Firefox Support Forum

Hello, Firefox keeps signing me out of Google websites like google.com and youtube.com when I close out the browser. I recently switched from Google Chrome and was wondering if this was a Google issue or if it was Firefox. It only keeps me signed out of Google accounts, and keeps me signed in for every other website. I have the "Delete cookies and site data when Firefox is closed" box unchecked and it still keeps me logged out, and I have "cookied" unboxed in my Clear History settings as well. I'd like to have this issue fixed as soon as possible for school-related reasons.

Hello,

So, I tried to download a video from my YouTube Premium Account. According to the youtube webpage, that video was downloaded to my iMac. My FF 124.0.1 settings are set up to download to the Desktop. I am running Mac OS Sonoma 14.4.1

Yet the file is not there. I tried searching on the Support page for FF. Lots of articles but no real help. Tons of info about how to tweak the download but Nothing about Where that download ended up. I did give Permission in Settings for youtube.com to download to my iMac, but again, I can't find the file. In the Storage section, it shows 37.5 MB, so it should be on my iMac, right?

How is it possible for youtube.com to show that I downloaded the file but I can't find it?

I am totally at a loss. Never had anything like this happen before. Prior downloads have Always shown up on the Desktop.

Any thoughts? Thanks for your time.

John D

Yesterday, I was invited to update Firefox on my desk-top PC running Windows 10. When I did, all of my open tabs were absent from the new version. Luckily the old version was still open with my open tabs. Today, my old version opened again with the open tabs and a window that said the automatic updated didn't happen. It invited me to update again. I clicked on "More information" and it went to an error message. My question is, how do I save all of my open tabs when I update Firefox?

As you can see here, despite me setting custom colors and checking every setting i could find, i can't seem to find what will turn this white color to grey or black,

does anyone know how to fix this?

How to reach a site used in the past (whether typed URL or used saved Bookmark!) ---but now Firefox won't let me access now, please?! I have some sites for decorating my online gaming site. Your settings warn me that the site isn't ---https://. --- which I realize, and FIREFOX stops me from going to the site. How do I temporarily use a site, then restore the security? I appreciate how FIREFOX keeps us safe! TY!

Firefox keep crashing when I use certain websites (realtor.com is one that comes to mind). I use a Macbook pro. I've updated my operating system, updated Firefox, and tried to use Firefox in troubleshooting mode. Everything is up to date, and the crashes still happen in troubleshooting mode. Here's the crash code: bp-80317ed2-74bc-4df1-a867-a6a130240322. Any ideas how to fix this? Thanks a lot.

How do I add and keep the Gramerly extension in Firefox browser? I have added it many times but it often just disappears for some reason. I'm sure this happens just to piss me off, but perhaps there is a way I can get it going again. Please advise. Thank you!

When I go into Privacy & Settings, then cookies & site data, I uncheck the box for cookies & site data. It doesn't save. Next time I go in it is checked again. How do I get this setting to save? I'm using Windows 10, Firefox 124.0.2.

Until a few days ago, I could type a search into the Firefox home page and my typing would appear as expected in that 'window.' Now the typing appears in a address bar, apparently owned by google, at the top of the page and it is extremely distracting and annoying.

How can I restore the sensible and easy way to search?

I attach here a screenshot of the place where I would like to see my search

When you add a new bookmark to a folder it's added at the end of the existing list.

Is there a way to make Firefox add it at the top of the list, instead?

I found an old answer, but, sadly, the extension granting my wish is no longer.

Also, I already know about sorting, but it's not what I need, because I'm doing a lot of manual bookmarks reordering and sorting will nullify it.

Thank you :)

Windows 10 PC bookmarks have disappeared. Followed instructions to other profiles where momentarily saw bookmarks in a different profile, but couldn't find instructions on how to copy into default profile. Then bookmarks disappeared from that profile also. I do NOT want to sync to my other device; it has its own bookmarks. How can I retrieve my bookmarks other than syncing?!! Seems like a lot of other folks have the same problem.

Images in some hotmail emails do not show. A blank space or a large space with a tiny icon (I don't know what it is) in the upper left hand corner is where an image should be. A right click in that space will allow the image to be opened in another tab.

I am using a laptop with Windows 7. I know support for that is ending soon.

Using another browser solves the problem, but I don't want to do that.

I am having an issue with Fidelity using Firefox. When I open their "Trade" drop down window, it is not functional. Also, when I click the "Replace" button on the open orders page, I get an Error message saying to try later.

I used Edge for these activities and all worked well. I talked to tech support at Fidelity and he said to contact Firefox.

Has anybody else had issues with Fidelity.com?

Thanks, Kenney G.