Firefox Support Forum

When I want to drag and drop a tab into a folder of the bookmark toolbars, I can't do it for some folders.

Specifically, it doesn't work for folders that are somewhat in the area of the tab preview animation that pops up when I start dragging the tab. So that is not the same folders every time, it depends on the tab location in the tab bar.

I hope that the explanation was clear enough, I did a screen record also, made it available here https://ufile.io/pikit6xo (335 kB).

Do someone had a similar issue and found a solution?

I'm in troubleshooting mode. Firefox 100, just updated, but bug was there before. Ubuntu 20.04 LTS

Hi! I did a "refresh" on firefox. How do I recover my bookmarks and passwords? There is a folder on my desktop named "OLD FIREFOX DATA" but I have no clue how to use the information contained in said folder.

Thanks for any help!

When I try to make a bookmark none of my folders are showing. I can use the folders when linking to a bookmark but not when trying to place a new bookmark. I have many folders but the attached image shows what I get when trying to choose the correct folder to place the bookmark. Only the three options show even though I know all my folders are in the pulldown bookmark tab. I did have a computer glitch where many of my computer files somehow ended up in the trash including Firefox. I moved the trashed files into a new folder on my desktop and was able to recover the bookmarks by choosing the Firefox backup. My question is how do I get the existing folders to once again show when making a bookmark so I can place/organize the bookmark in the correct bookmark file?

For some reason my Bookmark Tool Bar no longer displays anything. It is a blank strip across the top of the screen. However all of my bookmarks can be displayed on the right or left side of the screen in a vertical format. I can not find a way to repopulate the original Bookmark Tool Bar and find the current display very awkward give the number of bookmarks I have on file. Is this a result of an intentional upgrade or software failure?

new firefox user trying to migrate from chrome i want to bookmark my trello board but it is not using the right icon. it is using the generic trello icon instead of the one that is actually visible when i have them open. i use 3 different trello boards and need all 3 to be distinguishable only by the icon so this is a critical feature for me to be able to use this browser. this problem doesn't happen in chrome which i have been using. i have tried many extensions to try to locate the image that is actually being used, it doesn't work. i can't find the image being downloaded. how do i get the same icon that is showing in the tab to show up in the bookmarks bar?

I have tried all of the suggestions and cannot find any backup files other then current dates. Now I am without my bookmarks clear back to 5/7/2022???? HELP!!!!!!!!!!!!

I have my book marks in a side menu. Recently that side menu disappeared and when I click on the menu to install it again my bookmarks are not there and have been replaced with a bunch of stuff I don't use. How do I get my original book marks back? These bookmarks were for both my business and personal contacts. Leeanne Mackowski lmackowski@speclt.net 817-880-1097

I had to downgrade Firefox. Before I did I created a new profile so we would not lose the old bookmarks. Now Firefox downgraded and no bookmarks or profile. Then I upgraded back to the latest Firefox and still no profile or old bookmarks. Can anyone suggest where they might be?

I've tried restoring bookmarks from a Western Digital "My Passport" backup to a new installation (on a new computer) of Firefox following the old computer "dying." The post https://support.mozilla.org/en-US/questions/1265148 allows me to select the files to restore, but isn't able to copy them from the backup. ...any ideas? (I'll try posting this on the WD website as well.)

I can't get the "Other" bookmarks folder to go away.

I tried right-clicking on the folder & the context menu didn't show up. I tried about:config & changed the value to false. That didn't work.

I closed the browser after changing the boolean value to false & then restarted the browser. That didn't help.

I don't want to mess things up. I can't change the name of the folder. I was hoping that renaming the folder & then deleting it would solve the problem.

How do I hide the "Other" folder & the "Bookmarks Menu" folder?

I have a Mac if that helps any.

I'm using Firefox 100 on Win10 and can't save any bookmarks. They do NOT appear under the App Data Profile, which would not be acceptable even if they were. This change has made it impossible for me to continue using Firefox, unless I want to go back to Win7.

I simply need Bookmarks to work the way they did before!

Thank you for your time.

Fire Fox no longer appears on the menu bar. I have to go to programs and open it each time I want to use Fire Fox. It will appear on the menu bar as long as I have it open but leaves the bar if I close it.

Hi My browser updated to latest version 100.0.1 but all my opened tabs are missing. And what is more important all my sync bookmarks are also gone. I can note restore any of sync data.

I followed instructions for getting them back, but got stuck at the Library. I said restore and chose a date, but I get an error message: Unable to process the backup file.