Good morning, thank you for taking my question, I have a proble saving passwords.

I keep losing my passwords in Firefox. I attempt to save a password withe the drop down menu, after checking I see that it is save but a short time later the password is … (read more)

I keep losing my passwords in Firefox. I attempt to save a password withe the drop down menu, after checking I see that it is save but a short time later the password is no longer there! I have all the box's checked to save passwords but again they are no longer there! Any help would be most appreciated, Thank you T Wolf

Open 3 160

The v10 of Download helper is not working with YouTube.

The new version of Download helper is uncommissioned for YouTube. I have tried everything including reinstalling, clearing cookies and catch etc. How can I just revert ba… (read more)

The new version of Download helper is uncommissioned for YouTube. I have tried everything including reinstalling, clearing cookies and catch etc. How can I just revert back to prior version as this seems to be a degraded version?

Open 1 120

use Linux mint, trying to update browser but says,"update disabled by organization", I am one person.

cannot update browser. Currently using Linex Mint, #139, but latest is 150. As stated above, when I try to update, says browser update disabled by organization. Do not … (read more)

cannot update browser. Currently using Linex Mint, #139, but latest is 150. As stated above, when I try to update, says browser update disabled by organization. Do not understand, I never authorized disabling browser updating.

Open 2 219

Lost data after update

Hello After updating firefox I got logged out of firefox, after logging back in no profile data is available. I lost all the saved passwords, setting, browsing history, … (read more)

Hello

After updating firefox I got logged out of firefox, after logging back in no profile data is available. I lost all the saved passwords, setting, browsing history, all of it. I lost access to website's because of it. Tried copying data from 'profiles' folder but it does not work. Never had problem like this ever and I'm considering changing browser for good. It should have never happen, like wtf is this?!

Open 1 120

Where are my bookmarks ... AGAIN!

I have been a user of Firefox for many, many years (it is my default browser) and as of today I am extremely upset with you. Once again I go to use my favorite browser an… (read more)

I have been a user of Firefox for many, many years (it is my default browser) and as of today I am extremely upset with you. Once again I go to use my favorite browser and all my bookmarks have been removed. THIS IS THE SECOND TIME SINCE THE NEW YEAR 2026.

I spent a great deal of time putting the bookmarks together that hold all the links to clients and their respective sites, along with all the places I have applied to and was about to apply, and today, again, they have all disappeared.

So, give me a reason to keep using your browser? As of this point, I am going to move to another browser and begin setting up all the bookmarks that I remember ... thanks for what seems to have become a HUGE problem with Firefox and blowing away my bookmarks and making me reset everything.

I have used Firefox when everyone told me to move to another because I believed you were the best at protecting my browsing experience and you didn't disappoint. But these last two times you have removed so much of my time I am at a loss as to why I even bother with you now ... besides, you have removed my Dad's obituary link and I'm not sure I will ever trust you again.

A, once, true believer in your ability to protect me.

Open 1 110