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Firefox not connecting to the internet

Sometimes Firefox does not load correctly (even the Pockets are not loaded) and I need to keep refreshing Firefox. Firefox is up to date. Any ideas please? Andy P … (read more)

Sometimes Firefox does not load correctly (even the Pockets are not loaded) and I need to keep refreshing Firefox. Firefox is up to date. Any ideas please? Andy P

Asked by aatriplea 2 months ago

Updates

I do not like to be bugged with continuous updates - it happens too often At most it should happen once a month at the start of the month or something Why can this not ha… (read more)

I do not like to be bugged with continuous updates - it happens too often

At most it should happen once a month at the start of the month or something

Why can this not happen, is the install soooo important to have to be bugging us all the time?!

So this is an official complaint.

Thank u for your service

Asked by alan_785 2 months ago

Firefox stops rendering when alt tab (in backround).

I am using OBS screen recorder to record my firefox browser window. However, when I alt tab and open another window on my PC, OBS freezes and stops recording firefox. I h… (read more)

I am using OBS screen recorder to record my firefox browser window. However, when I alt tab and open another window on my PC, OBS freezes and stops recording firefox. I have been told this is because firefox stops rendering when in the backround. Is there any way around this using permissions or in settings?

Thank you!

Asked by trafficc 2 months ago

FF will not open all the way.

When I open FF, it will only open halfway. I can eventually got it open I started to play with it. When I tapped the FF down button (top right of page) it will bring FF b… (read more)

When I open FF, it will only open halfway. I can eventually got it open I started to play with it. When I tapped the FF down button (top right of page) it will bring FF back to the left side of the page, which is the original problem, opening halfway on the left. what can I do?

Asked by marine65 2 months ago

Firefox for Mac rapidly depletes battery on MacBook Air 2017 (MacOS 12.4)

I would like to use Firefox as my primary browser for work, but Firefox very quickly drains my battery on my work laptop. Every other browser I've used (Opera, Chrome, Vi… (read more)

I would like to use Firefox as my primary browser for work, but Firefox very quickly drains my battery on my work laptop. Every other browser I've used (Opera, Chrome, Vivaldi, Brave, etc. have a similar amount of battery drain and are much more efficient than Firefox, I can have them open all day and I don't run into rapid drain) I've tried it on multiple different versions of MacOS, but the results are the same every time. Does anyone have any theories? This is without any extensions and with default settings.

Asked by spontaneous_dolphin 2 months ago

xpcom

hi folks, xpcom can not be opened or something of the sort. the file name contains xpcom. when this happens firefox locks up and cannot be restarted. this problem started… (read more)

hi folks, xpcom can not be opened or something of the sort. the file name contains xpcom. when this happens firefox locks up and cannot be restarted. this problem started about the first of July, 2022. i have uninstalled, refreshed, reinstlled. refresh did not change anything within a week the problem reaccured. this last time i only uninstalled it. used another browser that cam with the computer to reinstall. the system is windows 7 homepremium x64 bit. asus brand computer tower not a laptop. any help you can give will be most helpful. i have been using firefox since netscape went under. i have owned an operated computes for over 30 years. i can not figure this one out. help me....

garymichaelduke@aol.com

Asked by garymichaelduke 2 months ago

Scrollin comments on NY Times

bold textIn my new computer (windows 11) I am having difficulty reading the comments on NY Times article. Now there is only one scrollbar, scrolling the article, and it i… (read more)

bold textIn my new computer (windows 11) I am having difficulty reading the comments on NY Times article. Now there is only one scrollbar, scrolling the article, and it is difficult/impossible to scroll down the comments. The image on the right (without the photo) is from Firefox. The image on the left (with the photo) is from Edge. As you can see, on Edge there are two scrollbars, one for the article and one for the comments. Can you help?

Asked by yonatanhorowitz 2 months ago

aol messages missing after upgrade

I was using Firefox to check my email on aol.com like I have for years. After deleting a few emails, I got a software update notice to upgrade Firefox to the latest vers… (read more)

I was using Firefox to check my email on aol.com like I have for years. After deleting a few emails, I got a software update notice to upgrade Firefox to the latest version which I've done many times before. After the update, taking me to the What's New in Firefox page, and reopening tabs my aol tab showed 31 messages for a blip before refreshing and showing only 6. Many messages from my aol inbox were gone. Not in another folder. Just disappeared. Strangely now those messages don't appear in ANY browser or my phone. Any insight?

Asked by mmassimo 2 months ago

Browser functions are ignoring settings; Others are completely broken

Firefox isn't working properly since the update. It downloads files without permission (even though settings say to always ask), and when I hover over the preview in the … (read more)

Firefox isn't working properly since the update. It downloads files without permission (even though settings say to always ask), and when I hover over the preview in the taskbar, it does not bring up the image of the window on the screen: it defaults to whatever window I am currently viewing. This makes navigating your browser very difficult considering you force the use of multiple windows with no grouping feature. I heard that Firefox was dying; I didn't realize that your developers are intentionally and actively killing it.

Asked by raychel.edu 2 months ago

Firefox won't allow me to access ESPN Fantasy Football?

Let me first state that Firefox is the only browser I like to use. I hate IE, Chrome and most others. I use 64 bit version of Firefox and it is updated daily. The problem… (read more)

Let me first state that Firefox is the only browser I like to use. I hate IE, Chrome and most others. I use 64 bit version of Firefox and it is updated daily. The problem started when I joined a league for EXPN Fantasy Football using Firefox on my phone, which works fine. But it is a small screen and I would prefer to use my computer for many of the functions involved in Fantasy Football.

Problem is when I try to access ESPN's Fantasy Football using my computer I get an error message saying

You do not have permission to view this page. Go to the Fantasy Football Homepage. The Fantasy Football homepage loads just fine it's only when I try to access the league & my team info that I get this message? I called ESPN since it worked on my phone through Firefox and they say, of course, that it's a browser issue and there was nothing they could do. The young man I spoke to did try several things to make it work but it always failed. So here I am! Please help me! I really don't want to have to have IE 11 running on my computer! I haven't allowed a Microsoft browser on my computer in 15+ years! And Google should be charged with treason against the USA (in my honest opinion!) I won't allow Chrome on my computer either! Please help me get this working so I can enjoy Fantasy Football this year! Last year I was in a Yahoo league and had no problems. I rarely run across problems using Firefox, lets not start now? HELP!

Asked by MrBeepa 2 months ago

When I forward an article from Firefox main page it looks like it is in Mandarin.

Greetings, For more than a week or 2 when forwarding an article from Pocket the text of the article looks like an Oriental language. Thank you, Eric Holm … (read more)

Greetings,

For more than a week or 2 when forwarding an article from Pocket the text of the article looks like an Oriental language.

Thank you, Eric Holm

Asked by bfMflt1- 2 months ago

XPcom not loaded

Appearently there was an update and now neither my firefox or thunderbird screens are readable all of the graphics are good but wherever there SHOULD be text there are si… (read more)

Appearently there was an update and now neither my firefox or thunderbird screens are readable all of the graphics are good but wherever there SHOULD be text there are simply black marks in place of words

so i have no access to any browser or e mail on my other compnuter....

At first I got XPCOM not loading error messages but now this happens..... any thoughts, suggestions, or fixes?

Then I got an error message that I think said something about mozilla can not find a useable font....yet the default fonts are installed on this computer and everything else works but any MOZILLA PROGRAM

Asked by Ray 2 months ago

Fire fox password lost?

I need a technician's help. I uninstalled the current version of Firefox. Install new version of firefox. I backed up the bookmarks to flash drive and I forgot to back up… (read more)

I need a technician's help. I uninstalled the current version of Firefox. Install new version of firefox. I backed up the bookmarks to flash drive and I forgot to back up the password file. I set a restore point in Windows 81. After I realized that my passwords were missing from previous version I tried to reload restore point and it failed. I never needed help before. I looked up how to fix restore point it is confusing. I could back up from a hard drive to laptop if need be. I do not wish to do that. Has anybody done this? Has anybody been successful retrieving password for previous version. If so I could use your help, thank you. New version does not have old passwords for clarity

Asked by jdragon69 2 months ago

Firefox causes my computer to freeze.

Firefox freezes my computer. Using Firefox V. 103.0.1 Occasionally the work on my Windows 10 (32GB memory, 5TB M.2 and SSD drives) desktop will freeze. Mouse & keybo… (read more)

Firefox freezes my computer. Using Firefox V. 103.0.1

Occasionally the work on my Windows 10 (32GB memory, 5TB M.2 and SSD drives) desktop will freeze. Mouse & keyboard do nothing. There is a 3 MB Firefox file, one of about a dozen or so which show up in Task manger, which, when I highlight it and delete it, gets my computer working again. This is not from an add-on. I closed and restarted in Troubleshoot mode and tha 3 MB file still poppoed up.

Firefox runs fine without that file - I would like to know if it can be isolated and removed, or if there is an update or fix so it doeesn't interfere with my work. It's been around for several versions, Again, NOT from and add-on.

PLEASE DON'T GUESS -


IF YOU DON'T _KNOW_ HOW TO FIX THIS, PLEASE HAVE SOMEONE AT MOZILLA GIVE ME AN ANSWER.

Marc Stager mstager@twc.com

Asked by mstager 2 months ago

New window NOT maximized on first click

How to get FF 103.0. to OPEN a NEW window maximized when clicking a link in the current maximized window running Windows 10 Pro x64. i.e., I have a window open maximized.… (read more)

How to get FF 103.0. to OPEN a NEW window maximized when clicking a link in the current maximized window running Windows 10 Pro x64.

i.e., I have a window open maximized. It has another window/page available through a link/hot-spot within the current window. I click that link but the new window opens NOT maximized. On ONLY SOME windows, clicking that link/hot-spot WILL open the new window maximized, but ONLY sometimes. Why? And why doesn't FF open a new window maximized when the current window IS maximized?

Doesn't make good sense to this old man.

Thanks for any and all PERTINENT answers,

oldheart43

Asked by OldHeart 2 months ago

cannot set mail.com client as mailto handler

the mail.com webmail add-on cannot be accessed as a mailto handler, either in the settings wizard, or by searching the advanced settings wizard. I can manually add the ur… (read more)

the mail.com webmail add-on cannot be accessed as a mailto handler, either in the settings wizard, or by searching the advanced settings wizard. I can manually add the url to the settings if I can get to the settings section. Any advice?

Asked by AffBill 2 months ago

I've been having problems with printing a label. The print is too big to fit on the paper. If I use another browser, it comes out fine.

I've been having problems with printing labels from my website.The print is too big to fit on the paper. I have been printing labels for years. If I use another browser, … (read more)

I've been having problems with printing labels from my website.The print is too big to fit on the paper. I have been printing labels for years. If I use another browser, it comes out fine. I already refreshed Firefox and also "cleared the saved print settings" via the button on the "Help -> More Troubleshooting Information" (about:support) page. Nothing works. I am ready to switch to Chrome if it is not fixed. Thank you for your help.

Asked by mayoralart 2 months ago

Problem logging into Immobilse account using Firefox

I cannot log in to my Immobilise account using Firefox under Window 10. I tried using Google Chrome ( as advised by Immobilise support) and this worked OK. I used to be a… (read more)

I cannot log in to my Immobilise account using Firefox under Window 10. I tried using Google Chrome ( as advised by Immobilise support) and this worked OK. I used to be able to do it using Firefox but haven't needed to for a while, so I don't know which update has caused this. The problem is that once I have entered my email address and password the 'Login' button remains ghosted and the pointer stays as a No Entry sign.

Asked by David 2 months ago