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  • Archived

Leave Firefox beta channel

Is there an easy way to downgrade back from the beta channel to stable? The downgrade protection feature seems to be a major blocker of just installing the latest stable … (read more)

Is there an easy way to downgrade back from the beta channel to stable? The downgrade protection feature seems to be a major blocker of just installing the latest stable version. Noticing high RAM usage on Firefox 100 and crashes which is making it hard to use for a daily web browser.

Asked by SurferJ 2 years ago

Last reply by SurferJ 2 years ago

  • Archived

Choose audio output for video conferences (and potentially other tools?)

Hi there, for ages, I was slightly annoyed by not being able to choose audio output for video conferencing in my browser favourite, Firefox. I think it is time to move t… (read more)

Hi there,

for ages, I was slightly annoyed by not being able to choose audio output for video conferencing in my browser favourite, Firefox. I think it is time to move this to more prominence as it is solved for ages and exists as experimental feature: https://bugzilla.mozilla.org/show_bug.cgi?id=934425 https://support.mozilla.org/en-US/questions/1294381

Toggle"hidden" config parameter media.setsinkid.enabled to true (https://developer.mozilla.org/en-US/docs/Mozilla/Firefox/Experimental_features#apis) to enable it.

Could you find good places to share this? My impression is that this default is a huge UX disadvantage of firefox vs. chrome at the moment.

Best, Baltasar

Asked by baltasar29 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

  • Archived

Firefox is veeeery sluggy and does not loads facebook content

Since a couple of months I've noticed that my firefox has become veeeeer slow, and takes a lot of time to download facebook content, specially images. The page stalls for… (read more)

Since a couple of months I've noticed that my firefox has become veeeeer slow, and takes a lot of time to download facebook content, specially images. The page stalls forever and shows some empty areas with a small description like: "must be an image with people", but the content never loads, ant takes forever to navigate face book.

Any other browser works flawlessly and has no problems at all. The only one that cannot handle facebook is Firefox.

There's a way to solve this issue?

Asked by chombeaux 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Troubleshoot requests that don't seem to complete

I am hitting a rare issue where some requests don't seem to complete (uploading files). Unsure if the issue is at network level or in the JS code of the website I am usi… (read more)

I am hitting a rare issue where some requests don't seem to complete (uploading files).

Unsure if the issue is at network level or in the JS code of the website I am using.

What is the best way to troubleshoot those requests that don't seem to complete?

In the Web Developer tools there's nothing under the Timing section.

Thanks

Asked by jerome.lacoste 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox Browser won't allow me to upload anything (browse computer) to the web

Every time I need to upload something to a website, when I click "browse" to browse my computer for the file, the window to browse my computer never pops up. I don't know… (read more)

Every time I need to upload something to a website, when I click "browse" to browse my computer for the file, the window to browse my computer never pops up. I don't know why it randomly stopped working.

Asked by danielavillarejo 1 year ago

Last reply by FredMcD 1 year ago

  • Solved
  • Archived

Firefox is not applying userChrome.css

Hello, so I am not very experienced and recently discovered how to customize Fire Fox using the userChrome.css file. I went through all of the steps that are required in … (read more)

Hello, so I am not very experienced and recently discovered how to customize Fire Fox using the userChrome.css file. I went through all of the steps that are required in order to do this. I set up a folder called chrome in the directory /Users/my name/Library/Application Support/Firefox/Profiles/x1oheo82.default-release To test if it works I wrote this into the userChrome.css file: @namespace url("http://www.mozilla.org/keymaster/gatekeeper/there.is.only.xul"); /* set default namespace to XUL */

  1. TabsToolbar{ background-color: #FF0000 !important }

and set toolkit.legacyUserProfileCustomizations.stylesheets to true After restarting Fire Fox I saw that nothing changed. I double checked if there was a hidden file extension or if I might be in the wrong directory. I tried different code to see if there was some error in the code but nothing changed. I watched countless tutorials on You Tube and tried to find answers on google but nothing that I did seemed to help. I don't know if it has something to do with the operating system I am running or if it is a limitation of my computer hardware (I am running Fire Fox on an m1 mac).

Asked by Arihx 1 year ago

Answered by cor-el 1 year ago

  • Archived

When I'm signed into my account at target & clinique,I'm unable to check out.

I'm unable to check out when I'm signed into my accounts at target & clinique.com.Target say my checkout page is slowing down firefox-click stop -I click stop&I c… (read more)

I'm unable to check out when I'm signed into my accounts at target & clinique.com.Target say my checkout page is slowing down firefox-click stop -I click stop&I cannot check out.

Asked by natassiaxsavier 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

genral problem with metamask notification which it pop up in extreem small window

dear support team , i am using metamask wallet with macbook m1 and i wanna report a very general problem which everyone have with metamask notification in firefox brows… (read more)

dear support team , i am using metamask wallet with macbook m1 and i wanna report a very general problem which everyone have with metamask notification in firefox browser , the notification always pops up in extreem small window and it is very bad , it must pop up like other browser such as chrome and etc . please check and fix this problem [[problem with metamask notification extremm small window|https://www.reddit.com/r/Metamask/comments/rrjk47/problem_with_notificationsi_worck_whit_firefox/]]

Asked by aryancyrus.5lion 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

When selecting the link to Kine Mania TV a pornsite is inserting itself

A subscription service I purchased (Kine Mania TV) has on several occasions gone to a porn site. I have enjoyed many hours of wholesome TV series and movies at Kine Mania… (read more)

A subscription service I purchased (Kine Mania TV) has on several occasions gone to a porn site. I have enjoyed many hours of wholesome TV series and movies at Kine Mania TV - but HATE it when smut shows up instead! Please advise - this is scary stuff for an old lady. I took screen shots of the web address if you need me to provide. Nadeane Mannion

Asked by peaceriverdesigns 1 year ago

Last reply by FredMcD 1 year ago

  • Solved
  • Archived

Version 100 on Mac

I read that with version 100 on the Mac there will be some problems with some web pages like my bank can you tell me if this has been fixed or not, if not I don't want to… (read more)

I read that with version 100 on the Mac there will be some problems with some web pages like my bank can you tell me if this has been fixed or not, if not I don't want to go past version 99. Thanks for all help Michael Whitecotton

Asked by mdwhiteco 2 years ago

Answered by James 2 years ago

  • Solved
  • Archived

Firefox tab crashes on a specific website

Hi, i am having a rather weird and persistent issue. When I try to open a specific website, namely www.westend61.de, this Firefox tab crashes, as seen in the provided sc… (read more)

Hi,

i am having a rather weird and persistent issue. When I try to open a specific website, namely www.westend61.de, this Firefox tab crashes, as seen in the provided screenshot. With a normal website this wouldn't bother me so much, but this page is the main page of the company I work for, and therefore I and potential customers must be able to reach it. That being said, this does not necessarily have to be a Firefox problem, the issue could also be on the server side. But the website works on other computers, other operating systems and other browsers. As far as I know, the website works fine, this computer using this browser being the only exception. I worked my way through the Firefox support page:

- checked for newer firefox version - checked for newer compatible MacOS version - checked for newer graphics driver - disabled all firewall, anti virus software - started firefox in Safe Mode - reinstalled firefox & deleted all profile data - disabled hardware acceleration - set webgl.disabled to true - again safe mode

The tab crashes every time. This computer is an old End 2015 iMac running Monterey and the newest Firefox. - More information can be found in the troubleshooting information and the crash report: https://crash-stats.mozilla.org/report/index/bb11e42d-9fc9-4061-b89c-4c6400220503

Thank you very much.

Asked by administrator20 1 year ago

Answered by administrator20 1 year ago

  • Archived

Restore password after clicking on "erase passwords"

Hi I use Firefox account to save my id/passwords. I did a mistake by clicking on "delete all ids" (in french: "Supprimer tous les identifiants..." into credentials pane… (read more)

Hi

I use Firefox account to save my id/passwords. I did a mistake by clicking on "delete all ids" (in french: "Supprimer tous les identifiants..." into credentials panel. Is there a copy or something to restore a previous version of all my IDs/password ?

Thx in advance Christopher.

Asked by ouaibsky 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Right-Click Select All disappeared in later versions of Firefox

I've been using Firefox 78ESR for Mac for quite some time, but finally decided to upgrade to stable release Firefox 99. What I discovered is that when I'm on a webpage an… (read more)

I've been using Firefox 78ESR for Mac for quite some time, but finally decided to upgrade to stable release Firefox 99. What I discovered is that when I'm on a webpage and right-click and click on "select all" to copy all of the text, the text does not get copied. I have found this on websites and especially in blogger. I'm wondering if there's some setting I'm not aware of, or if Mozilla just completely did away with that ability.

Asked by soofeenee2 1 year ago

Last reply by Terry 1 year ago

  • Solved
  • Archived

corrupted booksmarks Firefox 99.0.1 on MacOS 12.3.1 Macbook Air (M1)

Many of my bookmarks are corrupted. They point to other websites, not the bookmarked one. Has anyone else had this problem? Is there a fix? Thanks for any info/advice… (read more)

Many of my bookmarks are corrupted. They point to other websites, not the bookmarked one. Has anyone else had this problem? Is there a fix? Thanks for any info/advice. George

Asked by 7640 1 year ago

Answered by FredMcD 1 year ago

  • Archived

Firefox settings -- recover after MacBookPro OS update

Hello Support: My MacBookPRO OS was updated to Monterey 12.3.1 I lost my favored settings in Firefox. The Firefox settings loaded to default settings . I would like t… (read more)

Hello Support:

My MacBookPRO OS was updated to Monterey 12.3.1 I lost my favored settings in Firefox. The Firefox settings loaded to default settings

. I would like to recover my Firefox settings. Is this possible? Is there a step by step "punch card" list to get the set back for the former state?

--Regards, Richard

Asked by rbfall 1 year ago

Last reply by FredMcD 1 year ago