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hotmail images

Images in some hotmail emails do not show. A blank space or a large space with a tiny icon (I don't know what it is) in the upper left hand corner is where an image shou… (read more)

Images in some hotmail emails do not show. A blank space or a large space with a tiny icon (I don't know what it is) in the upper left hand corner is where an image should be. A right click in that space will allow the image to be opened in another tab.

I am using a laptop with Windows 7. I know support for that is ending soon.

Using another browser solves the problem, but I don't want to do that.

Asked by oberonmom 1 month ago

Last reply by zeroknight 4 weeks ago

loading pages

When I want to access a particular page the page appears and then immediately disappears. In another instance I can get to a site but some of the links won't work. When… (read more)

When I want to access a particular page the page appears and then immediately disappears. In another instance I can get to a site but some of the links won't work. When I try and use the link the page appears and then quickly an error 500 Message appears. These problems don't exist If I switch to ms edge. This of course is a pain to have to switch prowsers to reach these pages particular with the site that I can enter but can't use some of the links. Would really appreciate your help

Asked by jansey 3 weeks ago

Last reply by cor-el 3 weeks ago

disableFirefoxUpdates - how to change it?

hi there, there is disableFirefoxUpdates can I enable this function? can I cancel an "organization" intruding? I'm not in organization, it's my home private computer. … (read more)

hi there,

there is disableFirefoxUpdates

can I enable this function? can I cancel an "organization" intruding? I'm not in organization, it's my home private computer.

thank you

Asked by Stan 3 weeks ago

Last reply by cor-el 3 weeks ago

Google sign in popups

There a number of web sites (eg Trustpilot, Moneysupermarket) where an irritating 'Use your Google account to sign in' popup appears on the login page. Is there any way … (read more)

There a number of web sites (eg Trustpilot, Moneysupermarket) where an irritating 'Use your Google account to sign in' popup appears on the login page. Is there any way I can stop this appearing?

Asked by R WIlliams 3 weeks ago

Last reply by Agent virtuel 3 weeks ago

Cannot access banking website

Reply to zeroknight. Disabling the extensions did the trick. I only have five extensions so I'll just go through them one at a time until I find the culprit. Thanks v… (read more)

Reply to zeroknight. Disabling the extensions did the trick. I only have five extensions so I'll just go through them one at a time until I find the culprit.

Thanks very much for your help.

Asked by MrKite 1 month ago

Last reply by James 1 month ago

Cannot access web site

Since the last Firefox update I cannot access my banking web site. I access this site almost daily. It is Regions Online Banking. It will not accept my username either… (read more)

Since the last Firefox update I cannot access my banking web site. I access this site almost daily. It is Regions Online Banking. It will not accept my username either by copy and paste or by typing it in. By not accepting it I mean the login space remains blank. I disconnected from my VPN, no change. I was able to access the site normally using MS Edge.

I am running Windows 11, 64-bit.

Any help would be appreciated.

Asked by MrKite 1 month ago

Last reply by zeroknight 1 month ago

"Inspect" settings don't change to English

I have now changed the language of my Firefox Browser to English. And indeed the main menu is now in English. But when I click with the right mouse button on an empty spa… (read more)

I have now changed the language of my Firefox Browser to English. And indeed the main menu is now in English. But when I click with the right mouse button on an empty space and then choose "Inspect" to access the expert settings these settings are still in the previous language and haven't changed to English. What can I do?

Asked by Patrick Casiano Santiago 1 month ago

Last reply by zeroknight 1 month ago

Sync Problem

I was using firefox for a while and i have to format my pc because of a problem and when i download it again i sync it something came back but not all of them my password… (read more)

I was using firefox for a while and i have to format my pc because of a problem and when i download it again i sync it something came back but not all of them my passwords mostly came back and all my extensitions also back but i have a lot of container and none of them came back and i sent a mail for you but it was Turkish and i get back replied and support guy said we are only taking message as a English and he said i translated your message and be sure you sync the right account and if is it the right account you can also. If you have another device that does have the data, then you can create a backup and manually restore it following the instructions in this article: that what he said but i dont have and ex data and i want to figure it out is it possible to take my cointainers exactly same because the most important reason of using firefox for me was containers.Have a good day.

Asked by yasarefesaka 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

Embed map does not appear anymore, after last update.

Dear Support Team, Embed map does not appear anymore, after last update of Firefox browser: http://www.ship.gr/map.html It appears normally in all other browsers. Than… (read more)

Dear Support Team,

Embed map does not appear anymore, after last update of Firefox browser: http://www.ship.gr/map.html

It appears normally in all other browsers. Thank you and best regards Antony ship@ship.gr

Asked by Antony Kapsorrachis 1 month ago

Last reply by cor-el 1 month ago

Firefox upgrade deleted bookmarks

After downloading latest version of Firefox my bookmarks where deleted, so I restored my laptop back to an earlier date and now just Dismiss it when it says an update is … (read more)

After downloading latest version of Firefox my bookmarks where deleted, so I restored my laptop back to an earlier date and now just Dismiss it when it says an update is available. How will I know when this problem has been taken care of where I can update Firefox? Firefox is the only browser I have as I've did everything to block Microsoft from taking over my laptop. I'm fixing to delete my old Microsoft account to complete that procedure. I'd have to research Chrome to see if they attempt to control what I can do with my laptop like Microsoft does. My only problem with Firefox was they allowed Microsoft to do it's best to change my system to Edge, but I'm still fighting them.

Just noticed at bottom of this page under Troubleshooting information,

 "securitySoftware": {
   "registeredAntiVirus": "Microsoft Defender Antivirus"

Now I see I still have connections to Microsoft. Thank you Mozilla for showing me this. I've got to change my security for this. Hope Firefox has it's on.

Asked by grt_49 3 weeks ago

Last reply by cor-el 3 weeks ago

spell check does not work

If I am on Google Chrome and I type in a twitter post, words that are spelt incorectly are underlind in red... however FireFox does not do this, so I end up posting with … (read more)

If I am on Google Chrome and I type in a twitter post, words that are spelt incorectly are underlind in red... however FireFox does not do this, so I end up posting with many spelling mistackes. How to make it check spelling? If it cannot, I uninstall and go back to Chrome.

Asked by smith_it2000 1 month ago

Last reply by zeroknight 4 weeks ago

Firefox and Fidelity Investments

I am having an issue with Fidelity using Firefox. When I open their "Trade" drop down window, it is not functional. Also, when I click the "Replace" button on the open … (read more)

I am having an issue with Fidelity using Firefox. When I open their "Trade" drop down window, it is not functional. Also, when I click the "Replace" button on the open orders page, I get an Error message saying to try later.

I used Edge for these activities and all worked well. I talked to tech support at Fidelity and he said to contact Firefox.

Has anybody else had issues with Fidelity.com?

Thanks, Kenney G.

Asked by kenneygri 1 month ago

Last reply by cor-el 1 month ago