Firefox Support Forum

Firefox uses below 2ghz CPU speed when my laptop runs from battery when I'm watching YouTube videos and browsing. But YouTube when power adapter is ON, Firefox uses above 2Ghz speed when watching YouTube videos and browsing some web sites.

Firefox crashed and when it did all my history was gone. All of it. For months if not years. I need to get the history from about the last month back. I am not asking for community people to answer as I already checked that and there is no accountability, clarity, ability to confirm etc. etc. etc. I am asking the engineers at Mozilla to please give me the method that will surely work and is user friendly. I am willing to pay a small fee if necessary.

I have used Pocket, and found it useful, but am infuriated by one issue. If I don't click on a particular selection, I cannot get back to it on Pocket. Why is this? Why can't I get back to the display of Pocket articles when I choose not to follow a particular avenue? This really gets my goat.

Basically, I have three different profiles in my Firefox with three different app icons, but only one of has notifications.

For some odd reason, the MacOS notification center is showing the wrong profile. It's like only one of the profiles is visible, or working. I tried resetting it, which is apples way of "deleting" it, but Firefox keeps forcing that particular profile and not my main one.

Firefox 122.0.1 (64-bit) MacOS Ventura 13.5.1 (22G90)

Sorry to trouble you, i recently un-pinned mozila from the task bar by mistake, as its my main browser i re-pinned it from the icon on my desk top, now i have lost all my logins and passwords and some recently saved bookmarks. Would there be a way of recovering them, again sorry to trouble you. Nigel

I have web page that I am printing using different browsers. I have html elements that I have positioned relative and top for each printing page. so that they appear on specific location of print pages.

The positioned elements are just fine in chrome and safari. However in firefox the positioned element is displaying on first page and on second page it is getting hidden (need to add z-index value to show). From third page it is dragging whole content down upto the top position given to element.

Do we have any alternative workaround to position relative elements and top, This is the only issue with firefox.

Thanks.

Hello, Firefox is set as my default browser. However, when I click on a link in an email or website, it always open in Chrome. I cannot get it to open in Firefox. thanks for your help.

My places.sqlite file deleted all previous history on Jan 17th at about 11:07 PM all the way back to early December of 2023. Ccleaner was last run on Jan 11th and the browser settings are set to clear cache and cookies only. The computer was showing no issues and I did not discover the lost history until I pulled up the history four days later. The history identified only the past four days when the last week was selected. The sessionstore-backups folder showed files back to January 1st. What I cannot figure out is why the places. sqlite would just clear on its own and why I cannot activate any previous sessionstore file by following the mozilla firefox instructions below.

https://support.mozilla.org/en-US/kb/how-restore-browsing-session-backup

I only get the landing page with the option to restore the previous session grayed out. What common reasons are there for a places.sqlite file to wipe out a block of history and why would reactivate a previous session not work? Thanks!

Many files and folders have accumulated under the <profile>/storage/archives/0/ folder. The root folders therein are apparently named according to the yyyy-MM-dd date format. The dates range from ca. 1-2 years old.

The only information I could find about this folder was via ChatGPT, but that is not a reliable source of course.

Can I safely delete these folders and/or exclude them from a profile backup?

Hi there.

I like Firefox / Mozilla. However, Chrome wants to be my default and I want to stay with Firefox / Mozilla. When I click on a link in my email or an article with a link, Chrome takes over! It has been happening for about a week or 2, and I don't want it to happen. Do you have any ideas about how I can stop this, please?

Thanks in anticipation, Gerry Austin [email address]

(please do not post personal information on a public website; Forum rules and guidelines)

Our university uses a box.com app. It's basically box but personalized for our use. I have a number of documents that I cannot open using Firefox. When I switch to Chrome, I am able to access the documents. Any ideas? I'm thinking there is a setting in Firefox I need to change, but not sure which one.

Help. Ionos is my website host. My site works just as I want it to using Firefox with popup images. Problem is when I look at same site using Google Chrome nine different popups on lines 828-870 further down page do not popup those popups like lines 455, 460,467, 477, 675 and 685 do when rolling mouse over highlight words when I use Firefox. What should I look for to fix. Thanks j