• Archived

FF trying to save/update local website (e.g. 20.200.30.200) is broken. It think it confuses other website!?

Every day when I go to work with my laptop which has Fedora 36 installed, I open up Firefox in order to fill the "IT Checklist" where I need to visit a couple of local in… (read more)

Every day when I go to work with my laptop which has Fedora 36 installed, I open up Firefox in order to fill the "IT Checklist" where I need to visit a couple of local intranet websites in order to fill upbound threshold and inbound threshold.

I see weird Firefox behavior when it comes to, "Firefox remembering past logins". Let's say, I went to a website that has a URL like 20.200.30.200, and a password 1234.

Every time I try to log in to this website, Firefox asks if I want to update my password !! Something which I don't understand. Neither I am changing the password, nor I have written a different password to update with.

Every time Firefox try to update the password of this website with a random long string of character, which is out of my mind. I have to be careful each time and press "Don't Update" option.

On a normal website (let's say Facebook.com) there is no such problem. But when it comes to a local website, Firefox behaves very differently.

There is another website called 20.0.20.1. Its username is root and the password is 4321. But when I try to login in, only the password section is auto-filled, the username section needs to manually be written. Even though about:logins see both domains saving their respective username and password, when it comes to serving users, it sucks misbehave a lot.

Clearly, there is a fundamental problem in Firefox when it comes to handling how logins are saved and served to the user.

I really hope that Firefox 109 fixes this issue and handles the local website properly.

Asked by Pranav 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Sorry. We’ve locked your account. A comedy of errors.

Hi Firefox, thanks for a great browser. Could you please help unlocking the account for [REDACTED BY MODERATOR] I was busy logging in to Firefox (today's update) using … (read more)

Hi Firefox, thanks for a great browser.

Could you please help unlocking the account for [REDACTED BY MODERATOR]

I was busy logging in to Firefox (today's update) using my account and wished to store my login info, but the link upon login was a long useless address specific to the post-login screen and related to adding more devices. I opened a new tab but this was, apparently, a sticky login and the new tab was logged in as well. I logged out of that tab with the obvious (hindsight) effect of interrupting the previous tab/s.

Long story short, the immediate effect was the message in the subject line of this mail. Firefox locked my account and I need it unlocked.

Thanks for your trouble. Kind regards Jacques


[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Asked by jaak0226 2 years ago

Last reply by Chris Ilias 2 years ago

  • Archived

Cannot play certain Youtube videos other than in incognito window

Hi! In the past few week I have started having problem playing certain YouTube videos (I see no real pattern except certain channels seem to be more likely to fail than … (read more)

Hi!

In the past few week I have started having problem playing certain YouTube videos (I see no real pattern except certain channels seem to be more likely to fail than others) in a normal browser window, the video will stop at the spinning circle. It works if I try in an incognito window (with all the same extensions active) or another browser. I have noticed the problem on a Linux Mint laptop as well as on a macbook. On the Linux laptop I tried replacing the built in Firefox with the one from the the Mozilla homepage with no improvement. If I clear history in Firefox it seems to work once or twice and then the problem reappears. I also tried disabling hardware acceleration but no dice. There does not seem to be any difference whether I am logged in to my YouTube account or not. I have even tried reinstalling the computer but the problem does not disappear.

Asked by joakim6 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox Screenshot feature not working for specific websites

Greetings... I am using Windows 10 / Firefox v109.0. I use the Screenshot feature virtually every day and find its availability extremely valuable. Unfortunately, I hav… (read more)

Greetings...

I am using Windows 10 / Firefox v109.0.

I use the Screenshot feature virtually every day and find its availability extremely valuable. Unfortunately, I have noticed that the Screenshot feature appears not to work when I am on the HomeDepot website. While the "scissors" icon appears at the customary upper right location, when I select it, nothing happens. Multiple clicks on the scissors icon - nothing happens. Regardless of the webpage that I am viewing on the HomeDepot website, I am unable to create a screen capture of the webpage contents.

The above has been the case for some time now, so it's not specifically associated with my current version of Firefox. I have experienced this same problem when visiting the Lowes.com website. However, I have used other e-commerce websites (Staples, Best Buy, Wegmans, etc.) and have been able to use the Screenshot feature without difficulty.

Any idea why the Screenshot feature does not work on select websites, such as I have described above? Please advise. Thank you!

Asked by Ted Benjeski 1 year ago

Last reply by cor-el 1 year ago

  • Archived

When I sign on Firefox to go to our website, ww1.org, the tab states the site is for sale

When opening up Firefox, the tab shows the site is for sale and often, it does not go to the site, ww1.org. We have had the site since 1992, it is not for sale. I am a… (read more)

When opening up Firefox, the tab shows the site is for sale and often, it does not go to the site, ww1.org. We have had the site since 1992, it is not for sale. I am also having a problem with logging into Facebook, stating I am using a different computer, location, or browser, if that might help. The tab will not allow me to copy it, so show it.

ww1.org - This website is for sale

I have spent a lot of hours now and need help badly.

I have also just re-downloaded Firefox to try that.

Asked by FaceBook 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox somehow took 4-11 second to actually connect to new address, even the sites I regularly visits. after I'm updating to Windows 11.

So I I've been holding out upgrading to W11 for some time now, but have to upgrade after being tipped by a friend about ONE convenient feature for multitasking, split app… (read more)

So I I've been holding out upgrading to W11 for some time now, but have to upgrade after being tipped by a friend about ONE convenient feature for multitasking, split apps view and combining it into one tab. So far so good, didn't experience any issue. One complain I have is the gigantic cut, copy, open..etc Tab at the top of the new file explorer. But, again, nothing out of the ordinary.

But when I opened Firefox for the first time after upgrading I noticed a painful delay before actually loading the new pages. At first I thought it was only because I just recently updated the OS, so I leave for few hours and keep working my docs. After going back to browse I still have the same issue. This time I notably irritated because of browsing my regularly checked websites have so much delay now compared to before I upgrade to W11.

Here's the list of thing I tried to fix this issue.

   Clearing caches
   Disabling add ons
   Disable enhanced protection
   Refresh Firefox program
   Updating my chipset driver 
   updating my gfx driver
   Reseting my network.

Nothing I tried above worked.

Again the issue is not internet speed. When I downloaded the AMD drivers, it was 14MBps, quite fast.

Then I open the "task manager" and tick the "always on top" option. I noticed that Firefox is still idling even after I clicked links in my homepage. Firefox only uses 2% of CPU usage. It stays that way for 4-11 seconds (depending on the websites I tested) before eventually ramps up the CPU usage to the percentage I expected to opens a new website.

Anyone knows the answer? Please I'm getting desperate here. I don't want to daily drive chromium forks and would like to keep using Firefox.

Asus vivobook laptop, Ryzen 5 3500u, 16gb 2666mhz ram

Asked by romanist05 1 year ago

Last reply by Mich 1 year ago

  • Archived

Firefox synced some closed tabs

Months ago, I had some tabs open on my PC. After I haven't opened my browser for months, these tabs was no longer show up on the Firefox on PC. But when I connected my Fi… (read more)

Months ago, I had some tabs open on my PC. After I haven't opened my browser for months, these tabs was no longer show up on the Firefox on PC. But when I connected my Firefox account on another device and synced my history, those tabs appeared in the "Open Tabs" again. Those make my "Open Tabs" verbose and difficult to get the information I need. But since I can't see these tabs on my PC, I can't close them. To remove those tabs, I tried reconnecting my account and clearing the local datas on my Firefox on my PC, but it didn't work.

Asked by 夏小叶 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Firefox instant crash on start-up

I've got a persistent issue where Firefox immediately crashes when I open it initially. Starting it again after this crash works totally fine, though if I close out and… (read more)

I've got a persistent issue where Firefox immediately crashes when I open it initially.

Starting it again after this crash works totally fine, though if I close out and re-open a few times it will crash consistently (after every 3-5th-ish open).

It has been happening for the last year or so, and despite clean installs of the browser as well as other diagnostics it won't go away. It's incredibly annoying :(

Hoping the Firefox community can give me a hand and help solve this.

Cheers, Ciaran

Asked by ciarancandy 1 year ago

Last reply by ciarancandy 1 year ago

  • Archived

YouTube videos constantly showing loading circle and not playing.

Thanks Mozilla for great browser. I ONLY use Firefox nothing else. The question in the subject field was posted 7 years ago. I am still having this problem in version 1… (read more)

Thanks Mozilla for great browser. I ONLY use Firefox nothing else.

The question in the subject field was posted 7 years ago. I am still having this problem in version 104.0.1 (2022) on Mac. First I updated youtube tab with cmd+shift+R still same problem. Then I deleted cache with cmd+shift+backspace still same problem. I had to delete all my history in FIrefox before video was playing. Am I doing something wrong or need something being fixed :-)

Loving kindly greetings

Asked by JEP 1 year ago

Last reply by ukskys.com 1 year ago

  • Archived

Can you fix this it's only been almost a decade now.

Can you fix FF hanging on 1 core, sending to 100% and freezing Firefox. I mean people have only been complaining about it for over a DECADE !!!!!!!!! People are … (read more)

Can you fix FF hanging on 1 core, sending to 100% and freezing Firefox. I mean people have only been complaining about it for over a DECADE !!!!!!!!! People are dropping FF in droves. Stop with the releases and just fix it already.... It used to be the best now its like 6th and falling.......

Asked by oceanmaster1234 1 year ago

Last reply by TyDraniu 1 year ago