Firefox Support Forum

Whenever I am either downloading anything or uploading anything. A window opens where you are supposed to select the file to upload or download. The firefox is crashing.

When I click my right mouse key in certain webpages on a box like next nothing happens? I can't get into things than are important. I need help. This started with the latest update.

My website https://www.kdka100.org will not load all data on its front page on Firefox, but works fine on Edge and Chrome. I have looked for settings to correct but to no avail. I spoke to the hosting company and all certificates should be OK now. The front page portion being blocked has photos which use the rollover feature to display text. The rest of the site appears to be working as it should. Any help appreciated.

Hello! This is not really a question ... more a comment. This morning when I opened my WIN 7 HOME tower PC, and opened FIREFOX, I saw the notice that this latest release is the latest for WIN 7. That's fine, but I wish to tell you something about WIN 7 PRO & MICROSOFT. Evidently, there is some major user of WIN 7 PRO who has demanded that MICROSOFT continue to support this version. I have two H-P laptops, which I use for Ladder programming. Both are loaded with WIN 7 PRO, and both receive periodic updates from MICROSOFT. So, it would seem that ALL support for these older releases of Windows has not ended. I am in the process of moving all my files & applications from this WIN 7 HOME PC to my WIN 10 tower PC. THANK YOU. robert herold [removed emails from public]

P.S. Had no problem porting the FIREFOX data to the 10, but had a lot of problems doing the same for THUNDERBIRD on this PC to the 10, despite getting assistance from your tech people.

Hey! New to mozilla support so sorry if this is a repeat ...

Problem - sometimes the browser window just closes ??

- On Windows 11 with all windows latest updates installed,

- with latest Firefox 115.01 

- all graphics updates installed - all antivirus scans are clean

(Possible it is when doing Windows shortcut keys like ctl-? but I'm not sure.)

When I restart firefox the old tabs/links (history) are not restored making me think it 'closed' and cleared history.

Is there a way to see if this this is 1) an actual browser crash or 2) a log to check for why it closed ?

Thx!

I've been fighting this for a week now, and dont remeber every detail in exact chronolgical order, and really don't remember the "why's". Butt here goes, got a new pc, while trying to get all accounts moved to new pc, I changed pwd's, I think so I could install a new recovery key. Anyway, signed in with new pc, and phone, went back to the old computer to sync, since all three devices would be under new log in, and tried to sign in, using new password, and it did not work ("wrong password"), confused went to new pc, I was now signed out, and got the "wrong password" error, phone same issue, logged in, now logged out, can't sign in.

I have tried using the old pw, the new pw, but the old key is nowhere to be found, the new key, and everything else I can think of. I had to create a new account to be able to post here, or do anything else, tried to combine the two acct's, got a sign in was successful message, but then immediately said "you don't have permission".

Please tell me I did not lose over 250 bookmarks and passwords, because someone decided it was a good idea to tie all your information to one word and have it deleted if you have a brain fart, or a pc glitch with no hope of recovery. If you need more info please ask, at this point I'll give you my first born son to get back in this account.

I want Firefox to be my default Browser... but, as much as I love it, When I'm on Facebook it doesn't let me reply to messages from friends. Apparently hundreds of users have reported the same problem. Has anyone figured this out yet?

I have an account with MSN and an account with Earthlink. I can't gt mail on Outlook because the Earthlink account needs verification and this process requires me to access my Outlook account and it won't open. I can't get any email today nor can I verify the Earthlink account. What do I do?

When I try to log in to PayPal, all I get is the rotating circle. No further. I have no problem using Edge with PayPal. I can always switch but do not want to. Vern Carlson [removed email from public]

Google Translate keeps popping up on an online directory page. I did not install the Google Translate extension or set up anything for translation, but it jumps in and covers the content. Please help me to stop it. Thank you. Please look at the screenshot.

Sometimes when I go to weather.com I get a pop-up that says something to this affect: We've detected that Global Privacy Controls are turned Off yet they were turned On when you previously visited our site. This does not happen every time I go to weather.com. Sometimes it pops up, other times it does not. I think then if offers some buttons to click to turn it On. I just close the site and open it again. When I do sometimes this repeats and sometimes it doesn't. I know next to nothing about this. Firefox Settings it says its version 115.0.1 and that Firefox is up to date. I also have DuckDuckGo Essentials if that makes any difference.

Firefox crashed and now i cannot get to my bookmarks error message "book marks will not work" Ive restated and tried to restore but i keep getting the message need bookmarks for work will get fired if i dont have them

Im having an issue with firefox where the tabs keep crashing i cant go a day without the tabs crashing 50-60 times or even the browser itself crashing, ive tried relaunching without addons, with troubleshoot mode on, firefox on a different drive but, it is still crashing, i looked at the error logs and if im reading it right (im not at all knowledgeable in how to debug software) it is always crashing at a point where the module is none and the signature is an address value, I put screen shots of the error reports showing the numerous crashes, before I think its a hardware issue like a bad stick of ram (which i dont think cause i ran memtest 86 test overnight with no errors), a faulty motherboard, or god forbid a faulty cpu and start firing the parts cannon at the issue i want to rule out any software angles for the problem.

When I access some sites, like wordpress ( as an admin), some icons are shown as hex codes instead of graphic icons - I have enclosed screenshots

I have tried to reset the fonts to firefox standard ( I had some other before) - it did not help

I have also tried to check the "allow pages to choose their own fonts - did not help I have also tried to UNcheck the "allow pages to choose their own fonts - did not help

I do NOT have the problem on Brave or Chromium

I am running Linux Arch with Firefox 115.0.2