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  • Archived

Firefox not rendering specific items correctly

For the past few days I have had a problem where Firefox does not render specific items correctly. This includes the preview of pdf pages on the left hand side when openi… (read more)

For the past few days I have had a problem where Firefox does not render specific items correctly. This includes the preview of pdf pages on the left hand side when opening a pdf with firefox (not the actual pages itsself just the preview), as well as some of the icons from specific extensions, certain items on maps (for example on google maps) and the list goes on. Im running Firefox on Windows 11 and have never had this problem before. I have the following up to date Version 111.0.1 (64-bit). I recently, at a similar time to this problem appearing changed Browser privacy from standard to strict, but have since changed this back due to the following message under 'strict': "This setting may cause some web sites to not display content or work correctly. If a site seems broken, you may want to turn off tracking protection for that site to load all content." Changing this back however has not fixed the problem. I have attached some images and would appreciate if someone has any ideas what I could do to fix this...

Many Thanks

Asked by benedictvonschubert 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Would like history, bookmarks, etc. above the tabs bar

My company IT department recently reset everything on my work computer, so I am trying to get Firefox to look the way it looked two weeks ago. I am on a PC, and I used to… (read more)

My company IT department recently reset everything on my work computer, so I am trying to get Firefox to look the way it looked two weeks ago. I am on a PC, and I used to have the options for history, bookmarks, etc. in drop-down menus above the tabs bar. How do I get that back?

Asked by sarrible 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Is this link for a Firefox add-on safe?

Trying to open kossyderrickent.com I was suspicious of its safety. I was offered the option shown in the attachment. Is this legitimate? I am not familiar with the site a… (read more)

Trying to open kossyderrickent.com I was suspicious of its safety. I was offered the option shown in the attachment. Is this legitimate? I am not familiar with the site and I think it may be unsafe. Pls advise.

Asked by Mysterfied 1 year ago

Answered by TyDraniu 1 year ago

  • Archived

My web page history disappeared

Hello, I accidentally closed all my open Safari browser pages. I opened a new page and went to look in my history, everything was gone and I only have the history for tod… (read more)

Hello, I accidentally closed all my open Safari browser pages. I opened a new page and went to look in my history, everything was gone and I only have the history for today. There's no yesterday, 7 day ago, last month, etc. Any suggestions on what I may have done? Any suggestions on recovery? Would the tag button have any impact on this? I think I accidentally hit the tag button but I think that was after everything was gone. Thanks

Asked by ecl3rd 1 year ago

Last reply by Paul 1 year ago

  • Archived

с последним обновлением Firefox изменяется домашняя страница этого браузера

По-видимому, из-за последнего обновления Firefox, при запуске этого браузера я наблюдаю перенаправление на домашнюю страницу, хотя настройки я изменил таким образом чтобы… (read more)

По-видимому, из-за последнего обновления Firefox, при запуске этого браузера я наблюдаю перенаправление на домашнюю страницу, хотя настройки я изменил таким образом чтобы при запуске браузера открывалась последняя активная страница (раньше всё было в порядке). Я не уверен, но мне кажется это начало происходить после обновления 111.0.1. Моя ОС Windows 7

Пожалуйста, если будет необходимость, используйте этот адрес электронной почты для связи со мной - grinyakazabiyaka@gmail.com

////////////////// english translation /////////////////////

Apparently, due to the latest update of Firefox, when I start this browser, I see a redirect to the home page, although I changed the settings so that when the browser starts, the last active page opens (everything was fine before). I'm not sure, but I think this started happening after the 111.0.1 update. My OS is Windows 7

Please, if necessary, use this email address to contact me - grinyakazabiyaka@gmail.com

Asked by grinyov09 1 year ago

Last reply by grinyov09 1 year ago

  • Archived

Firefox browser taking up enormous CPU percentage

At the time of the attached screenshot, I only had one window open with 6-7 tabs. One of the tabs was Youtube and was playing PIP I have a pretty decently powerful Mac d… (read more)

At the time of the attached screenshot, I only had one window open with 6-7 tabs. One of the tabs was Youtube and was playing PIP

I have a pretty decently powerful Mac desktop with a good amount of memory and storage (attached screenshot with details as well)

This has been happening consistently and sometimes causes my computer to freeze for long periods of time or even crash entirely if something else is running (e.g. Adobe Illustrator, which I do not use very often)

Any quick help would be greatly appreciated as this is affecting my work efficiency as well

Thanks Sara

Asked by shawki.sara 1 year ago

Last reply by shawki.sara 1 year ago

  • Archived

saving passwords and not requiring a secondary login

To open one of my email addresses always requires a secondary security key to be entered from my android phone after I enter my password. None of my other email addresses… (read more)

To open one of my email addresses always requires a secondary security key to be entered from my android phone after I enter my password. None of my other email addresses requires this. How do I delete that nuisance secondary requirement?

Also, how can my passwords for each email address be saved so I dont have to enter passwords every time I want to open an email? They were saved in the past but something has changed so now they are not saved. I have gone thru the saving passwords info instructions but still they are not being saved. Why not and how do I fix?

Thanks, Doug Merrill

Asked by dougmerrill41 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Bookmarks are missing most of them. If last update---how do I uninstall updates?

Hi, I had not used bookmarks for some time and when I did...most of my bookmarks are missing and what is there is a mess. What happened and how do I or you fix this? … (read more)

Hi, I had not used bookmarks for some time and when I did...most of my bookmarks are missing and what is there is a mess. What happened and how do I or you fix this?

Asked by pbob 1 year ago

Last reply by cor-el 1 year ago

  • Archived

CPU usage

When booting my laptop Firefox appears in Task Manager as 80%+ CPU usage causing my laptops fans to spin at high speed. This is before I have started Firefox. This starte… (read more)

When booting my laptop Firefox appears in Task Manager as 80%+ CPU usage causing my laptops fans to spin at high speed. This is before I have started Firefox. This started happening after the latest Firefox update 111.0.1.

Asked by amhenning458 1 year ago

Last reply by amhenning458 1 year ago

  • Archived

Bookmark not holding location

I have note as have MANY others that bookmarks do not hold their place and randomly revert to the top of the list when the list is reacquired. There have now been sever… (read more)

I have note as have MANY others that bookmarks do not hold their place and randomly revert to the top of the list when the list is reacquired.

There have now been several updates to Firefox without a fix to this problem that requires immediate attention.

WHY hasn't this been addressed when many have complained about it?

Please respond!

Asked by tonyrella1 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Reinstalled browser, lost all saved data

Hi, Firefox started crashing repeatedly today. I uninstalled it using CleanMyMac and reinstalled it again trusting that my saved account would recover all the saved data,… (read more)

Hi, Firefox started crashing repeatedly today. I uninstalled it using CleanMyMac and reinstalled it again trusting that my saved account would recover all the saved data, bookmarks, logins, extensions etc. Well...all is lost. Is there a way to recover at least the bookmarks? Or should I prepare myself to say goodbye to years of research:/

Asked by uzuvrem 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Close Firefox main windows without closing private window will clear all your session tabs

I'm not sure whether it happens at current version of Firefox or already happened previously, but if you close your Firefox main window without closing your Private windo… (read more)

I'm not sure whether it happens at current version of Firefox or already happened previously, but if you close your Firefox main window without closing your Private window first, all your session tabs will be lost when we launch Firefox again. Is there any way to recover my previous tabs?

Asked by yin.swee.weng 1 year ago

Last reply by cor-el 1 year ago