Firefox Support Forum

Fix Firefox 100.0.2 (64-bit) browser. I am using Windows 10 Pro 64-bit

Version 21H2 OS Build: 19044.1706 Experience: Windows Feature Experience Pack 120-2212.4170.0

Let me give you a scenario.

I cleared my cookies.

Go to https://www.amazon.com. From the drop-down at the top of the page (it now shows All) select a product area. I selected "electronics". I now type in "batteries" in the search field. The screen goes black. The tab is now unresponsive.

Another example. Go to https://www.amazon.com. From the drop-down at the top of the page (it now shows All) select a product area. I selected "Kindle Store". Now I selected any book (I typed in "Killing th" and the drop-down showed "killing the illers bill oreilly. A small book shows up in the middle of the screen (which is now grayed out). I can select "orders" and the orders are shown but they are skewed in an abnormal fashion (i.e. not displayed as they were on the previous version of Firefox). I hit the back arrow and click on the small icon of the book displayed and I am on the page for that book. However scrolling down shows that the page is displayed in an abnormal fashion and I can no longer click on "orders" (nothing happens when I click on this drop-down.

I cannot order anything and I need to hit the back arrow to return to the previous page in order to log off of Amazon.com.

I use Firefox by choice. However my least two browsers in the world (Chrome and Edge) both sill work on Amazon.

I REALLY REALLY do not want to use those browsers for ordering on Amazon. Please fix Firefox. I like it more, believe it's more secure and I really prefer that browser. Please help me by fixing your browser.

One more thing: I just updated Firefox today. It worked fine yesterday..

David Sorensen dmerle@earthlink.net

it happens after upgarde to v.100 every click in the link in thunderbird starts only new empty FF window instead of the link content in a new tab This is not on the thunderbird side, as when I set Chromium as default browser the link is opened correctly.

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Hi, I need to update my credit card details for my monthly donation to Mozilla but I cn't find out how to do it. I can't find a way from my Firefox user account to do it. Clicking on the only link I can find to Donate just throws a 403 error. Clicking on a link to help for Mozilla Donate does the same thing. Please email me advise how I can do this. Thanks, Andrew

I was just updated to version 100 and now the background in the sites I visit, ebay for example, are totally black where they used to be white. I've set my firefox theme to "light" as recommended in another thread, restarted my computer, but to no avail. I now have a light background/black letter tab bar but every site is black where it used to be white. Thanks for a simple answer, I'm not highly technically skilled.

Ver 100.0 Settings:Startup:Open previous windows and tabs is UNCHECKED. But every time I open Firefox, it opens the last site I had open before I closed it.

This worked before ver 100 and suddenly has stopped working with ver 100.

I even rebooted the computer (Win 10, 64-bit) and same behavior continues.

Since the Firefox 100 update, I have had issues with Firefox connecting to Google and its subdomains. When the browser is first started, all google domains work fine. After a few minutes though, a dialog at the top of G-mail (multiple accounts) appears stating it wants to re-connect, and will try and reconnect indefinitely with no success until the browser is closed and reopened. Also, calendar will stop working, and attempting to connect to any other google service (search, keep, drive, etc.) results in no DNS resolve, with sometimes the search bar URL changing to "about:blank." I have tried resetting the browser and re-installation (both at a user and administrative permission level) with no avail. Is this a known problem, or is it suspected there is another culprit here? It is worth noting that this is my company laptop, and that my coworker has also recently began running into this issue.

Thanks!

Before I took my computer to a repair facility and had to reinstall Firefox, my recent activity bar had all the websites I use and wanted quick access to along one lovely line. Now I have a bunch of "suggested" crap Firefox must be getting paid for along my recent activity bar. I've never visited these pages and selecting the menu trying to dismiss them doesn't work. How do I eliminate the sponsored sites and get what I want along the recent activity bar?

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So I wanted to join Rally, but I am concerned about granting access to my passwords and logins to the Rally clients. If I create a new profile and sign in with my only Firefox account will Rally clients have access to my passwords and logins from other profiles?

Thx.

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Returning briefly to Chrome, the player immediately tracked my progress again, so the issue is definitely related to Firefox somehow.

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The new-ish print dialog every so often infuriates me. Today I needed to print a web page in landscape mode. But there was no landcape mode on offer. My printer definitely capable of printing in landscape

When I connect to my home router via HTTPS I get a popup with the message “Invalid Encryption Key”. I tried using other installations of Firefox and I don't get this pop up. I then made a new Firefox profile on the same computer and did not get the popup. So it seemed like a Firefox "refresh" would be in order. But after the refresh the problem persists.

So how do I resolve this issue?

Firefox is the latest version running on a Mac.

In my Bookmarks Toolbar I have created a Folder, 'News' and placed it at extreme left, next to the 'Show Your Bookmarks'. By clicking on the 'News' Folder I can see and select any of my favorite Web news sites. Very handy. Today, however, when I clicked on the News folder my 73-year-old hand accidentally dragged the News folder on top of the 'Show Your Bookmarks' icon and the News folder disappeared !! I can't figure out where it went !! Help !!