Firefox Support Forum

Since v 106 (so that and 107), firefox crashes when I choose screenshare and select a single window.

Technical details:

I'm using

- https://meet.jit.si/ - Firefox 106/107 developer edition from .AppImage file - Ubuntu 22.04 + Gnome + Wayland - MOZ_ENABLE_WAYLAND=1 - pipewire (I believe) for screensharing via OS.

I'd love to get back to using Firefox, as I'm forced over to Chromium at the mo!

When I want to drag and drop a tab into a folder of the bookmark toolbars, I can't do it for some folders.

Specifically, it doesn't work for folders that are somewhat in the area of the tab preview animation that pops up when I start dragging the tab. So that is not the same folders every time, it depends on the tab location in the tab bar.

I hope that the explanation was clear enough, I did a screen record also, made it available here https://ufile.io/pikit6xo (335 kB).

Do someone had a similar issue and found a solution?

I'm in troubleshooting mode. Firefox 100, just updated, but bug was there before. Ubuntu 20.04 LTS

I have a laptop with Ubuntu 22.04. Firefox 307 from deb package works perfect. I wanted to give a try to Flatpak variant 306, which works well too, except two finger gestures back and front won't work. Scroll works. Any scheduled fix for that? Would be cool to move to flatpack completely.

Hello Firefox team,

I was experiencing GUI issues using latest Firefox in ubuntu 18. Therefore following some instructions I applied the command: ``` mv .mozilla/firefox/ .mozilla/firefox.bak ``` After that I lost all the bookmarks, passwords and important information

How could I restore that please? I really need the help

Thanks

Since Firefox moved to Snap updates, two things have happened almost every day: Snap pops up to say Firefox has an update pending, and it wants to be closed and restarted; and tabs crash, and the only way to make them stop crashing is to restart Firefox or restart the OS.

I suspect the two problems are linked, and I really have to ask: do we have to have an update every 36 hours? Microsoft mostly gets by with one update cycle per week. I like to use software, not update it. I know it has to get updated regularly, but regularly shouldn't be the same as constantly.

Environment is: Firefox 106.0.5 (64-bit) Mozilla Firefox Snap for Ubuntu canonical-002 - 1.0 Ubuntu 22.04.1 LTS (64-bit) GNOME version 42.5 Wayland windowing system

I have recently updated my site to run off a different hosting provider, and CloudFlare, a long needed change to my site. However, in doing so, my site has become unreachable on my laptop, with firefox (and other browsers) still thinking that my domain is attached to the old nameservers, causing it to redirect to the "site not found" page of my previous hosting provider. I have tried flushing my system's DNS cache, clearing my browser cache, clearing the browser's DNS records, all to no avail, however, I do know my site works, as on my mobile phone with basic Safari, the site works fine.

my system is on Ubuntu 22.04, and running firefox version 107.0

I can't use any mouse's scroll wheel in Firefox. I've tried multiple mouses and even a trackpad and none of them will scroll. They all work fine elsewhere in the Ubuntu OS, but just not in Firefox. The manual scroll bars work fine and auto scroll works fine. I have tried starting Firefox in safe mode with all extensions and add ons disabled, but that didn't work. I tried turning off the hardware acceleration in Firefox settings and that didn't help either. Any suggestions before I switch browsers?

I follow the instruction in the kb of firefox to reset the download settings. But i keep not being able to download any file from any website. I currently have the version 107 in Ubuntu. This problem occur after the last upgrade. How to fix this? Thank you.

Stopped working after after Ubuntu update to 22/04. Trying fixied that by replacing files from https://ftp.mozilla.org/pub/firefox/releases/56.0.2/linux-x86_64/ru/ but still diesn't work. Crash reporter Info:

BuildID: 20171024165158 CrashTime: 1668330446 InstallTime: 1511200869 ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 1345 StackTraces: 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StartupCrash: 1 StartupTime: 1668330446 ThreadIdNameMapping: Throttleable: 1 UptimeTS: Vendor: Mozilla Version: 56.0.2

Hi!

I have encountered this really annoying problem on my Firefox app. I give details below. I installed Mozilla Firefox on my freshly installed Ubuntu 22.04.1 LTS. I tried installing it from Snap Store. However, when I tried saving an image from the web (or, truthfully, any other file chosen by the "Save As..." selection), nothing happened, again and again. I tried many things, including following relevant guides from the internet, but nothing changed. The Firefox version is the 107.0.1 (64-bit), a Mozilla Firefox Snap for Ubuntu canonical-002- 1.0. I, also, have to report some other things, as well. When tried installing the browser from the internet (I downloaded a compressed file, containing the executable), the same function seemed to work. I, now, use the executable to access Firefox. However, firstly, because other difficulties (not problems, but difficulties) arise and, secondly, because I'd really like ti use, mostly, snaps, I report this bug here requesting for help, as well.

Any helpful answer will be appreciated!

Thank you!

Hello, when I search firefox in Ubuntu snap store I see two firefox: Firefox web browser V 108.0 build2 238.8MB and firefox v 108.0 250.5MB. There are both safe? Which one to install?

[edited] @yahoo.com . Trying to synchronize with my computer and i can not get it to work . Have scanned the code on computer ( Ubuntu 22.04 desktop three times & it nust shutsdown. Can you help me synch my browser ?

I have my login credentials saved in Firefox on a Windows PC. I just installed Ubuntu on another PC. I am signed into Firefox on both computers and Sync is enabled. When the Sync finished up on the Ubuntu PC, everything came across with the exception of the login credentials. Has anyone experienced something like this before?

When i opened perticular video for playing then video progress bar shows completed before playing the video.How i can fixed that issue in firefox only in the firefox browser i am facing that issue

When I use the import feature on the bookmarks bar Firefox doesn't detect the Chrome browser. I get the following message: "No programs that contain bookmarks, history or password data could be found."

I am running Unix Ubuntu 22.04 with Firefox 104.0.01 (64 bit). My Canon LBP 6230DW works fine in my word processor and in Chrome, but it does not show up in the Printer destination field when I am in Firefox. The only print option is to "Save as PDF." How do I get the Canon to be a print destination in Firefox?

I have recently lost trust in Windows and went back to Ubuntu. Work computer can probably boot back into Win11 if I try and it's on 22.04LTS. Home laptop was Win 10 but I'm not sure it is able to boot to that. Anyhow:

I had a great workflow with containers and handling a few different accounts and there are probably 100+ unique strong passwords saved in my firefox sync. Now I get to linux, get things set up ... and now I have to start over with everything. Most accounts, I'm totally OK to just "Forgot Password" because then it's a great chance to get a newer, longer, meaner passwd and review if I can turn on 2FA, etc. But there are sites that are slipping through the cracks; sites that are a little broken about recovery.

On an aside, I do have the windows filesystem and poked around Users/me/AppData/Roaming/blahblah/profile/files. There are json files with encrypted usernames and some sqlite DBs. Is there a mechanism for merging the "old" AppData into ubuntu's ~/snap/firefox/profile ?

Or is there a means to get user/pass out of those files? I'll see if I can get logged into the work computer tomorrow since I see there's an export option, which is a good backup plan if there isn't a way to import.

Thanks! Krista

The text for certain parts of the calendar screen are jumbled and impossible to read. I don't have this problem when I open the calendar app using Chrome or Chromium, or in Firefox on my Macbook. It seems to be unique to my Firefox browser on my Ubuntu machine. I am attaching a screen shot that indicates the jumbles I see. The most prominent ones appear on the top line where one can change the week and day one is viewing. There are other places as well which are easily seen on the screen shot, especially when it is "blown up". I don't know how to fix this.

In any case, thanks in advance for your help and consideration. Best wishes, Paul Muhly

I use Firefox sync between multiple devices, including a desktop and a laptop on Ubuntu Linux. This is done through a Firefox account. Both Ubuntu devices mentioned run Firefox 108.0 for Ubuntu 20.04 LTS.

I'm signed in on this Firefox account on my laptop (from which I'm writing this message). I recently (some months ago) changed my primary e-mail, since I may lose access to the older e-mail account soon. Now, suddenly, on my Ubuntu Desktop I received a message that I need to sign in to sync. When I click on "sign in", it takes me to tab that lists my primary e-mail address and asks for my password. I enter the password that I know is correct (it is listed under my saved logins on this Ubuntu laptop and the e-mail listed is the primary e-mail address with which I am signed in on my laptop, writing this message; it is also listed on my Firefox account details as my primary e-mail address). I then get a red message on tab stating "Primary account e-mail required for sign in", despite the fact that it is with my primary e-mail that I am attempting to sign in! I've tried it multiple times, to no avail.

At least two other users have posted about related concerns this year: (see https://support.mozilla.org/en-US/questions/1368875 and https://support.mozilla.org/en-US/questions/1395902). However, nothing has been done to resolve this issue. I have followed all instructions provided for changing my primary e-mail address. This is definitely a fault on Mozilla's side and not mine. Please resolve this urgently, users risk losing vast amounts of data, through no fault of their own, if you fail to do so.