Showing questions tagged: Show all questions
  • Locked

unable to find old saved user names and passwords

After trusting your message before refreshing websites that my user names and passwords will be intact, I cannot find old saved user names and passwords any more!!! dupli… (read more)

After trusting your message before refreshing websites that my user names and passwords will be intact, I cannot find old saved user names and passwords any more!!!

duplicate. https://support.mozilla.org/en-US/questions/1396782

Asked by chchen7y 2 weeks ago

  • Solved
  • Archived

Return to last place after scrolling to another page instead of from first page.

I use Scenesource to download items of interest, after scrolling down to find what I want, the settings do not allow me to get to the last page I started from and goes ba… (read more)

I use Scenesource to download items of interest, after scrolling down to find what I want, the settings do not allow me to get to the last page I started from and goes back to the first page. I know that I found the setting before but at my age I cant seem to get to it anymore. Can someone tell me how to get that back?

Asked by dmussatti1 1 year ago

Answered by FredMcD 1 year ago

  • Solved
  • Archived

Firefox won't stay downloaded or signed in

Firefox won't stay downloaded to my computer. I am having to download it multiple times, especially if my computer has updates. On a separate note, when it does actually… (read more)

Firefox won't stay downloaded to my computer. I am having to download it multiple times, especially if my computer has updates.

On a separate note, when it does actually stay on my computer over night, it never keeps me signed in to my Firefox account. I have to log in to it daily to have my bookmarks and passwords.

Also, it never remembers the theme I have picked for it. I would love some advice on how to fix this.

I've read through a ton of articles, and I can't seem to find a fix.

Asked by victoria.womble 1 year ago

Answered by Amorain 1 year ago

  • Solved
  • Archived

Trying to "link" machines

I am a computer user. Don't try to be able to be a power user, as I have better things to do with my time. I downloaded Firefox to be able to take some FEMA courses requ… (read more)

I am a computer user. Don't try to be able to be a power user, as I have better things to do with my time. I downloaded Firefox to be able to take some FEMA courses required for my Search and Rescue volunteering. I download it and installed. Launch the program and followed instructions to set up an account. OK that seemed a bit much for a free browser but I assumed like all internet based companies it was a data collection exercise that would test my dedication to blocking all email spam.

After the account set-up, I was met with the concept that I needed a browser on a second machine to be linked to the account. Some lame excuse that you couldn't sync with only on computer with the browser. Funny thing why would you want to sync if you only had one machine with the browser. Have a simple backup system would take care of any of that. Oh well I was stuck because the browser would not function and I followed through with downloading the program onto my iPhone and scanning the code. It seemed to work. The only acknowledgments is a continuing barrage of emails telling me "someone is trying to log into my account." Yea that's me because I got asked a second time to set-up this bloody link. Some something is not working.

I would just delete everything (account and Firefox) but I am scared that my email address will be tarred and feathered and not allowed to be used again ever!!

Help please. What I hoped to be a quiet morning completing 2 need courses has ended up costs me hours of frustration.

Thanks

Mike

Asked by wmichaelgriffin 1 year ago

Answered by Wesley Branton 1 year ago

  • Solved
  • Archived

Failed Firefox migration Win 7 to Win 10

Trying to migrate Firefox profile from Win 7 machine to new Win 10. Downloaded Firefox to new machine, confirmed that it worked, closed it.Using Troubleshooting feature, … (read more)

Trying to migrate Firefox profile from Win 7 machine to new Win 10. Downloaded Firefox to new machine, confirmed that it worked, closed it.Using Troubleshooting feature, located active profile in old Win 7 machine, copied to USB stick. Closed Firefox on new machine, navigated to Profiles folder, copied the Win 7 file to it and deleted the existing file. Tried to start Firefox, got 'Your Firefox profile cannot be loaded. It may be missing or inaccessible'. Fiddled round a bit, finally uninstalled Firefox from the new machine and downloaded it again. Got the same error message, now no Firefox at all after carefully following such instructions as I could find. What the f*ck am I doing wrong? A year or so ago I transferred the Win 7 profile successfully to a Win 10 laptop. What has gone wrong now? Any suggestions most welcome.

Asked by chestersplace 1 year ago

Answered by Scribe 1 year ago

  • Solved
  • Archived

Moving Off of ESR Channel

I have a Mac system that has been on OS X 10.11.6 for a long time, and was switched to the ESR channel when the release channel no longer supported this version. I have … (read more)

I have a Mac system that has been on OS X 10.11.6 for a long time, and was switched to the ESR channel when the release channel no longer supported this version. I have finally been able to update that system to something later (Mojave, 10.14.6) and want to restore Firefox to the release channel. How do I do this and preserve all of the Firefox settings, history, etc.? Won't installing a fresh copy of Firefox wipe all that out? Thanks for any help you can provide.

Asked by jammfic 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

Auto download without consent on some malicious websites

(Automatic translation in English ) As what happened in the title, when I was collecting information on the internet, the webpage was redirected twice to a malicious web… (read more)

(Automatic translation in English ) As what happened in the title, when I was collecting information on the internet, the webpage was redirected twice to a malicious website. And then I closed an advertising module with "X " in the center of screen, my firefox started to automatically download apk files from a webpage

Asked by Ceesucc 1 year ago

Answered by Scribe 1 year ago

  • Solved
  • Archived

Unable to successfully install FIrefox

When I download a fresh copy of firefox and attempt to install it, the install seems to go ok. But when I activate firefox, it just comes up with a blank page, I've tried… (read more)

When I download a fresh copy of firefox and attempt to install it, the install seems to go ok. But when I activate firefox, it just comes up with a blank page,

I've tried uninstalling it and re-installing it 3 times now.. Same result.

Asked by tenglema 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

How can I change my update channel?

I was using the beta update channel, but with the recent release, I downloaded and installed 85.0 instead of upgrading to the 86 beta. This seems to have worked fine, but… (read more)

I was using the beta update channel, but with the recent release, I downloaded and installed 85.0 instead of upgrading to the 86 beta. This seems to have worked fine, but About Firefox is still showing me as being on the beta update channel and asking me to upgrade to the 86 beta. How can I get on the release update channel so I can turn on automatic updates again?

Asked by dbuchfuhrer 1 year ago

Answered by cor-el 1 year ago