Retrieve data

I was signed in to my firefox account on my laptop, but then my laptop broke and cannot be recovered. I had my account set up to sync my data (i have email confirmation o… (read more)

I was signed in to my firefox account on my laptop, but then my laptop broke and cannot be recovered. I had my account set up to sync my data (i have email confirmation of this) so I signed in to firefox on my phone to retrieve passwords, bookmarks, etc. I reset my password to enter because I didn’t remember what it was (it was saved on the laptop). But none of my data appears on the mobile app. Is there a way to access my data still?

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cookies auromatically removed. Signed out of all websites?

It happened again. My firefox must have removed all of my cookies because I had to sign back into all of my regular websites--Youtube, Yahoo email, Facebook, Twitter, etc… (read more)

It happened again. My firefox must have removed all of my cookies because I had to sign back into all of my regular websites--Youtube, Yahoo email, Facebook, Twitter, etc. This has happened once before. Firefox deleted all the sign in cookies? Not sure what exactly is happening; I only know that I had to sign back into all my regular websites. This seems to be happening every few months now.

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Cannot get free VPN on desktop but can on laptop.

I have the latest Firefox update (150.0.1) and cannot get the free VPN on my desktop. I have it on my laptop and my wife has it on her laptop. Any thoughts how I can ge… (read more)

I have the latest Firefox update (150.0.1) and cannot get the free VPN on my desktop. I have it on my laptop and my wife has it on her laptop. Any thoughts how I can get it on my desktop. I am synced with my Mozilla account. Thanks.

Open 1 20

Is there a new MacOs bug about Firefox refusing to minimize/relinquish control?

This new issue is puzzling: Normally, on MacOS, when you minimize an app that's currently running and occupying the desktop, say by clicking the orange button at top lef… (read more)

This new issue is puzzling:

Normally, on MacOS, when you minimize an app that's currently running and occupying the desktop, say by clicking the orange button at top left or by clicking another app, its menu would disappear from the top toolbar and other apps could then be invoked. Clicking that app icon again would restore it to the screen and its menu would again be on the top toolbar.

But Firefox has stopped allowing that behavior: Now, when I try to minimize Firefox, while its screen minimizes (revealing the desktop underneath), its menu remains on the top toolbar. It is as if Firefox refuses to let go of the controls. So, while you can see the other icons on the desktop - say file folders - they are unresponsive to clicks and do not open when you click them, as if Firefox is not letting you access File Manager.

Furthermore, you can still access these desktop file folders, but only by opening the finder using the bottom toolbar menu, not by clicking the file icons directly.

For what it's worth, all menus are still responsive (bottom toolbar, top toolbar, apple menu), just nothing that's on the desktop responds when Firefox is still running, despite being minimized.

Open 1 80

Youtube Comment Translation not appearing

For some reason Firefox Youtube does not have the "Translate to English" option on comments that are not in English. Here are some of the things I tried to fix with no a… (read more)

For some reason Firefox Youtube does not have the "Translate to English" option on comments that are not in English.

Here are some of the things I tried to fix with no avail. 1. Using private window youtube. 2. Turning off Ublock and Enhancer for Youtube plugin. 3. Changing my Display Language and Location in youtube. 4. Using a brand new account with no plugins.

The title of the video seems to be translated in English but I do not have the option to translate comments into English. (I was watching a video by a korean youtuber)

When I use edge browser it seems to work just fine. Any help?

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Proton Pass doesn't popup reliablely

I use Proton Pass and sometimes it pops up and sometimes not. Extension is installed. But Firefox pops up to manage password while it is not activated. See image. What c… (read more)

I use Proton Pass and sometimes it pops up and sometimes not. Extension is installed. But Firefox pops up to manage password while it is not activated. See image. What can I do to have reliable Proton Pass. Thanks

Open 1 40

Get rid of Firefox logo and waste of space on Firefox Home Page

Some Firefox update recently put that huge banner of wasted space with a Firefox logo on the top of my Home Page. Before we could go into config and take it away, but no … (read more)

Some Firefox update recently put that huge banner of wasted space with a Firefox logo on the top of my Home Page. Before we could go into config and take it away, but no more. This giant banner is invisible, but pushes all my tiles linking to saved pages well below the window of my laptop. Weird choice, and apparently, everyone hates it. Please good people of Mozilla, rethink this nonsense. This is a FEEDBACK, from a long longtime user and admirer of Mozilla, and a yearly donator. Have pity.

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