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Canon UK website problem

Since your last Firefox update I have no longer been able to access the Canon UK website. www.canon.co.uk returns the website menu but within a second it greys out and be… (read more)

Since your last Firefox update I have no longer been able to access the Canon UK website. www.canon.co.uk returns the website menu but within a second it greys out and becomes unusable. The same happens when I try to access any other Canon UK address. I'm running Win 10 on my PC and Win 11 on my Laptop. Both display the same problem. If I try to access the same sites via MS Edge I have no problems nor do I have problems accessing other sites on Firefox. I like using Firefox but do not wish to have two browsers open at the same time. Maybe I should change to Edge.....? Please help - Laurie Wright

Asked by Laurie 5 months ago

Last reply by ThePillenwerfer 5 months ago

Missing "Fill in the Blank" area for email address

When trying to sign into a sweepstakes like HGTV Sweepstakes, the website will not show the "Fill-in the Blank" area to insert my email address. This happens in all the s… (read more)

When trying to sign into a sweepstakes like HGTV Sweepstakes, the website will not show the "Fill-in the Blank" area to insert my email address. This happens in all the sweepstakes that I try to enter. If I use Microsoft Edge, the Fill-In Blank is there, but not when I use Firefox. It will work on my laptop in Firefox, but not on my desktop.

Asked by jmconnolly 5 months ago

Last reply by cor-el 5 months ago

Nutshell Marketing images not working in Firefox only

I use a CRM program called Nutshell for email marketing. For the past 2 years, it has worked perfectly in Firefox. As of 2 days ago, images no longer show up in the marke… (read more)

I use a CRM program called Nutshell for email marketing. For the past 2 years, it has worked perfectly in Firefox. As of 2 days ago, images no longer show up in the marketing emails. The same thing is happening in Firefox on both my Windows machine and my Mac. Nutshell told me to uninstall and reinstall Firefox, but that didn't help. If I use the "Refresh Firefox" command, the images show up but only briefly, then they're gone again.

I can use Chrome instead of Firefox and everything works, but I would prefer not to. Any suggestions?

Asked by tonya8 5 months ago

Last reply by cor-el 5 months ago

The website https://www.thehindu.com/myaccount/ does not open up in Firefox.

The website https://www.thehindu.com/myaccount/ does not open up in Firefox (129.0.1). But it duly opens up in Edge. I cleared the cache in Firefox and tried number of ti… (read more)

The website https://www.thehindu.com/myaccount/ does not open up in Firefox (129.0.1). But it duly opens up in Edge. I cleared the cache in Firefox and tried number of times. But the page expected to open a login page, so I even added pop-up exception for the web site. But it still does not open in Firefox. Opening the site in Edge was a cakewalk without clearing cache or adding a pop-up exception.

Asked by prasunkr 5 months ago

Last reply by TyDraniu 5 months ago

Youtube won't stay logged in

Every time I close Firefox and go on Youtube, I have to log in to my google account again just to watch something. It stays logged in while Firefox is open, but as soon a… (read more)

Every time I close Firefox and go on Youtube, I have to log in to my google account again just to watch something. It stays logged in while Firefox is open, but as soon as it closes it logs me out.

Asked by calsium!! 5 months ago

Last reply by cor-el 5 months ago

Not so good anymore?

Been with Firefox for around 17 years now and always thought that it was great. But now seeming to be having a lot of new problems. Hulu...impossible; and "they" even s… (read more)

Been with Firefox for around 17 years now and always thought that it was great. But now seeming to be having a lot of new problems. Hulu...impossible; and "they" even say that "Firefox" likely to blame. Skype...now really messed up; but still working fine with Edge, etc. So Mozi just got too big for yer britches and don't care about your old customers anymore...and just like so many other companies nowadays...Starbucks, ETC! The way its going, then soon probably Sayonara Firefox...RIP.

Asked by George Mari 5 months ago

Last reply by TechHorse 5 months ago

Some Sites are lagging

i have been working for several days on the same website that I'm now, and it starts lagging and turning the screen to black until I close the browser completely idk why … (read more)

i have been working for several days on the same website that I'm now, and it starts lagging and turning the screen to black until I close the browser completely idk why is this happening while it works on other browsers perfectly. please fix this

Asked by Aseel x 5 months ago

Last reply by jonzn4SUSE 5 months ago

I have error message platform version 129.0 is not compatable with mini Version 128.0.3 what does this mean. I have downloaded another one but doesnt have my settings etc. What is the issue please?

Topic as above. can't access the browser with all my settings - some will need reverification codes if I can't access - any advice please thanks Rob error message pl… (read more)

Topic as above.

can't access the browser with all my settings - some will need reverification codes if I can't access - any advice please thanks Rob

error message platform version 129.0 is not compatable with mini Version 128.0.3 what does this mean? Thanks

Asked by Maddy 5 months ago

Last reply by TyDraniu 5 months ago

Firefox Crashes

Since the past 2 days whenever I try to upload a document on any website my FireFox crashes and stops responding. Upon Further investigation it turns out this is only hap… (read more)

Since the past 2 days whenever I try to upload a document on any website my FireFox crashes and stops responding. Upon Further investigation it turns out this is only happening on the Downloads folder. I havent changed anything in my computer. No new software, No windows updates. It just randomly stopped working last night .

Asked by Pranit Sehgal 5 months ago

Last reply by Paul 5 months ago

KP.org site problems

I can log into KP.org ok. Often while clicking on an option the screen goes mostly blank. click refresh and I only get a flash of the Kaiser screen. If I use Chrome the … (read more)

I can log into KP.org ok. Often while clicking on an option the screen goes mostly blank. click refresh and I only get a flash of the Kaiser screen. If I use Chrome the site works as normal. Please see what you can do, Chrome is not my favorite

 Jerry Hirst

Asked by Jerry Hirst 6 months ago

Last reply by cor-el 6 months ago

Google problems

For the past week, anything Google just refuses to load unless I clear my cache every few minutes. I open a new tab and type in a search and the tab does nothing. I try t… (read more)

For the past week, anything Google just refuses to load unless I clear my cache every few minutes. I open a new tab and type in a search and the tab does nothing. I try to open my gmail and the page won't load. And navigating the settings tab every few minutes is getting really annoying.

Asked by Ezekiel H 5 months ago

Last reply by jonzn4SUSE 5 months ago

Copying text on some websites some lines get lost

This data some of the lines with underscore gets lost if I try to copy them in Firefox but works in Chrome https://app.arkivdigital.se/register-collections/register-posts… (read more)

This data some of the lines with underscore gets lost if I try to copy them in Firefox but works in Chrome https://app.arkivdigital.se/register-collections/register-posts/r12.p122825682?query=Ulrika%20Eleonora%20%20%201754-11-29%20%C3%84lghult&register_collection=12

FörnamnUlrika Eleonora EfternamnFalström Titel/YrkeFriherrinnan Dödsdatum1754-11-29 DödsförsamlingÄlghult DödslänKronoberg Ålder60 år Könf Källor Källa: Älghult C:2 (1717-1760) Bild 216 / Sida 423 Genväg r12.p122825682

Skapad av Kronobergs Genealogiska Förening

Asked by Per Olof Johansson 5 months ago

Last reply by cor-el 5 months ago

Web page not loading completely

The mail.com login page does not function. It loads but all the tabs on the drop-down log-in menu are dead. At the same a long list of text tabs appears on the left side … (read more)

The mail.com login page does not function. It loads but all the tabs on the drop-down log-in menu are dead. At the same a long list of text tabs appears on the left side (superimposed over page in light blue print). These text tabs function, but there is no login option among them.

I have tried refreshing and opening a new tab, nothing works.

The page works fine on Bing.

The failure began in late July.

Asked by m1bender 5 months ago

Last reply by cor-el 5 months ago

Menu Layout Misalignment and Image Loading Issues in Mozilla Firefox

On my food menu website (https://cavamenuprice.com/cava-menu-waldorf-md/), I’m encountering an issue in Mozilla Firefox where the menu layout appears misaligned and some … (read more)

On my food menu website (https://cavamenuprice.com/cava-menu-waldorf-md/), I’m encountering an issue in Mozilla Firefox where the menu layout appears misaligned and some images are not loading correctly. The problem does not occur in other browsers. Has anyone faced similar issues, and what are the best practices for ensuring compatibility and consistent appearance across all browsers?

Asked by Aura Lee 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago