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I erred in clicking "ok, I got it" instead of "disable" when trying to watch a video; now I have no volume control!

as stated above, in attempting to watch a YouTube video sent in e-mail from a friend, I misunderstood the message I got from Firefox and clicked "ok, I got it" instead of… (read more)

as stated above, in attempting to watch a YouTube video sent in e-mail from a friend, I misunderstood the message I got from Firefox and clicked "ok, I got it" instead of "disable" and Firefox complete removed the sound from my computer so that now my volume control little icon has completely disappeared! how can I restore sound to my computer? I did not want this outcome!!

Asked by missp050 1 year ago

Answered by Shashank Shekhar 1 year ago

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I somehow lost Google as my home page and all my bookmark toolbar items. Does anyone know how I can restore? ?

Hi out there- I would greatly appreciate advice about how I can fix this problem with restoring my Google home page. I have no idea how I lost it since I made no chang… (read more)

Hi out there-

I would greatly  appreciate advice about how I can fix this problem with restoring my  Google home page. I have no idea how I lost it since I made no changes to it. It was simply there last night and gone this morning. I am a writer and I make a living from the Internet so time lost is money  lost. 

Thanks in advance for any help you can give me.

Befuddled in PA,

Marjorie

Asked by heelsdown 1 year ago

Answered by FredMcD 1 year ago

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Unable To Update Firefox 72.0.1

I am using Windows 7 Home and Firefox 72.0.1. When I try to update Firefox to a later version, it stops working on my computer, and plays dead. Is there a way to fix this… (read more)

I am using Windows 7 Home and Firefox 72.0.1. When I try to update Firefox to a later version, it stops working on my computer, and plays dead. Is there a way to fix this frustrating problem? Your assistance will be much appreciated.

Asked by Geoff Dunstan 1 year ago

Answered by FredMcD 1 year ago

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White border at the top of Firefox browser

Hi, I experimented for maybe 30 mins trying to get rid of a white border at the top of the browser but were unsuccessful and the others mentioning border problems seems t… (read more)

Hi, I experimented for maybe 30 mins trying to get rid of a white border at the top of the browser but were unsuccessful and the others mentioning border problems seems to suffer more from a white thick line surrounding all sides...

Basically, I got a new computer and with it the latest firefox update. I never noticed how prominent the top border of the browser is, especially in dark mode and I'm wondering if there's a way to get rid of it and move the minimize/close browser buttons down to the tab section of the browser instead? And if that doesn't work, is there a way to darken the top border to the same black as the rest of the browser?

Kind regards Thomas

Asked by thomas_ohlin 1 year ago

Answered by philipp 1 year ago

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Synchronizing bookmarks

I have a new computer and am having trouble completing synchronizing the bookmarks from my other devices. I have made all the entries required, I am signed in other devi… (read more)

I have a new computer and am having trouble completing synchronizing the bookmarks from my other devices. I have made all the entries required, I am signed in other devices but the bookmarks are not coming through

Asked by bascodegama 1 year ago

Answered by jonzn4SUSE 1 year ago

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Firefox does not appear in volume mixer in Windows 10

Firefox does not appear in volume mixer in Windows 10. No sound is audible in Firefox. The same Web sites work well and produce audio in other browsers. Everything's OK w… (read more)

Firefox does not appear in volume mixer in Windows 10. No sound is audible in Firefox. The same Web sites work well and produce audio in other browsers. Everything's OK with PC audio system.

Asked by yk320 2 years ago

Answered by RobertJ 2 years ago

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Cannot log into Twitter on Firefox anymore

At first I was getting the something not wrong but don't fret we'll give it another shot message so I looked online and added Twitter to a block list and cleared all my c… (read more)

At first I was getting the something not wrong but don't fret we'll give it another shot message so I looked online and added Twitter to a block list and cleared all my cookies. This got rid of that message and I was able to get to the login page but when I go to login it still won't let me. I know the password is right (it also doesn't say anything like incorrect username/password). Someone in another forum had mentioned going into configs and flicking something from true to false or vice versa and that also didn't work. Most places I look just say the same old thing about cookies. It works perfectly fine on the mobile app and Chrome still but I prefer Firefox. I'm out of ideas.

Asked by merriska_carrier 1 year ago

Answered by cor-el 1 year ago

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How to sort all bookmarks in all folders at once

I want to sort all of my bookmarks in all folders and their sub-folders by name on one click automatically. I don't want to sort my bookmarks folder by folder since I hav… (read more)

I want to sort all of my bookmarks in all folders and their sub-folders by name on one click automatically.

I don't want to sort my bookmarks folder by folder since I have tons of bookmarks organized in tons of folders. I looked up the help article "Sort your bookmarks to quickly find the ones you want", but it only shows how to sort individual folders automatically. So I tried to sort them all by multi-selecting all of my folders (no individual bookmark selected) and right-click to sort by name. And the option is unavailable (see image).

Could you include an one-click automatic sorting option in the future updates?

Asked by Wei 1 year ago

Answered by FredMcD 1 year ago

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Can't add attachments to emails in Gmail.

When I try to attach a file to an email send in Gmail, nothing happens. The upload bar shows no progress and the email sits in the draft folder. The size of the file has … (read more)

When I try to attach a file to an email send in Gmail, nothing happens. The upload bar shows no progress and the email sits in the draft folder. The size of the file has no bearing on the problem. I've tried running in Safe Mode and even did a clean reinstall but it didn't help. The problem does not occur with the same accounts in Chrome or Opera; only in Firefox. I've tried everything recommended here, but nothing helped.

Asked by Jim Morton 2 years ago

Answered by Matthew Thomas 2 years ago

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How can I prevent ctrl+q from closing the browser?

When I click ctrl+q by mistake, the browser window with all its tabs is closed immediately, with no warning. This has already made me lose data. is there a way to disable… (read more)

When I click ctrl+q by mistake, the browser window with all its tabs is closed immediately, with no warning. This has already made me lose data. is there a way to disable this keyboard shortcut?

Asked by Erel Segal-Halevi 2 years ago

Answered by Ruba 2 years ago

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Firefox won't play ANY videos at all

Firefox won't play any video, on any website at all. I get different error messages on different sites, such as: The video playback was aborted due to a corruption probl… (read more)

Firefox won't play any video, on any website at all. I get different error messages on different sites, such as: The video playback was aborted due to a corruption problem or because the video used features your browser did not support OR Sorry, we're having trouble with playing this video. I've tried following some of the advice in the forums here, so I cleared the cache and the cookies, I ensured DRM content is enabled, and I unchecked the 'Use hardware acceleration when possible' option under preferences. None of this has made any difference. I also restarted firefox and installed an adobe flash player add on. Still no success. Any advice?

Asked by mayaharish 1 year ago

Answered by mayaharish 1 year ago

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Blocked by Content Security Policy

Hi Everyone, I run Windows 7 Ultimate SP1 and Firefox version 72.0.2, with DuckDuckGo Privacy Essentials and search engine, and New Tab version 1 by Leigh Brenecki. All w… (read more)

Hi Everyone,

I run Windows 7 Ultimate SP1 and Firefox version 72.0.2, with DuckDuckGo Privacy Essentials and search engine, and New Tab version 1 by Leigh Brenecki.

All works well, other than, having opened Firefox with the first "Tab" available, when I click the "+" sign for a New Tab, the error message "Blocked by Content Security Policy" and "An error occurred during a connection to duckduckgo.com" is displayed.

However, if I click on the Firefox Home Page "House" icon, or select any of my Bookmarks Toolbar icons, the message goes away and all works well again -- at least until I try opening another New Tab when the cycle starts again.

I realise this might be a "New Tab" or "DuckDuckGo" problem, and will seek their support accordingly - I just wondered if anyone on here had experienced the same?

Thank you,

Ian

Asked by Ian 1 year ago

Answered by Ian 9 months ago

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cant rename new folder, just keep getting 'new folder'

I book mark a page....bookmarks open in default to either 'NEW FOLDER' or MOBILE ...I then change path to 'OTHER BOOKMARKS ' where all my bookmarks are. bookmarks then ch… (read more)

I book mark a page....bookmarks open in default to either 'NEW FOLDER' or MOBILE ...I then change path to 'OTHER BOOKMARKS ' where all my bookmarks are. bookmarks then change by itself and goes to 'new folder' I then try and change the name but all i get is a NEW FOLDER Look at the snap shot guys Help please...my bookmarks are in a mess

Asked by jeffersbourne 2 years ago

Answered by cor-el 2 years ago

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Router page isn't accessible via Firefox!

I can access my router setup page which is "192.168.0.1" or "tplinklogin.net" via other browsers without any problem. But with Firefox I can't access them anyway! But my … (read more)

I can access my router setup page which is "192.168.0.1" or "tplinklogin.net" via other browsers without any problem. But with Firefox I can't access them anyway! But my internet is working fine and other websites are working fine too in firefox. Follow the screenshot please!!

Any kind of help would be appreciated! Thanks in advance!!

Asked by Lone Wolf 2 years ago

Answered by Lone Wolf 2 years ago

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Firefox and IE can access most web pages, but both go "unable to connect" on mozilla.org

Hello, I'm trying to update Firefox on a relative's Windows 10 computer, but none of the installed browsers can reach the Mozilla main pages. We're stuck on version 72.0.… (read more)

Hello,

I'm trying to update Firefox on a relative's Windows 10 computer, but none of the installed browsers can reach the Mozilla main pages. We're stuck on version 72.0.2

Other webpages load fine. The only way I've gotten mozilla.org to load is by using a web proxy, but then the error appears when I try to download the latest version of firefox (it's always "download was interrupted" then). Going down the recommendations on this help page https://support.mozilla.org/en-US/kb/firefox-and-other-browsers-cant-load-websites , I verified that windows firewall allows Firefox. Then I checked the system time and the wireless connection. Flushing the DNS cache was similarly fruitless. Other computers using the same internet provider in the same house don't have this problem, so I don't think the ISP is at fault. I even went looking for the DNS number of the website and tried inputting that into my address bar. Still no luck. I made an HTTP log file of the error through about:networking, as described here https://developer.mozilla.org/en-US/docs/Mozilla/Debugging/HTTP_logging, and will attach it. I really hope you can help me troubleshoot this; it's been plaguing my relative for an excruciatingly long time.

... hm. Your attachments browser window doesn't see .moz_log files, so I've uploaded them to this ge.tt address: http://ge.tt/1ocAom83 .

Regards, Silvia

Asked by catfooted 1 year ago

Answered by cor-el 1 year ago

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CTRL W doesn't close a pinned tab

CTRL + W is the keyboard shortcut to close the active tab. This works fine if the tab isn't pinned, but if I press CTRL + W on a pinned tab, it just cycles to the next ta… (read more)

CTRL + W is the keyboard shortcut to close the active tab. This works fine if the tab isn't pinned, but if I press CTRL + W on a pinned tab, it just cycles to the next tab. This isn't ideal. The shortcut should close the tab regardless of whether it is pinned (as it does in other browsers). Anyone know why Firefox does this / is it intentional behaviour?

Asked by whalemonster 2 years ago

Answered by McCoy 2 years ago

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V72.0.2 32bit update broken

cant update to latest version, administrator has disabled auto updates. But no option to manually update and no option to turn on auto updates either. . So apparently fir… (read more)

cant update to latest version, administrator has disabled auto updates. But no option to manually update and no option to turn on auto updates either. . So apparently firefox isn't compatible with netflix anymore either due to no update options... It looks like chrome is my only option now.

Asked by JohnBob1674 4 months ago

Answered by jscher2000 - Support Volunteer 4 months ago