Firefox Support Forum

After using my laptop to view tv as usual all was fine until ealy evening when I could no long sign in to ITV hub. My email address & password are saved as usual but message said they are not correct. I tried 'forgot password' and changed it, still no good. Tried to create new account but still no use. I have no idea what has happened or what to do to restore it (Im an oldie). Everything else on the laptop seems to be ok, BBC, Ch 4 etc. Can anyone help please?

I cannot find anywhere on ITV site to get 'chat' or telephone help

Sign in Please check your email and password then try again Email Password

Is there a problem with the DuckDuckGo add on? No matter what I try to add it to firefox I get a message telling me it cant be installed as the file is corrupt. This appears to be on every DuckDuck add on? How is it sorted?

How do I sync bookmarks between computers and mobile devices so that there are no duplicates saved in bookmarks? I have 2 computers and at least 3 mobile devices in regular use, all with Firefox as the default browser. I have been using Firefox for over a decade and I have literally thousands of bookmarks saved. Whenever I go into the bookmarks menu to find a saved bookmark, I am confronted with multiple folders with the same names and the same bookmarks saved in each folder. Is there a Master record of bookmarks saved in the cloud that I can use as a default for each device or am I stuck with all of the duplicates and hours of comparing and deleting in order to make it all make sense?

When attempting to connect to https://FIDELITY.COM it continues at "performing a TLS handshake to CFA fidelity.com , but won't connect .

Never had this issue. All my other bookmarks work fine.

Fidelity tech support could not identify a problem on their end. Have had clients experience same problem.

Suggested I try Microsoft Edge browser , which works.

Would prefer to connect with Firefox.

Any help is appreciated.

For quite some time now I've had keyword.enabled set to false in my about:config because I don't like having the address bar try to autocomplete or turn things into search, when I do a ctrl-l.

I do like that I am still able to use ctrl-k to do a search when I need to. This would place a ? at the start of the field and whatever I type gets sent to search.

In a recent upgrade, ctrl-k still places the ? at the start of the address bar but doesn't send things to search. Instead, it now behaves as if I did a ctrl-l and typed in a bad URL.

I'm on Firefox 80 (on Fedora 32) but I can't be exactly sure which upgrade brought this change in behavior.

Is there a way to get the old behavior back? ctrl-l to enter a URL, ctrl-k to search.

once i clear my data on the browser and restart the browser there is a cookie "fakedomain.com", i don't no weather this cookie is it safe or not can you confirm that and i attached the image of that cookie

In the new firefox update, using the pinch gesture on a trackpad zooms in the page without actually changing the zoom percentage of the page. Is there any way to get the old behavior back, where pages would have their zoom percentage change?

I want to change text encoding so it defaults to Unicode. If I use the [alt] key then the View tab I can change it from Western but it reverts back after closing the page. Sometimes that does not work because the Text Encoding option in the View tab is greyed out. The About Firefox window says I am up to date with 83.0 (64bit).

I recently changed from Ubuntu Gnome to KDE Plasma. Now, when I'm running Firefox (v83) and click "Save as" to save a file from a web page, Firefox gives me a file list with directories mixed in alphabetically, rather than at the top. This is new behavior to me; I don't know if it's new with v83 (I was previously running v82), or if it's a KDE implementation issue.

Either way, I HATE having to scroll down through page after page of files and folders to find my destination folder. Since the dialog box also incorporates full-row select, I can't even click in the file list and type the first letter of my destination folder.

Please tell me there is a way to change this behavior and have Firefox's "Save as" dialog sort the files with directories at the top!

Thanks.

I have switched from Windows 10 to Ubuntu 20.04.1 and am having trouble creating website shortcuts now. With Windows I used the following method

• [Support - Create a desktop shortcut to a website]

From my research it looks this is supposed to work with Ubuntu as well? It is not working for me, is this possible?

Is there any way to revert from the pinch zoom back to the full screen zoom? I know that you can do the css full screen zoom via ctrl + pinch, but it seems much more laggy and slow than in older versions of Firefox. Is there some about:config option I can use to revert it? Or is it just baked in now.

Hi!

Since today, when I was doing the "pinch to zoom" gesture on my touchpad, the browser behaved the same as if i did Ctrl + "+". Now it just zooms on the area around the cursor. Any help?

Please see the referenced pictures Thanks.

Hi,

after an update Firefox doesn't list Fonts I used to use on all websites.

Firefox: 83.0 MacOs 10.13.6

Usually the fonts are installed under /Users/myUser/Library/Fonts and FF respected those and I was able to choose them from the drop down list. I already tried to install the fonts system-wide (/Library/Fonts) but still no luck, which is unfortunate, because I am dyslexic and those fonts actually make a huge difference for me. FontBook lists them perfectly.

Regards, Michael

Edit: Fresh profile saved the day. Do not know how to delete the question, though.

While trying to fix Firefox's massive memory leaks, I went to Help/Troubleshooting/Add-Ons and found these, which are NOT in the usual Manage Add-ons page:

Amazon.com extension Bing extension

ClearURLs extension <-- Oops! I actually installed this, to try to trim URLs of all the tracking crap when I paste one into a Facebook comment.

DuckDuckGo extension eBay extension Wikipedia (en) extension

All of the other extensions listed are ones I installed and wish to keep. EVERY time I install Firefox, I go to the One-Click Search Engines list and remove all but Google.

I don't know how these wormed their way in, but they don't seem to add any functionality for me.

I go to a website and need to upload a file. I click the upload file button on the web page and the pop up will not appear. I've done every option imaginable for Pop-ups to no avail.

What security setting am I missing?

It works in chrome which I prefer not to use but I suppose I'll make the switch if I have to.

Regards,

i am not able to open the website dramacool.so, till now it was opening and was working well but suddenly it's not getting open and its showing the page of secure connection failed. can you please fix this problem.

I've used FF for years. I recently tried Chrome and imported to Chrome from FF all my FF bookmarks and data. While using Chrome I've added book marks and more. I want to import back to FF from Chrome bookmarks that were added into Chrome. Is FF's import tool smart enough to filter out from the import all the copies that already exist in FF? Or what is the best method for importing everything?