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  • Archived

Very slow browser

Following the latest firefox update ,Jan 2020 my browser has practically stopped. I have used firefox for many years and have had no issues whatsoever. I have not added a… (read more)

Following the latest firefox update ,Jan 2020 my browser has practically stopped. I have used firefox for many years and have had no issues whatsoever. I have not added any extensions etc. To firefox in at least a year, or changed my antivirus. I have read that there was a high security update/patch very recently which I believe can slow firefox down, but I cannot work with the current speed. It is so bad I have had to use Microsoft edge! Can anyone help to get me back onto firefox? Many thanks, Paul

Asked by mitchandjayne 2 years ago

Last reply by Firefox X 1 year ago

  • Archived

Create Different Profiles

Hi all! I started using Firefox a few months ago to try and get away from Chrome (great move!). I use it a lot for work, but also a fair amount for personal use. Is it po… (read more)

Hi all!

I started using Firefox a few months ago to try and get away from Chrome (great move!). I use it a lot for work, but also a fair amount for personal use. Is it possible to create different ‘profiles’ on your account?

For example, I would like to use the Sync feature to sync my work Bookmarks to my phone and PC, but I want to keep those separate from my personal ones. Allowing Firefox to toggle between a work profile and personal profile would help this out.

I’m using Firefox for PC and iOS.

Thanks Casey

Asked by latham.caseys 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Can't login to my laptop

Restarted laptop because of wifi connection problems. Now, my access is blocked by a firefox breathing dragon logo for which NONE OF MY PASSWORDS WORK!! Why and how do I… (read more)

Restarted laptop because of wifi connection problems. Now, my access is blocked by a firefox breathing dragon logo for which NONE OF MY PASSWORDS WORK!! Why and how do I get in?

Asked by philipsmith2003 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Download, sound and print in Firefox problems

I am in another time in short time with same problems. Firefox don´t want to start any downloads. It can be small file in pdf, install files or larger files. In all cas… (read more)

I am in another time in short time with same problems. Firefox don´t want to start any downloads. It can be small file in pdf, install files or larger files. In all cases it failed. I can not hear any sound in Firefox as printing is impossible. Exactly same operations in Edge browser working just normal. There I can dowload, listen music or hearing other sounds, as downloading is working normal.

I restored PC to early date but improvment isn´t done, so I am same trouble

Asked by iceland.slovenia 1 year ago

Last reply by Jonathan Watt 1 year ago

  • Archived

Frozen Window

Can't discern if a Firefox or Windows problem. My screen is stuck between two black walls and I can't figure out how to get out. It doesn't allow me to expand the screen … (read more)

Can't discern if a Firefox or Windows problem. My screen is stuck between two black walls and I can't figure out how to get out. It doesn't allow me to expand the screen or change browsers from the home screen. I sure hope you can help!!! Thanks!!!

Asked by Teresa Hanna 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Impossible to connect my printer with my livbox with WI FI

My Canon Printer TS55055, refuse to work with my PC ASUS Intel Inside Core13 Window 7, Nvidia. Each times, when I want to print something I get this message "Your printer… (read more)

My Canon Printer TS55055, refuse to work with my PC ASUS Intel Inside Core13 Window 7, Nvidia. Each times, when I want to print something I get this message "Your printer is not connected" Each times, I try to to connecte it, very rarely I succed, but the day after It starts again and again. It's stressing, because when I need to print, it's always a mess ! ! ! What can I do Please ! an answer in french will be appreciatable for me.

Thanks a lot...

Patrick (France / Provence)

Asked by PAB13FIRE 1 year ago

Last reply by ·´¯`·...¸>-)))º> ~dbben 1 year ago

  • Archived

Firefox not passing certificate for user authentication

I'm using FF 89.0.2 on MacOS and I want to authenticate my user with a certificate. To that purpose, I imported the certificate (Certificate Manager / Import / ) and I ca… (read more)

I'm using FF 89.0.2 on MacOS and I want to authenticate my user with a certificate. To that purpose, I imported the certificate (Certificate Manager / Import / ) and I can see it. However, when I make my request to the site, the authentication fails as if the certificate is not transferred in the request. Any suggestion of what is going wrong? Thanks - C

Asked by Mazhar Jaani 12 months ago

Last reply by Anwar Jutt 12 months ago

  • Archived

Desktop Browser not responding

I have installed browser and I'm trying to request for data to some websites like social media but from my browser no one serves are responding and I have stable internet… (read more)

I have installed browser and I'm trying to request for data to some websites like social media but from my browser no one serves are responding and I have stable internet connection to my laptop please can anyone help me with this issue..

Asked by johnson543f 12 months ago

Last reply by FredMcD 12 months ago

  • Archived

Title bar near Mozilla Firefox has strange symbol

My title bar has a weird symbol in front of where it says Mozilla Firefox Sort of looks like a yen symbol and the m of the Mozilla Firefox looks weird as well Posting on … (read more)

My title bar has a weird symbol in front of where it says Mozilla Firefox

Sort of looks like a yen symbol and the m of the Mozilla Firefox looks weird as well

Posting on mobile devices other wise would attach photo

Asked by Kobra 11 months ago

Last reply by FredMcD 11 months ago

  • Archived

Amazon Login

Hello, since one week it is impossible for me to login at amazon.de from my Windows Laptop with WLAN Connection. After entering my Username and password, i do not come it… (read more)

Hello, since one week it is impossible for me to login at amazon.de from my Windows Laptop with WLAN Connection. After entering my Username and password, i do not come it at amazon.de. I have to connect my laptop via network cable with the router. Then it works. What can i do, that it works again with WLAN ? I have an Apple Tablet to and from there the login works. So i think the reason for my problem is not at amazon.de ? Sorry for my unprofessional english :-) Is there anyone who has an idea? V.

Asked by vera.loessin 10 months ago

Last reply by jonzn4SUSE 10 months ago

  • Archived

White line stretching across the length of my screen below the open tabs

Hello, I've been installing themes on Firefox and noticed that some of the themes cause a white line to show up below the open tabs (as shown in the screenshot attached).… (read more)

Hello,

I've been installing themes on Firefox and noticed that some of the themes cause a white line to show up below the open tabs (as shown in the screenshot attached). I'd really like to use some of these themes, but the white line just looks really ugly. Thanks for any help.

Kind regards, LucidBoi

Asked by LucidBoi 9 months ago

Last reply by Paul 9 months ago

  • Archived

Transfer of Local Folders

I have just bought a new laptop and followed the directions to copy my profile across. It did not copy or transfer my local folders though. I have seen some old threads… (read more)

I have just bought a new laptop and followed the directions to copy my profile across. It did not copy or transfer my local folders though. I have seen some old threads about this but need it broken down very simply please as I am zero technology geek

Asked by Chanelle 8 months ago

Last reply by Terry 8 months ago

  • Archived

wattpad

Mozilla has alerted me that my WATTPAD account was breached and my info stolen. I am having difficulty finding WATTPAD on my computer so that I can PERMANENTLY DELETE WAT… (read more)

Mozilla has alerted me that my WATTPAD account was breached and my info stolen. I am having difficulty finding WATTPAD on my computer so that I can PERMANENTLY DELETE WATTPAD altogether! I am an elderly tech novice and would truly appreciate your assistance in getting this trash off my computer! Permanently!

Asked by bayougal 7 months ago

Last reply by jscher2000 - Support Volunteer 7 months ago

  • Archived

FF is smaller than the screen ubuntu

Hello everybody! I have to change the resolution ( xrandr --output HDMI-1 --mode 1920x1080) but FF does not resize, please could you look at the image that I have attache… (read more)

Hello everybody!

I have to change the resolution ( xrandr --output HDMI-1 --mode 1920x1080) but FF does not resize, please could you look at the image that I have attached?

Thanks in advance!

Asked by dleyva 7 months ago

Last reply by Amelia 7 months ago

  • Archived

Firefox seems to be timing out

This past week I have noticed while using google workspace it seems as firefox will time out. This causes my gmail to show errors because it is not connected any longer. … (read more)

This past week I have noticed while using google workspace it seems as firefox will time out. This causes my gmail to show errors because it is not connected any longer. It also seems that when this does happen I can't do anything through the firefox browser such as search or browse the internet until I completely close and re-open firefox. I would like to know what I can do to resolve this issue. I have refreshed, uninstalled and reinstalled, and tried about:config settings that handle "timeouts". Please I need assistance asap with this issue.

Asked by sjsipe 7 months ago

Last reply by cor-el 7 months ago

  • Archived

Double authentication connection

Hello over there, I'm trying to enable the double authentication settings and the code I'm receiving from Authy or Google Auth is every time incorrect, even if the sync i… (read more)

Hello over there,

I'm trying to enable the double authentication settings and the code I'm receiving from Authy or Google Auth is every time incorrect, even if the sync is ok. Could you please help? I'm running the last Windows version of FF. Thank you very much in advance.

Asked by ChE 6 months ago

Last reply by cor-el 6 months ago