Firefox Community Forum

Get me a telephone call to start a process of overcoming incomprehensible, useless software(?) error messages, and meaningless "instructions" and "support" that requires expert parsing of IT protocols far beyond the ability of probably 95% or more of lay technology users. My name is Marc and my telephone is [edited phone# from community support forum]; call any time between 6:30 a.m. and 9:30 p.m. U.S. CDT any day at all ending in the letter "Y".

Hello Mozilla! For a few days, Firefox has been offering me a bad identifier when I fill out a form. It offers me my email address and now the address of a friend. However, neither of them appears in my automatic filling data of my preferences… and therefore impossible to remove it! Can you help me please? I can't find the right answer on the forums… Thank you very much to the whole team for this great work that you do.

This was for a non-public extension that I wanted to get signed, the email I received said that it was automatically screened and tentatively signed and that I could find the file on a link, but clicking on that link sent me to this site which is obviously non-existent.

Hello To whom it may concern, I have been using Firefox for most of my life I'm 42 years old. Firefox is my go to browser and always my default. Most of the time I delete any other browser on my computer or just never use it and take away all icons from desktop. But over the years I've learned that it's good to always have at least one backup might not use it but it's nice to know it's there if I need it. I loved Firefox until recently. Recently it's been giving me a tremendous amount of problems and troubles. I used to have hundreds of bookmarks all my passwords were saved on it everything until recently. About a month ago is when I first encountered this problem and it's only magnified sense. I went to bed one night and put my computer in sleep mode before I did. Got up the next day turn on my computer went to press Firefox and restore previous session and it shows on my taskbar but would not let me maximize I do run 2 screens I tried to restore I tried to maximize I tried to close it and reopen it all to no success. I even disconnected the second screen to where the computer only had one screen my laptop in order to see if it would load and maximize on just that taking away any other variable. Nothing worked. I tried reading tons of forms and watching YouTube videos and everything else I'm trying to figure out why this is happening and why this is not working. I tried the four different suggestions that was online using a different browser obviously because I couldn't use Firefox Sam told me to rename a file with the ending dot old. Some told me to go into command prompt and run as administrator and do some things in that which I did and then restart the computer and go back into it still no success I'm not computer illiterate but this problem is very annoying and irritating. I finally decided to uninstall Firefox and then reinstall and see if that would fix this problem. It did for the first time opening it the next day when I went to use it again same problem and the part that makes me mad the most was I lost everyone of my bookmarks and I lost all my passwords to everything very frustrating and extremely time consuming and then for the problem to continue to persist extremely annoying. I then went through all the forms and all the videos again trying all the suggestions once again. That rename dot old seem to work using the windows R key and typing in a certain thing. It's been working for maybe a week. I started reclaiming passwords and bookmarks and getting it reset all back up again. Then I get up today and the problem is back again I try all the suggestions once again and nothing is working same problems but no solution. And these recommendations go all way back to 2018-2019 20/20/2022 nothing current. My computer is an Asus gaming laptop I have 16 gigs of ram I have almost a terabyte hard drive space I have extremely fast Internet and I'm running Windows 10 home. The fact that this problem continues to happen has completely obliterated my trust with Firefox and at this point I'm looking for another browser to take over my everyday tasks and what I need to do because Firefox is not cutting it no more. I've never had these issues in the past like this never to this extreme. I cannot afford to lose my bookmarks and passwords every time Firefox wants to have an issue it's too costly for time patience frustration stress irritation it's too much to handle. Firefox used to be excellent and I loved it more than any other browser or search engine but now it's went completely just shit. And the way this is going I can't continue to support and use this browser if this is the way it's gonna go. not to mention dozens of hours over the past month with the issues that continue to persist. When a browser becomes more of a headache and irritation then what it's worth it's time to move on. I spent two hours today trying to find a contact phone number customer support chat anything to finally get this issue resolved once and for all. But for all that effort no success after two hours of trying to figure out how to get ahold of you guys I finally came to this and I have no idea if anyone will even read this respond or even can offer any help but at this point I will never recommend this browser again to anyone with what it's cost me I don't even know most of my bookmarks and I damn sure don't know any of my passwords unfortunately I trusted Firefox and I think I put way too much trust with this app. Sincerely Chris Chris8279wilkins@gmail.com 530-988-6208

Hello,

I have all the the telemetry collection options disabled in "about:preferences#privacy". However, I've observed that my browser is still connecting to "incoming.telemetry.mozilla.org".

Any idea what this is about? Is there another setting somewhere I need to disable, to prevent it? Or is data being sent despite my explicit request?

Thank you!

I noticed a yellow flag at the top of my Firefox screen, clicked on it, and found a message that my account was disconnected. In order to restore it, I had to sign into Mozilla, and I was prompted to re-sync my mobile account, as well. Then I saw that I had not received any email during the 5 hours before I did this. What would become of email sent to me while my account was disconnected?

Sometime in not more than the last two weeks (maybe just since 9/1/24?) I started seeing this: 1. open new tab, see small FF icon and "New Tab" text. 2. enter URL and press 'Enter', or, click a favorite/hotlink on that page. 3. between that time and the time that the page actually loads, the tab icon changes from FF to the new-twitter "X" icon! 4. the "X icon" remains even after the "New Tab" text changes, and does not change to the icon of the actual web site until after its page has (fully?) loaded. See screen shots. FF version 129.0.2 (64-bit) PS - I do not use Twitter/X. I do not believe that I have ever been there, and certainly not on purpose. I use Duck Duck Go as my search engine I have not done any cache flushing, etc.

I have been using Firefox for many years. I just used Crap Cleaner on my PC and cannot access Firefox via the emblem.

I can access other browsers without trouble but Firefox is suddenly not working.

Have tried to reinstall but to no avail.

Help would be much appeciated.

John G.

When will webusb get added to Firefox?

It would be such a nice feature specially for people with keyboards / mice that supports this like my keyboard.

The Wooting keyboard has webusb so i can use it on other browsers for now, so i go and change RGB the key press time etc everything from the web, means i dont have to download bloatware for my PC like you have to do with every other brands Razer Steelseries Logitech etc.

Hi Team,

Can we get details regarding the latest ESR release (128) installation issue in Windows 2012 R2 server.

We are facing failure issue of ESR 128 x64 in windows 2012 R2 server.

Regards, MM