en-play.elvenar.com/?lps_flow=after_glps_shim

and the page won't load and I have a black screen as per the screenshot

To display this page, Firefox must send information that will repeat any action (such as a search or order confirmation) that was performed earlier. On platform X, this message is always displayed. I need to adjust something, but I don't know. Please help.

Hello. I am using this ID for so long that i don't even remember for how long. today i reinstall the window and login to mozila account but i don't recover and sync my bookmarks or anything. i didn't faced any problem like that before. help me sync and recover my bookmarks and settings. its really important for me

On May 1st, when I launched Firefox(afternoon some time on US East coast) it ran an update to 138.0.1. When it was done, it did not launch. So I clicked the icon on my desktop and it came up, but then closed out after about 15 seconds. When I reopened it, it asked to continue in troubleshooting mode or refresh. I tried both. No luck. I restarted and even uninstall and reinstalled the latest version as well as tried installing 137.

I have tried with virus/malware protection/firewall off. I have restarted. My page file is default. I tried renaming the firefox.exe to something else. I tried creating an new firefox profile(firefox.exe -p) but that crashes too.

I installed the latest version of Firefox Nightly and it stays open just fine. But when I launch the regular firefox, they both close.

I also installed the Firefox app from the Windows store and it behaves the same as the one from the mozilla website.

How can we help? Simple, fix the problem. This issue is nothing new. All you do is make a list of things to try. Most are useless, if not all. .....Here is the problem in case you can't wrap your head around it..: When looking at FOX BREAKING NEWS, I go to comments, I begin to comment and the page suddenly jumps to the bottom, or halfway down, it doesn't stay. Probably from all the ads flashing and changing......Can you fix it? Or is this browser so screwed up it's beyond saving. Should I hold my breath?

Just letting you know that I tried to place a order on lds.org..I could not place it . I called the lds church and they said there was a problem using your website They recommended google dhrome

Hello, if I go to settings, then there is no default apps available thus I cannot scroll to web browser so I cannot choose Firefox as default

as browser I can only confirm the Microsoft edge

I'm using Windows 10 as operating system

We're attempting to disable either the Firefox Sidebar or the Firefox AI Chatbot via Group Policy, but it appears that Mozilla has not updated their ADMX templates yet to allow this change to be made.

Is this an accurate statement and if so, is there a timeline for when Mozilla plans to implement an update to remediate this issue?

Dear Supprot, I keep getting an alert when logging into some of my websites with a box security use key, its becoming very annoying indeed! I tried all my PW keys nothing is working. I just want this gone cause it is very troubling I don't remember even setting it up. It is a big pain! Request comes from Firefox Mozilla use security key/touch your key. I really want to eliminate this method since I have a new and different one to use..

Thank you, Dave 05 May 2025

Hello,

I can't connect to the "addons.mozilla.org" site, I get the following message:

Connection failed Firefox cannot establish a connection with the server at addons.mozilla.org.

I can connect to other sites.

Debian, “firefox 138”

Thank you for your help.

keep getting blocked on websites that used to work.

www.uhc.retiree.accounts.com

Get response from https:cashnow An error occurred during a connection to cashnow.com. PR_CONNECT_RESET_ERROR

There is an Ad Blocker AVG that I can not get rid of. Frank

Windows 11, v23H2

After the last update, I have a problem opening some links just with a left click. Most open fine, but on some sites, I can open the site fine, but all other links have to be opened in a new tab. Sometimes, I can't even get that menu to come up, so I have to save the link URL and open it in a new tab manually.

I have my browser set to open all tabs in a new window, so that's not the problem.

It's very annoying, especially when I'm trying to get something done quickly.

How do I fix this? TIA

As in title. If bookmarks sidebar is visible and "Clear history when Firefox closes" setting is enabled when Firefox is closed, the bookmarks sidebar is not visible at next Firefox start.

138.0.1 (64-bit)