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Last upgrade of Firefox 87 - lost all passwords

The last upgrade of Firefox (now 87) has deleted all of my passwords for all my logins. And now even when I select save, the passwords are not saving. Does anyone have so… (read more)

The last upgrade of Firefox (now 87) has deleted all of my passwords for all my logins. And now even when I select save, the passwords are not saving. Does anyone have some advice on how to be able to fix saving passwords? Thx!!

Asked by cher2 1 month ago

  • Archived

my saved passwords has been deleted automatically without any notice

Hi, sometime ago i updated my firefox version and after that i lost all of saved passwords from firefox and i am so worried, so where could i find my lost saved passwords… (read more)

Hi, sometime ago i updated my firefox version and after that i lost all of saved passwords from firefox and i am so worried, so where could i find my lost saved passwords, there isn't any beackup also. please help me!!!

Asked by RAj Sharma 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

all logins and passwords gone after unvoluntary logout and re-login

Hi firefox community, I've been using firefox forever and so all my logins and passwords have been saved in the browser. For the past two days I noticed that firefox coul… (read more)

Hi firefox community,

I've been using firefox forever and so all my logins and passwords have been saved in the browser. For the past two days I noticed that firefox couldn't 'connect to my account', which has never happened before - I was logged in ever since my firefox account was created. My current logins have been active, but when I tried to log into a website with a previously saved login and password - there was nothing. I then logged back into my firefox account, but all my logins and passwords are still gone. I tried manual sync, still nothing.

I am not sure if it happened after a specific update - I didn't notice when exactly I was 'logged out'.

Asked by tomasz 11 months ago

Last reply by FredMcD 11 months ago

0Kb logins.json file

Hi, I recently updated, only to find out that all my passwords had disappeared :(. I checked my profile and there were three 0Kb files: logins.json, logins.json.corrupt a… (read more)

Hi,

I recently updated, only to find out that all my passwords had disappeared :(. I checked my profile and there were three 0Kb files: logins.json, logins.json.corrupt and logins-backup.json. cert9.db and key4.db are still there and aren't empty. I'm on Arch Linux, so no previous version as well. Is there anything I can do to restore my passwords?

Asked by ingvar6 5 months ago

Last reply by cor-el 5 months ago

Firefox lost all my logins

Firefox lost all my logins/passwords. This happened last year and now it happens again. I've tried to find the old logins.json file and of course it does not work with it… (read more)

Firefox lost all my logins/passwords. This happened last year and now it happens again. I've tried to find the old logins.json file and of course it does not work with it. It is empty. I'm using linux and there is no problem with any antivirus, it is simply a Firefox 'classical' error!

WHY is this happening? What is in the mind of the programmer responsible for this error? I can't understand why is he unable to keep a single file intact?

Why Mozilla is blaming the user for not having a backup. Firefox is messing this file, not the user! Why don't you fix Firefox and stop blaming the user? Why don't you simply FIX THE PROBLEM? You are "working on it" for years. Is it rocket science to JUST LET THE FILE ALONE?

Asked by ogv41564 1 month ago

Last reply by databaseben 1 month ago

  • Archived

FIREFOX UPDATED AND NOW ALL MY SAVED PASSWORDS HAVE DISAPPEARED. I CANT GET IN FACEBOOK BECAUSE EVERY TIME I LOG OUT THEY SAY I HAVE THE WRONG PASSWORD SO I NEE

Firefox updated and lost all my saved passwords. I can not access my Facebook because Facebook is screwed up every time I log out of FB. and log back in Fb. tells me wron… (read more)

Firefox updated and lost all my saved passwords. I can not access my Facebook because Facebook is screwed up every time I log out of FB. and log back in Fb. tells me wrong password for 2 years it has been this way. I need my saved passwords because Firefox used to log me in Facebook every time i went there but after the update that is gone as well ????? I know nothing about computers and was lucky enough to only waste 2 hours trying to figure out how to do this ???? I have no freaking idea how I will ever get an answer to get help so I hope everyone enjoyed reading this amusing problem!!! Fuck computers and computer life I should have filed a law suit against Texas A&M for forcing me to use these demonic pieces of excrement!!!

Asked by kylejennings 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

ff updated automatically to 63.0.3, all passwords are gone,

Hello, last time I used FF has to be years ago (using Chrome atm). Since I needed a specific password that hasn't been stored in Chrome, I started FF. I saw that some upd… (read more)

Hello,

last time I used FF has to be years ago (using Chrome atm). Since I needed a specific password that hasn't been stored in Chrome, I started FF. I saw that some updates where automatically downloaded and installed, couldn't use FF in the meantime. After everything was finished, I restarted FF, opened the pw manager and there was..nothing. All my pws were gone. I did use a master password.

When checking my profile folder (C:\Users\User\AppData\Roaming\Mozilla\Firefox\Profiles\xa8859ne.default-1489772138976) there was no logins.json but logins.json.corrupt, with 198KB. When I opened this file using the notepad everything was blank.

I searched the web and tried different proposed solutions, like this one (https://support.mozilla.org/de/questions/1222750): >>>>>>>>>> Essentially this is it, although my login.json files had .corrupt on the end like login.json.corrupt ...

You can force Firefox to re-import your old passwords. Here's how: 1. In the location bar, type "about:config" (without the quotes) and press <Enter>. 2. Click [I'll be careful, I Promise!] 3. Search for the preference: signon.importedFromSqlite 4. Right click on signon.importedFromSqlite, and select "Reset". 5. Go to Help-->Troubleshooting_Information, then click on [Open Folder]. That will open Windows Explorer in your Firefox profile. 6. Close Firefox 7. In your profile folder, delete the file "logins.json".

The next time you start Firefox, it should re-import your passwords from your old passwords file. <<<<<<<<<<

Didn't work. I tried using a program called "Firefox Password Recovery" (https://www.top-password.com/blog/how-to-recover-firefox-saved-passwords-from-logins-json/) - didn't work.

I also tried opening the logins.json.corrupt file in Scratchpad & hit the "pretty print" button (https://support.mozilla.org/en-US/questions/1085322); what I got is this: >>>>>>>>>> /* Exception: Error while performing task "pretty-print": Error: Unexpected character ' <<<<<<<<<<

I also tried renaming logins.json.corrupt to login.json - didn't work.

I used to have a key3.db and a key4.db file. After logging into a site using FF and saving the password the key3.db file was gone and a login.json file (containing said information) has been created.

Still, I can't extract the passwords stored in logins.json.corrupt.

Any help would be greatly appreciated! Regards

Asked by sangok 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

How its possible that I lost all saved passwords in website?

Hello. Today I noted that all my passwords saved in Mozilla disappeared. I didn`t clear any information from Browser using "clear history". No one use my laptop. How it's… (read more)

Hello.

Today I noted that all my passwords saved in Mozilla disappeared. I didn`t clear any information from Browser using "clear history". No one use my laptop. How it's possible?

Asked by Justyna.B 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Saved logins disapeared

Dear Firefox team, I use Saved Logins and today after firing up my computer and Firefox, all my logins disappeared. I did not change my password so it should be business … (read more)

Dear Firefox team,

I use Saved Logins and today after firing up my computer and Firefox, all my logins disappeared. I did not change my password so it should be business as usual. I resynced my laptop with my phone and still nothing appears in my desktop Firefox.

I have collected a lot of logins and should all be there, not sure what to do. I use Ubuntu 18.04 as an OS.

Thanks!

Asked by mihai.suta 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Firefox V73.0.1. Passwords and logins vanished. Help in related topic (old?) no good. Pls help!

I believe a recent up date erased or corrupted my logins file. I checked old threads and the suggestions do not work for me. I do not want to upgrade to W10 (7now) until … (read more)

I believe a recent up date erased or corrupted my logins file. I checked old threads and the suggestions do not work for me. I do not want to upgrade to W10 (7now) until I resolve this problem. Please, give the needed direction to recover them! They are extremelly important for me. Thank you! Isis

Asked by IWMc 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

saved login missing

For a couple months now all my saved logins go missing daily, I'll save them & the next they'll be gone again, I already saw about the issue with AVG but I dont use A… (read more)

For a couple months now all my saved logins go missing daily, I'll save them & the next they'll be gone again, I already saw about the issue with AVG but I dont use AVG. Can anyone tell me how I can fix this, also is it possible I have a Trojan thats stealing my saved logins?

Asked by thierjung1 1 year ago

Last reply by cor-el 1 year ago

usernames and passwords disappeared

Never had this happen so it freaks me out a little. I was making a purchase on ebay and my username and password didn't come up automatically as they always to. I wen… (read more)

Never had this happen so it freaks me out a little. I was making a purchase on ebay and my username and password didn't come up automatically as they always to. I went to my online email and the same thing. I was afraid to log in to anything thinking that maybe someone had hacked firefox or something and had set something up to get my information. Or does this happen sometimes and there is nothing to it? Or did some link mess up all of a sudden and it can be fixed? If so, how? Or do I just have to re-log in to everything and have it save them all over again? Hope this isn't to confusing but I'd appreciate any help. thanks

Asked by pdsimdars 1 month ago

Last reply by FredMcD 1 month ago

Lost all my password

Hello folks I hope everyone is doing good :) I 'refreshed' firefox as suggested. The guidance suggested that all my logins and passwords would be preserved but when I c… (read more)

Hello folks

I hope everyone is doing good :)

I 'refreshed' firefox as suggested. The guidance suggested that all my logins and passwords would be preserved but when I check the Logins and Passwords all have been cleared. I was able to find key4.db file in the Old Firefox Data folder created after the refresh but I couldn't find the second required file "logins.json" to recover my logins succesfully.

Any suggestions or advice?

Thanks

Asked by sotsaner 3 weeks ago

Last reply by databaseben 3 weeks ago

  • Archived

Logins don't sync with my android device. How do I recover logins using sync?

I did a refresh of Firefox on my laptop (Windows) and all my logins disappeared. I tried moving key4.db and logins.json files as mentioned on the board from other folder… (read more)

I did a refresh of Firefox on my laptop (Windows) and all my logins disappeared. I tried moving key4.db and logins.json files as mentioned on the board from other folders on my laptop but the saved logins list resets to empty. That is no longer an option.

I am using sync with an android device which still has all the logins saved. Sync, however doesn't update my laptop to sync the devices. I really want these passwords back and could use some advice on hot to do that. I'm not sure why sync doesn't sync the two devices and yes I have synced both devices.

Asked by billcbos 2 years ago

Last reply by cor-el 2 years ago

  • Archived

saved logins disappeared

hello since last week, my saved logins have disappared. I tried with a win10 system recovery (there were 2 timestamps available): both didn't work, linked to a problem wi… (read more)

hello

since last week, my saved logins have disappared. I tried with a win10 system recovery (there were 2 timestamps available): both didn't work, linked to a problem with Firefox profile (but error message doesn't show up fully so hard to see what is wrong).

Via shadowexplorer, I was able to export the following files from previous system recovery backups: key3.db key4.db & logins.json .

If I copy these to a new (or existing profile), the logins.json file is renamed to logins.json.corrupt

I have seen that there was a similar problem with AVG-users, but I run Comodo internet security premium...

Any clues how to retrieve the logins??

thx in advance!

Asked by kenny.smet1 1 year ago

Last reply by cor-el 1 year ago

  • Archived

All passwords are gone

After a recent update all of my passwords are gone (as well as history, bookmarks, etc) One post says to replace the key3.db and logins.json files to restore them. Howeve… (read more)

After a recent update all of my passwords are gone (as well as history, bookmarks, etc)

One post says to replace the key3.db and logins.json files to restore them. However, the current folder does not contain a key3.db file. Only a key4.db file.

Asked by Skiddingme 2 years ago

Last reply by cor-el 2 years ago