Firefox Community Forum

I've been experiencing frequent white screen issues while using [Firefox or a specific website]. At random times, the screen goes completely white, and I have to refresh or restart the browser to get it working again.

Steps I've Tried So Far: Clearing cache and cookies – No improvement. Disabling add-ons/extensions – Still happens. Updating Firefox to the latest version – No change. Running in Safe Mode – Issue persists. Checking hardware acceleration (turned on/off) – No luck. I also tested my display using https://whitescreentest.net/ to rule out any monitor-related issues. The test itself runs fine, so I believe the problem is browser-related.

Has anyone else faced this? Could this be related to graphics settings, a specific extension, or something else?

Hello,

I suffer from Parkinson's Disease ads find the various "hot-keys" to be more annoying than of ANY potential benefit, all too often causing unwanted actions due to some errant key-press.

Is it possible to disable ALL?

Thank you,

-cliff knight- [edited email and phone# from public community support forum] [edited] (text preferred)

I can't access my Manage Accounts page. When signed in, I've clicked on 'manage accounts', (via Browser menu, and in Settings) and it opens the error message below. I've tried to open the page on 'troubleshoot mode', restarted Firefox several times, and logged out and in, several times. I'm always getting the same error message. I'm on Windows 10. I desperately need to update my email, as my log in is being deleted and this is the only page to do this from. Can anyone help?

Session Expired Sorry, something went wrong. Please sign out from the browser menu and try again.

Even though CPU and GPU utilization is very low during 8K60fps Youtube playback in the Firefox browser on my base M4 Mac mini, the struggles heavily to play this, drops tons of frames, and the video almost stops playing.

8K 30 fps is not problem, and since utilization is pretty low, that doesn't explain the poor performance.

So please optimize 8K60fps Youtube playback on all platforms in the safari browser, but especially on Apple SIlicon Macs.

Is Amazon disallowing this ?!?

Secure Connection Failed An error occurred during a connection to www.amazon.com. PR_END_OF_FILE_ERROR Error code: PR_END_OF_FILE_ERROR The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.

I'm finding some web pages are not working correctly or are not working at all. I know it's not the web page as other browser's are working fine. Any help with this would be greatly appreciated.

I cannot load certain webpages including gmail and various others frequently used suddenly without any changes made on my end. It just doesnt finish loading the page but I can access all of the pages on any other web browser just not firefox anymore. I deleted the cache of cookies and that's about it as I am not tech savvy at all and have set up nothing personalized or special. Please help I have literally no recourse at all here.

Yesterday evening I accidentally clicked on a setting that asked me to stop or deny something and I don't remember what it was. Today my bookmarks and history prior to yesterday evening is gone. Is there a way in the system to go back to yesterday evening and undo whatever I clicked and restore the missing history and bookmarks? I work on MacOS and am using the current version of Firefox 137.0.2 (64-bit)

I can't seem to login to Twitch with the newest version of Firefox on Arch Linux. This was a completely fresh install of Arch and Firefox with no add-ons (on two different machines). Switching user agents doesn't seem to work either.

I have had this issue for a couple weeks now with youtube. When running in a private tab it will frequently not accept input for something like 10 seconds at a time. Playback works totally fine, no real stuttering or lag in the video, but pressing pause will generally take significant time to actually pause. This is true of all other inputs including keyboard commands, clicking on links, right click, etc. It seems to have a rolling window where inputs are accepted because if I wait for clicking play to work I can also quickly change the volume or right click a link. It'll even accept the input if I'm in a different window (like if I hit play then click over to my second monitor). This doesn't seem to happen in a normal window, only private. All other firefox tabs work totally fine with none of this lag, nor do I see any other issues on my computer. I haven't noticed any spikes in hardware usage nor am I using anywhere near all of my PC's resources.

I'm only running 2 extensions I think would interfere here (ublock origin and enhancer for youtube) and I've tried running with them disabled to no effect. All my extensions are up to date, as are my browser and OS, this has persisted through restarts (though it seems to take some time to come into effect after a restart). I've tried disabling hardware acceleration and clearing the cache.

So yeah, no idea what's wrong. It's not like unusable, just really annoying. Thanks to anyone that helps.

Firefox no longer allows me to bookmark web sites that I want for place in my bookmark folders. I have encountered several situation when trying to bookmark a web site:

1- When I get to a site that I want to bookmark, I go to "Bookmarks", select and click on "Bookmark Current Tab" and nothing happens. On prior versions of Firefox, another panel would be presented where I would have the option to file the current tab to an existing Firefox folder or create an new folder.

Now I do not have that option available to me. These problems seems to to have started with the upgrade to 134.0.2

2- When I go to "Bookmarks" and select "Manage Bookmarks" I am able to see a listing of of the bookmarks but the list is not complete. I have preciously established and used the bookmark labeled as "Woodworking" which is no longer present, in fact the the last alphabetical listed bookmark is "Ryobi".

I did have and was able to use the bookmark "Woodworking" in the past. Why is everything beyond "Ryobi missing?

3 - Some times when I go to use bookmarks it does show provide me with the panel that would allow me to bookmark the current tab but it will not allow me to create a new folder where I want to place the current tab..

4 -I have tried to go to an older version of Firefox but have been unable to locate where I can obtain it. Would going back to an older version resolve my issues and if so where can I get an older version?

I have been using Firefox for many years and never had issues and have been very happy with it. Anything guidance you can provide to resolve these bookmark issues would be greatly appreciated.

Thanks in advance,

Victor

Hi,

I am developing a website of my own and in that website I want to implement a handler for Content-Security-Policy violation reports. I want to test if this handler works as I expect and therefore I have configured a webpage such that is will report CSP violations (I see them in the web developer console) and I want to have them sent to my application's CSP-violation handler.

In my test environment, the application is running on localhost. I have run my web application both on HTTP and HTTPS (with a self-signed certificate), but in neither case Firefox is sending any reports to my application.

My CSP headers look as follows: Content-Security-Policy: report-uri http://localhost:5281/csp-violation;base-uri 'none';default-src 'self';form-action 'none';frame-ancestors 'none';report-to csp-viol;script-src 'unsafe-eval' 'nonce-9FuQ3NuVoW66DT1ZU4w9EPSymnHE1/hg';style-src 'unsafe-eval' 'nonce-9FuQ3NuVoW66DT1ZU4w9EPSymnHE1/hg' Reporting-Endpoints: csp-viol=http://localhost:5281/csp-violation Report-To: {"group":"csp-viol","max_age":10886400,"endpoints":[{"url":"http://localhost:5281/csp-violation"}]}

When I run my application using HTTPS, all HTTP in the endpoints will also be HTTPS.

I have verified that when I post something by hand to http://localhost:5281/csp-violation, my handler is executed, so that is not the issue. I believe that Firefox is just not sending the reports. Is there a way to configure Firefox such that it will send the CSP violation reports to my application when run on HTTP(S) on localhost?

Sincerely, Marcel

Dear Sirs,

For at least the last two weeks, I have experienced a lot of trouble working with Mozilla Firefox. Just reading my emails is an arduous task.

It crashes, I lose internet connection, it does not "respond," etc., and Symantec Norton 360 cannot find out WHY! I have deleted Firefox and reinstalled it, and it is still unreliable.

Before I have to resort to using another browser, can YOU tell me what is going on. I have a Dell desktop, using Windows 10 Pro (obtained in 2018). Firefox is my default browser. I also have Google Chrome installed.

Please help!

Sincerely yours,

Victoria-Ann Bonanni [email address]

WTF IS WRONG WITH MOZILLA?

So, I'm browsing a website (shopping), going back and forth through its menus/categories and also opening tabs in the background, then every few minutes the whole browser goes blank/grey and the tabs "dead"... they're not closed just blank and I cannot go backwards or refresh... I have to close the tab and reopen it from history...

Did I explain this clearly? I've been putting up with this for 2 weeks, but now I've had it... I'm staring at a blank tab I cannot revive - refresh or back button don't work, AND another tab which is displaying a "Loading wheel" and also frozen...

I've only recently started using Firefox (I use 2 other browsers above this - each with a distinct purpose, and also started giving-in to Edge as a 4th, despite being opposed to everything Microsoft for 20y).

If I continue to experience this in the next couple of weeks, bye bye Mozilla...