Firefox Community Forum

Hi,

Ever since installing the latest Firefox update I can no longer access Microsoft Outlook - email. When I try I get the following in the search bar https://outlook.live.com/mail/0/. Then nothing

I can access my Onedrive account, no problem, but when I try to get to the email part I get the same search bar response. Then nothing.

Using MS Edge, no problem - all works fine.

I have cleared all temp i/net files, cookies etc

Any (simple!) ideas gratefully received

Thanks -

Jim

Hi

I noticed some strange entries in the Windows Registry yesterday and am a bit wary what they are and where they came from. There all connected to firefox and it seems like an extension of some sort. I only have 3 extensions installed - NoScript, uBlock Origin and Firefox Multi-Account Containers.

I attached an image of what I've found. The entries all repeat but with different values for "installtabopened".

I don't recall installing anything new recently and apart from the Multi-Account Containers extension.

I'm quite paranoid and so scan and check often using different virus / malware tools. Always the worry I missed something though.

Any thoughts on this?

Thanks for the help beforehand.

I am using Firefox Nightly 122.0a1 on Windows 11 and my sound stopped working a few days ago. I already reset Firefox to the default settings and reinstalled it. I checked the Windows Volume Mixer, but Firefox was missing from it. I hope someone can help me Thanks

Hey,

I've been having an odd issue with Firefox where tabs where I attempt to access youtube.com will immediately crash. This issue first arose when I attempted to log in to Youtube, and had never occurred before. When I did that login, the tab crashed, and I have been unable to access the website since (100% crash rate).

Basic details: The website does not visually load at all. However, the URL bar icons for the website do briefly appear prior to tab crash. (Autoplay button, etc). The crash is never reported in about:crashes.

I've tried the following tests, unsuccessfully: - Logging out of all Google accounts separately - Disabling all extensions - Transferring all of my data to a new computer - Reinstalling Firefox - Rebooting Firefox in troubleshooting mode

This problem does not occur on my Windows machine but occurred on my previous intel-based Mac and now on my current Apple Silicon Mac.

The only success I have had is in creating an entirely new Firefox profile. However, I would prefer to fix the issue, as I assume that porting all my settings to the new profile would... also probably bring the bug along.

Thanks for reading & any advice is appreciated.

For the last couple of weeks, whenever I access the finance.yahoo.com/ website, my computer slows to a crawl. I run Activity Monitor to show me FF memory usage has surged to 6.5 GB! I cannot just 'quit' FF, have to force quit to regain the memory. No problems with any other website. I am running Mac OS 12.7, 8GB RAM, FF 102.0.1

Any help/suggestions appreciated.

Regards, Peter Donlevy

Hi, I am seeing issues with autoscrolling in 119.0. In Rundeck for example you can "follow" the output of playbooks that are running so you can dynamically see the log as it is written. The autoscrolling in this field has stopped working. When manually scrolling in the field, more messages appear but the autoscrolling is no longer functional. I have also seen it on other places, though I don't have remember good examples to add, so I don't believe it is Rundeck causing the issue--we also haven't updated rundeck recently in our environment, so it shouldn't have changed since before 119.0 was released. Let me know if there is more information I can provide to diagnose the issue.

Greetings Firefox Community

As I long time user and supporter (have donated and even got a shirt to show!) I have never had any issues with my beloved FF. If anything minor had happened, I would always find a quick fix on the community forums.

This one is an odd ball: for a while now Firefox forgets all saved passwords but only after a cold reboot (not a restart or sleep).

It's my elderly mum's laptop, which I manage for her using a remote desktop app. It's a fairly new Asus Vivobook with Win11, fully updated and free from viruses and hacks as we have installed paid versions of both Malwarebytes and HitmanPro.Alert. My Windows desktop runs exactly the same OS and those two security software, and my FF never ever forgets anything! The only difference is that her Windows and FF are set to the Italian language while mine is English.

After trying a "refresh", I exported her passwords and bookmarks and took the drastic step of completely wiping FF and even removing profiles. Reinstalled the latest x64 version and the problem is still happening.

Had a good look at both security software to ensure there was no funny setting to cause that to occur, fact is the laptop also runs Chrome and Edge with all the same saved passwords yet those two pesky browsers never forget anything!

Personally, I'd much prefer for her to continue to use FF rather than the other two, so I am shouting out for HELP, please! Hope someone has seen this and/or knows how to fix it.

Many thanks in advance and Merry Christmas to all! Cheers Paul Perth - Australia

Good day. I've used Firefox for decades and love it.

System: Macbook 2012 - OS 10.15.7 Catalina (most current Catalina version) 16G ram, Intel guts Firefox - 121.0 (64bit)

About a month ago it started quiting within a minute of being open. I would open it again, then it would quit within a few seconds. I would try to open it again and it would show the little black dot beside the icon in the dock for a second or two but not open at all.

None of these "crashes" would generate a crash report and there was no error message.

I could start it again in troubleshooting mode (hold shift + option) but it would only last about 20 seconds before closing again. This is repeatable meaning I can keep opening it in troubleshooting mode and it will keep closing. It generates the window "Open in Troubleshooting Mode?" with options of refresh or open. When I open it, it gives the option of new session or restore old session, both options work, then quit.

Things done: most of these have been done multiple times

Turn machine off and on - sometimes opens for a bit sometimes no. Safe mode - as above Open in a different Mac profile - no change. Refreshed Firefox - sometimes opens for a bit sometimes no. Reinstalled Firefox - deleted the app then new app - works for a bit then same Disk Utility checked all volumes Clean install - removed all Firefox bits that I could find using AppCleaner and also searching in Finder - no change Reinstalled most current version of Catalina - Firefox worked for about 2 minutes, then same. Made a new profile, deleted other profiles - worked best for about 15min then back to same.

Other info: Safari works fine. Firefox on my Galaxy phone works fine

Thanks for any suggestions Phil

After an update of ubuntu 22 on my computer, Firefox does not render properly (see the screenshot of my desktop). I have tried to reinstall it but it continues to happen. All the other programs works fine, it is only firefox.

My system is: Ubuntu 22.04.2 LTS Processor: AMD Rysen 5 3600 6 core procesor x 12 Graphics: AMD Radeon rx 5500 tx

Thanks.

Hello, i've updated the Firefox browser to version 120 and since then polish texts in browser are broken. How can i fix it or restore to previous working browser version?

I have tried to disable hardware acceleration, refresh firefox, reinstall, and nothing works. It hangs every single time when searching on google or connecting to websites. This really sucks because I have used firefox since the beginning and don't want to have to stop now..

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:121.0) Gecko/20100101 Firefox/121.0)

I updated FF build from 120.0.1 to 121.0, then sound disappeared from all websites!!! and I checked my laptop the sound is working in other apps! now I watch YouTube like Charlie Chaplin. This issue happens in a new profile, as I created another one to see if it's a profile related problem, Thank you.

Firefox 120.0 on openSUSE Tumbleweed.

Google Maps (https://www.google.com/maps) results in CPU being pegged at 100%. No other tabs open. All I have to do is load the URL and do nothing else. This behavior is repeatable. CPU stays at 100% until tab is closed or browser is shut down. Sometimes the browser will hang and its PID has to be killed.

Offending process:

username 4501 4416 76 11:40 ? 00:05:13 /usr/lib64/firefox/firefox -contentproc -childID 1 -isForBrowser -prefsLen 27513 -prefMapSize 244227 -jsInitLen 228948 -parentBuildID 20231116134553 -greomni /usr/lib64/firefox/omni.ja -appomni /usr/lib64/firefox/browser/omni.ja -appDir /usr/lib64/firefox/browser {659a1e89-c5da-416d-b720-558c24187847} 4416 true tab

For the past 3 months or so, anytime I try to login to Sony Playstation website I can't get past entering my email. After putting in my email and hitting next the website slows and firefox slow crashes. I have to force firefox to close. I have tried leaving a message to Playstation Twitter support. I've noticed their sign in page has change a few times recently so I wonder if it's an issue they caused. Either way it would be appreciated if it was looked into. Always feels like a lot of websites only care about chromium. By the way it works fine on edge or chrome. It also does not work with private browsing, so I don't think it's my extensions or cookies. I have also tried multiple computers.

For the last several days (as of 12/20/2023) I have had issues with playback on sites including Netflix, Amazon Prime, and Dropout.tv (not YouTube). Error messages indicate that my browser is unsupported and I need the newest version of Firefox, but my browser is completely up-to-date. Pausing my adblocker on these sites does nothing to correct the issue, nor does restarting the browser or my computer.

Just recently, within the last two weeks (today is 12/22/23) Firefox it taking a long time to start. Firefox version is 121.0 (64 Bit) Windows 11 Home Ver: 22H2, OS Build 22621.2861 This is a reasonably new Acer Nitro PC (August 2023) with a solid state drive.

When I double click the Firefox Icon a large white box opens on my PC and remains that way for 10-15 seconds, then the white box fills-in with the Firefox screen. Once opened, Firefox works perfectly.

I tried the troubleshooter and Firefox starts instantly, as it did previously. I have no Extensions, Themes, or Plugins. I even disabled: OpenH264 Video Codec and Widevine Content Decryption Module. I tried Google and DuckDuck as the Search engine with no difference.

Any suggestions?

Thanks for your help.

My ISP had provided the IPv6 service, edge/chrome/vivaldi are all IPv6 first and working well. Only firefox insists use IPv4, although it could also pass the IPv6 test on https://test-ipv6.com, and the internal test on https://detectportal.firefox.com/success.txt?ipv6 It leads to some webpage extremely slow, even could not be accessed.

I've tried privacy mode, but the problem is still there. IPv6 in about:config is enabled, all related options are default. Is this a bug, or if there is any way could fix it by some special settings?

Waiting for your help, thanks.

i think latest browser update broke instagram. I am stuck accept cookies screen, even i accept these it not disappear. I tried turn off extensions, clear site data, not helped. Works on incgronito mode only?

tried also turn off adblocker stuffs.

works on Chrome atleast fine.

Windows 11 home.

I'm using Chrome to send this because I'm thinking I have a virus of some sort, but when I run scanners, my computer comes up clean. I prefer Firefox over Chrome, so hope to resolve this issue. The icon I'm concerning with is on the right side in the middle. Is is mainly blue with an X on the top left corner. Inside the box, is says Log In with an arrow. I can click on the X and the icon will go away. But when using Temu or eBay, it'll come back. It doesn't seem to come up on any pages not selling something. I contacted eBay and they state it is not theirs and to contact Mozilla Firefox. This is probably not a coincidence, but I just had my eBay account hacked into and had to change my password. Ideas??

Hello

```

~ /Applications/Firefox.app/Contents/MacOS/firefox-bin

[1] 5919 killed /Applications/Firefox.app/Contents/MacOS/firefox-bin ```

Can't event imagine how to debug this - FF has stopped working totally from the command line, despite options etc It is still working when run from the dock however. But I need to start it from the terminal for the second profile