Firefox Support Forum

Hello, I am changing computers. I used Mozilla Firefox on the old computer and now on the new one. It's the same version; I checked. I exported the bookmarks from the old computer as HTML (that was the only option) but when I try to import them to the new computer and the same version of Firefox, they will not import.

Help?! Thank you so much! Julie

A few days ago, my Windows laptop was attacked by Trojan virus. Windows Defender totally disabled the laptop, and I could not even press a key. I had hard disk destroyed and the laptop, too. Because I intended to buy a Mac in a few months anyway. I attempted FF download twice, no luck. I think the M1 chip may not be silicon chip that FF supports.

Do you know a way to get my BOOKMARKS so I can export to Safari? Does FF keep them?

I have a backup of all my documents and I included bookmarks in that, on a removable hard drive USB3.0 The MAC doesn't have a slot for 3.0. Will require having to buy something from Apple to accommodate it.

Hate to do that if it's a fool's errand. I appreciate your advice. Senior citizen in over her head.

I am not too good with the computer and have just starting using Firefox. I will do my best to describe my question so please bar with me. I have 2 rows of websites that I frequent...actually only using the first row and 5 spaces in the second row. When I go to a different website Firefox is automatically adding that website to one of the boxes in the second row which I do not want. How do I stop this? Question 2...using Ebay as an example...if I keep searching on Ebay and have looked at lets say 5 different pages how do I go back to the home screen without having to hit the back button 6 times? Thanks for the help. Chuck

Took me a long time to nail this issue down. Recently (past 1-2 years?), Firefox has started suggesting the base website when you have bookmarks that include the base domain - and it's really bothersome from a UX perspective. E.g. if i have "adobe.com/express" or any other adobe bookmarks, the FIRST autocompleted url Firefox gives me is "adobe.com" which I DO NOT have as a bookmark. In my Firefox settings I also have Shortcuts and other search suggestions disabled.

Why is Firefox doing this?

Hello, I upgraded my windows 8.1 system with firefox on it to windows 10. The windows 10 upgrade saved my windows 8.1 files. I installed firefox on windows 10. I deleted the files created by the install in the folder 'profiles'. When I copy my old firefox profile contents into that firefox profile folder, firefox does not pickup my bookmarks and extensions as I had hoped. Is it possible to get firefox to recognize my old profile contents? Thanks, Doug

Hello Firefox Community,

I've been a long-time fan of Firefox's bookmarks management system, but over the past year, I've encountered a persistent issue that's affecting my productivity. I regularly use the bookmark bar and organize my bookmarks into folders. However, any changes I make don't seem to stick and get reset after a period of time. This is especially frustrating as I heavily rely on bookmarks to keep my browsing organized. Problem Details

Here's what typically happens:

1. I add a bookmark to a specific folder or position, either in the general list of bookmarks or on the bookmark toolbar.
2. Sometime later, that bookmark leaves its designated position and moves to the bottom of the unsorted list of bookmarks.

Devices and Operating Systems

• MacBook M1 2020 running macOS Monterey
• Dell Alienware 17 r5 running Windows 10

Both devices have the latest version of Firefox installed, and I use Firefox Sync to keep my bookmarks and settings consistent across these devices. Suspicion

I suspect that this issue occurs when I make a change to bookmarks on one computer and then open Firefox on the other computer. The bookmarks seem to reset, possibly due to some issue with Firefox Sync.

Looking forward to hearing your thoughts and possible solutions!

Kind regards,

So this started recently and I'm not sure if I did something to toggle this by accident or not, but recently when I've started dragging the web address into my favorites bar to add to my favorites, the favorites bar won't save the page's title, and instead will only save the web address itself. I'm not sure if I'm explaining very well, but I'm including a screen shot of what I mean; if I click on the star and add to favorites, then the web page's title will show up, but not if I just drag the address in. I find this personally frustrating, and I was wondering if I had accidentally toggled something? You can see the difference between the two in the screencaps I've posted.

Running Firefox 89.0, Win10. I usually bookmark all tabs in a window to a named folder under Bookmarks Menu, for example Folder1, Folder2, Folder3, etc. Recently, the dialog was stuck to a previous folder, lets say Folder2, as the default, instead of the normal default of "Bookmarks Menu". If I bookmark Folder4, it will want to put it under Folder2 as a subfolder, unless I manually change it to Bookmarks Menu, but the next time the default will go back to Folder2. After trying to manually set the default back to Bookmarks Menu, without success, I tried renaming Folder2, thinking the default will go back to Bookmarks Menu. This didn't work, Firefox chose the new Folder2 name automatically. So next I opened all the tabs in Folder2, deleted the Folder2 in the bookmarks manager, thinking that if Firefox couldn't find Folder2, it would fallback to the old default of Bookmarks Menu. Now when I try to bookmark anything, the save dialog is blank and the only thing I can click is the cancel button. How do I fix this? I have hundreds of tabs open, since the session manager I used to use is no longer supported, I was in the process of saving windows into bookmark folders. I'm worried that restarting Firefox will lose some of recent changes to my open windows/tabs state since the last time Firefox "autosaved?" my session

Thanks

Why on my new Windows 11 laptop I can only see 42 bookmarks and they are not alphabetized whereas on my Windows 10 desktop I stopped at 100 and I was only up to the G's and they are alphabetized? Is there any way to fix this?

Hello, I have a problem, where many bookmarks from my old device are synchronized to my current Firefox browsers (on PCs) even when old device is removed months ago. What worse, when sync is performed, it duplicates tabs, now in "Bookmarks menu" I have albost 2000 bookmarks what are duplicates od ~20/30 ofer month. If Firefox do sync now on 2nd PC, I will get again 2000 and plus something bookmarks. Deleting it gives nothing. It comes back again and again. Normal Bookmarks tabalso gets old tabs and duplicates.

Hi all; once again and seemingly too often, a Win 10 BSOD and Firefox was reset and where are my bookmarks ? Normally I had them on the LHS of the page but this is getting too much as I cannot find them anymore. Can someone give me a nudge to where I can find them ? rJ

My bookmarks are in the list, but URLs which are not bookmarked are also in the list. (I say some of the entries are not bookmarks because there is no blue star if I double click on them.)

I recently turned on an old computer that I hadn't used in a while which had Firefox on it and was still logged in to my Mozilla account (but it was locked out of the account and needed me to manually log in again to access all the features). Before I did so I wanted to clear the old bookmarks on my old computer's Firefox so these wouldn't get added to my Mozilla account when I synchronized it, so I deleted them thinking only the bookmarks on my old computer's old Firefox would be deleted. But when I went on my laptop's Firefox to synchronize and make sure my Mozilla account was up to date all of my bookmarks were gone on this device as well, and now I can't seem to get them back - is there any way to retrieve these just deleted bookmarks? They took years to add, from many websites that I don't know the names of, and upon which I completely relied on the bookmarks to use.

Hi,

So, like a proper idiot I forgot to export my bookmarks!!!

I no longer have access to the computer, but I did remove the hard drive.

I was wondering if there is a way for me to copy any files, or folders from the original hard drive which I have connected via a usb dock, into the new computer?

Many thanks,

Firefox just updated. Now my Bookmarks Toolbar Menu is decimated and replaced by "Most Visited". How do I get back all the bookmarks I have saved over many years. I want them even though I don't visit them often.

Dear Firefox Support,

I am writing to report an issue that I encountered while attempting to recover my bookmarks in Firefox. After reinstalling Windows, I installed Firefox on my new system and attempted to retrieve my saved pages. While browsing through the settings, I discovered a backup recovery button in the bookmarks section and assumed it would restore my previous session in Firefox. Unfortunately, this action deleted all my saved bookmarks and set them to the default settings.

I am extremely disappointed and upset about losing all of my bookmarks, and I am hoping that you can assist me in recovering them. Additionally, I have been unable to locate any method of restoring my saved pages, and I would appreciate your advice on this matter as well.

Please let me know if there is anything that I can do to retrieve my lost bookmarks and recover my saved pages. Thank you in advance for your assistance.

Sincerely,

Pavlo

When I'm on a webpage and drag the URL onto the Bookmark Toolbar it's showing up as an URL instead of the page name like it used to.

For example: If I was on this page: https://www.espn.com/nfl/story/_/id/35895322/sources-cowboys-trade-texans-wr-brandin-cooks

Before the last update if I dragged that URL to the Bookmark Toolbar it would say: "Cowboys trade for Texans WR Brandin Cooks"

After the update it just shows the URL.

This makes it VERY hard to remember what each bookmark is.

Can anyone help me to bring this back to using the page name instead of the URL on this Toolbar?