Firefox Support Forum

When Firefox first runs, it works properly. All menus appear properly. At some point after use, a hour or so, all the menus stop appearing. The main menus, right click context menus, hamburger menu, all stop showing up. Even the pull-down menu on this website for "Which topic best describes your question" fails to appear, though I can select an answer by clicking on it and using he down arrow.

Hardware acceleration does not affect it. The problem occurs whether it is on or off. Nothing fixes it except shutting down and restarting Firefox, and that is only a temporary measure, as it inevitably happens again after some use. z

Updating graphics drivers does not fix it. It has been happening over the last three sets of Nvidia driver updates.

Sometimes the menus temporarily return, but soon go away again. They are gone far longer than their short returns.

Hi,

I have Weather Network among my regularly used bookmarks at the top of my screen, but this is the only site that causes a video crash. If I click on Weather Network, I get to the main page and usually a video will start to play as I scroll down. If I scroll past the video, it changes to PIP in the bottom right corner. Once I close Firefox, my mouse cursor freezes for a moment and then all 4 screens go blank. They try to come back on, but usually just flash and I only see a portion of what I should see for a brief moment before it goes blank again and continues this cycle. I try to use Task Manager, but I only get the Task Manager dialogue box with no text, just the window with a coloured background. If any thing does finally come up, I usually restart Windows Explorer and all of my problems go away, but most of the time I have to to a full restart of the PC. I did manage to get video of the crash on my phone.

When attempting to play some videos with Firefox browser, mainly from X (Twitter) I receive "This video can't be played." However, I can't play them with Safari either. But it will play on Safari on another computer. I don't know what is wrong. Could it be some settings on my computer? I'm not a computer ace but know some things. Thank You for any help/ advice.

Latest version of Firefox keeps making changes to hard drive when opened. Repair suggestions suggest changing settings not on my computer settings screen. No help!! very frustrating mess.

There is a very bothersome extension that affects streaming of shows on Paramount +. It keeps reinstalling itself without asking me, to I allow it. Im attaching a screenshot of the extension, including its author, etc.

Hi,

I use the latest FF for MacOS.

When I "close" Firefox by clicking the red cross in the top left corner of the window, I lose all open tabs when I start again despite having the option of restoring the previous session checked. When I "close" the whole thing (right click on FF in the Dock, Quit, and then re-open), all my tabs are back normally.

So basically every time i click this red cross, by mistake or not, I lose anything that's open.

Feels like I did not have this issue before.

Anyone has a workaround or experiences a similar issue?

Thanks!

Good Afternoon, the FOE Helper extension stopped working properly with its latest update 3.6.2.0, specifically the event assistants. I have rest Firefox and reinstalled the FOE helper extension, still broken. It was working fine until the last update. Any ideas on how to get it working completely again?

recently firefox has requested a password before i can use it i have changed the password because it kept saying wrong password and when i enter the current password it says wrong when i go to a mobile device it accepts the password

a few days ago, Firefox stopped playing sounds. Any sounds. not youtube, not on Facebook. Not even porn videos. nothing. i don't remember installing any new software and Chrome plays youtrube sounds just fine. I listen on headphones and when i unjack, i still can only hear Chrome's browser play sounds. It seems like its not my comp, its the browser itself and it's only happened recently. i have yet to uninstall the browser and re-install, but i think if i use the Mozilla backup program to save my bookmarks, it will save whatever setting is causing the problem as well and re-installing will get me nowhere. anyone have any clue? i'm sure it's something simple but i cant figure it out

My Lenovo crashed we are getting ready to reinstall Windows and we have tried all the options to find the Hidden File in Notepad recovery. Our last step is to see if it will copy the drive and makeup a backup of the C drive and still keep the files. If not then I have lost my Lenovo bookmarks.

I am on my old HP Desktop and the bookmarks are older on that one as I have used the Lenovo for the last two years.

Both the Lenovo and the HP have the Sync option on. The last time the Lenovo was Synced was Feb 24 I think it was. I thought we could sync the Lenovo to the HP but that doesn't work. We have enough copies of the data from the HP and can reinstall those if need be.

We took FF off the computer and reinstalled like it was a new machine and was looking to see if we would sync with the Lenovo, but somehow it synced with some version and pulled up the Old HP info.

Questions: 1 - Is the anyway to find the file in the CMD Notepad version when you can't get a search or look for hidden files option. 2 - Is there any way to get the accounts to sync with the Lenovo if there is even a backup? 3 - Any other help or suggestions would be helpful!

Thank you sooo much!!

Steve

Hello - Over the years I have accumulated a lot of bookmarks over about six devices. Can I delete most of these on one device and then have the others Sync with it without repopulating the list with all the addresses that I've deleted from the first one? Thanks, Ian.

My Subject pretty well says it. I'm trying to transfer by syncing my desktop Firefox with the Firefox 124 on a newly installed Kubuntu on a new laptop. I have all these functions synced ON. The recent history but not the long-term history, passwords (thank heavens), and all bookmarks got transferred, but not the open tabs/pages. I've done the desktop sync followed by the laptop sync a few times, still without the tabs' transferring. How do i get those transferred?

As stated above: freac.org and GitHub does not open via Firefox (set as default browser)... (timeouts) Access is possible via Google, after signing in to old Google account. If if "settings"/exceptions,etc. need to be made, how to??

I've compared chrome shortcuts and Firefox shortcuts and hope to improve.

If you add a shortcut like Chrome, please let me use it separately. I still use Chrome because I don't like the shortcut icon. 1. So that I can use a shortcut icon like Chrome. 2. Make the shortcut icon as big as Chrome.

I don't know if you can listen to this. Firefox developers can make a big difference when they listen to this. Users choose a browser for their own convenience with additional features

Hi, 1. I use PocketSmith accounting software and some its functions do not work since the last Firefox update. The same problem exists regardless of which computer I use. The common factor is Firefox. The problem does not occur if I use a private window in Firefox or use a Chrome browser. PocketSmith have run extensive checks and the problem does not appear to be at their end.

2. I can no longer log in to my eBay account, unless I use a private window or Chrome. I can enter my user name but am unable to progress to the password window. Again this occurs regardless of the computer I use. Both are Mac desktops.

I recently got a new computer and when I setup/transfer my email account over the history did not transfer with it. How can i get my history to do this? On my second email address I am now not receiving emails?

Recently (in the last 2 weeks or so) when I go to the Web app of my password keeper, Dashlane, I am not able to click on the drop down box "My Account" and get any response - nothing happens. I have multiple Dashlane Friends & Family accounts that I switch between frequently. I have to go back to the icon on my toolbar in order to log out. This is happening on all 3 of my computers.

The weird thing is that when I use Chrome, open the web app and click the "My Account" box on all 3 computers, Dashlane works perfectly. Is there an issue that has been created by your recent update to Firefox?

Please help. It's very frustrating.

Thank you, Cathy

I can't copy and paste from Marriott.com (the property names as per attached screenshot from Edge) and from Hilton.com (see attached screen from Edge text can be selected) but still can copy and paste using Edge, Brave, Chrome, Vivaldi...

I have tried disabling add-ons, still cant copy and paste.