I can no longer access some of my applications.

Firefox was updated on my computer on 7/23/25. I can no longer access some of my applications. I tried Outlook and everything worked fine. Help me out here, everything wa… (read more)

Firefox was updated on my computer on 7/23/25. I can no longer access some of my applications. I tried Outlook and everything worked fine. Help me out here, everything was working just fine before the update, and I want to return to a working version. Thanx.

Asked by jdsb1 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Saved Passwords.

Dear Mozilla, I have a question, Can i keep save passwords everywhere? 'Cuz i'm not sure if i can keep saved passwords everywhere.... Thanks a lot for unders… (read more)

Dear Mozilla,


I have a question, Can i keep save passwords everywhere? 'Cuz i'm not sure if i can keep saved passwords everywhere....


Thanks a lot for understanding!



Hugs & Tickles, Mkedupa. (Aka Maciej Paweł Kębrowski

Asked by Mkedupa 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Please explain why you're not allowing me into certain sites Father

I'm trying to get into an ai content creating site, that is open to all users, as in a family site. and mozilla (didn't know they had security until now) with no idea wha… (read more)

I'm trying to get into an ai content creating site, that is open to all users, as in a family site. and mozilla (didn't know they had security until now) with no idea what kinda security I've already got, decides to have a god complex first thing in the morning, right down to the part when I say, I'll accept the risk and go forward. They ignore that part, as if I didn't click the button. Yes, I know that's a chapter right out of Microsoft's book, I had to double check it myself. What gives?!?

Asked by Sean Kelly 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

how do I restore a bookmark backup from a file

bold texthow do I restore a bookmark backup from a file? I have one saved from a previous computer that I no longer use and would like to use those bookmarks on my Firefo… (read more)

bold texthow do I restore a bookmark backup from a file? I have one saved from a previous computer that I no longer use and would like to use those bookmarks on my Firefox browser

Asked by kdpastor 6 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

latest firefox update screwed everything firefox for me

the update seems to think the only bookmarks i have are Explorer. I don't use that. I use Firefox. All my defaults were gone. Nothing functioned, no browsing the net, not… (read more)

the update seems to think the only bookmarks i have are Explorer. I don't use that. I use Firefox. All my defaults were gone. Nothing functioned, no browsing the net, nothing. I tried troubleshooter when I bumped into it. There were missing tabs in the update...hidden. I finally tried to pull up help on my phone to fix the desktop situation. It recommended restart. nothing. It recommended clearing the data. Nothing changed. It recommended a refresh. All my bloody bookmarks are gone . TOns of work. WTH firefox?

Asked by brooke1 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

firefox cannot access some web video online

i try access some web video online but can't access example is www.123-hdd.com or www.037hd-movies.com When i access it sow message error is. Hmm. We’re having trouble … (read more)

i try access some web video online but can't access example is www.123-hdd.com or www.037hd-movies.com When i access it sow message error is.

Hmm. We’re having trouble finding that site.

We can’t connect to the server at www.123-hdd.com.

If you entered the right address, you can:

   Try again later
   Check your network connection
   Check that Firefox has permission to access the web (you might be connected but behind a firewall)

but i try by chrome or microsoft edge can open the website normally. Please help me. how to fix this error.

Asked by art makchum 5 months ago

Last reply by jonzn4SUSE 5 months ago

Popup Blocker

I am in my TRS account and I keep getting this, "Your popup blocker is enabled and may be preventing this document from opening," as I try to access information on my acc… (read more)

I am in my TRS account and I keep getting this, "Your popup blocker is enabled and may be preventing this document from opening," as I try to access information on my account. What should I do?

Karen Glenn

Asked by ktglenn 5 months ago

Last reply by jonzn4SUSE 5 months ago

I am trying to log into Amazon to purchase and I get communication to have a PIN number - from YOU

I have been trying to get into Amazon to purchase a few Items - it asks me for a PIN from you to log in to purchase - I have no understanding of this - I called them and … (read more)

I have been trying to get into Amazon to purchase a few Items - it asks me for a PIN from you to log in to purchase - I have no understanding of this - I called them and they said you were the issue

Asked by aguadr 5 months ago

Last reply by Denys 5 months ago