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  • Archived

Gmail.com loads as https://mail.google.com/mail/u/0/ and is blank

We had to update Windows 11 on this laptop. Gmail.com loads as https://mail.google.com/mail/u/0/ and is blank. Please let us know how to resolve this. We need to acces… (read more)

We had to update Windows 11 on this laptop.

Gmail.com loads as https://mail.google.com/mail/u/0/ and is blank.

Please let us know how to resolve this. We need to access numerous Gmail accounts and cannot do anything with them currently.

Asked by John Larson 2 years ago

Last reply by John Larson 2 years ago

  • Archived

Download failure

Firefox will not download anything from any website. Any time I try to access pdf, jpeg or what ever all I get is "download failed". I always need to resort to Edge to g… (read more)

Firefox will not download anything from any website. Any time I try to access pdf, jpeg or what ever all I get is "download failed". I always need to resort to Edge to get it, ready to be done with Firefox. Any suggestions for someone who is only mildly technical? I have tried opening in Firefox and Adobe, tried saving instead, nothing works

Asked by mdoherty 2 years ago

Last reply by Terry 2 years ago

  • Archived

How to add a custom search engine?

I want to add a custom Google search but there is no obvious way to do this. Firefox for Android will just let you enter the search URL and name it. Chrome also allows … (read more)

I want to add a custom Google search but there is no obvious way to do this. Firefox for Android will just let you enter the search URL and name it. Chrome also allows this.

Asked by technomad 2 years ago

Last reply by Terry 1 year ago

  • Archived

OCSP response is not yet valid

On over half of all websites I've visited today have came back with the error "OCSP response is not yet valid" including one of Mozilla's own sites (https://addons.mozill… (read more)

On over half of all websites I've visited today have came back with the error "OCSP response is not yet valid" including one of Mozilla's own sites (https://addons.mozilla.org/en-US/firefox/) and they work fine in chrome so it's not the sites.

Asked by Woody Goss 2 years ago

Last reply by cor-el 1 year ago

  • Archived

how to change primary email address

I need to change my primary email address as my previous provider will cut off forwards to my new address. How to do I do this? OLD EMAIL: nelda2017@cox.net - my NEW e… (read more)

I need to change my primary email address as my previous provider will cut off forwards to my new address. How to do I do this? OLD EMAIL: nelda2017@cox.net - my NEW email: nep4393@gmail.com

Asked by Nelda 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Arrow Scrolling

Since the last update, I can't scroll with up down arrows on laptop. Either is doesn't work at all or brings you to the bottom of the page. This happens on any website. … (read more)

Since the last update, I can't scroll with up down arrows on laptop. Either is doesn't work at all or brings you to the bottom of the page. This happens on any website.

Asked by george172 1 year ago

Last reply by cor-el 1 year ago

  • Archived

browser window shifted to right. scroll bar not showing

In Firefox loading the browser I can't scroll on many pages including my email program Private Email and my website. The right scroll bar doesn't show nor does the top of… (read more)

In Firefox loading the browser I can't scroll on many pages including my email program Private Email and my website. The right scroll bar doesn't show nor does the top of the page. I have cleared the cache, cookies and uninstalled Firefox and I still have the problem.

I have the right scroll bar in Chrome but not in Firefox. What's up? How do I fix it?

Thank you, Paula

Asked by hellokumara 1 year ago

Last reply by hellokumara 1 year ago

  • Archived

Some pages on Amazon.com have changed the way they load and cannot access entire page

Some of the pages on Amazon.com now load the images and text in different places than normal and some are only partial pages. Anyone know how to fix it? … (read more)

Some of the pages on Amazon.com now load the images and text in different places than normal and some are only partial pages. Anyone know how to fix it?

Asked by imbob 1 year ago

Last reply by cor-el 1 year ago

  • Archived

websites on Firefox think that I am in Austria. I am in Ayer, Ma and only read Vienna News on occations. How can I correct this?

websites on Firefox think that I am in Austria. I am in Ayer, Ma and only read Vienna News at times. Amazon and other sites (pop-ups) think that I will pay in euros and … (read more)

websites on Firefox think that I am in Austria. I am in Ayer, Ma and only read Vienna News at times. Amazon and other sites (pop-ups) think that I will pay in euros and read ads in german. How can I correct this?

Asked by davidsonbx 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

I receive this error message for several sites that I know are secure (i.e., dvd.netflix.com): The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.

I receive this error message for several sites that I know are secure (i.e., dvd.netflix.com): "The page you are trying to view cannot be shown because the authenticity o… (read more)

I receive this error message for several sites that I know are secure (i.e., dvd.netflix.com): "The page you are trying to view cannot be shown because the authenticity of the received data could not be verified." How do I override this?

Asked by Mike 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Enlarge menu bar font and reduce spacing between bookmarks in dropdown list?

I want to enlarge the font in the menu bar WITHOUT enlarging/zooming all web content - JUST the menu bar. And I want to make the bookmark dropdown list single spaced wit… (read more)

I want to enlarge the font in the menu bar WITHOUT enlarging/zooming all web content - JUST the menu bar. And I want to make the bookmark dropdown list single spaced with no padding. Can't find any solution to these issues.

Asked by gfdaley77 1 year ago

Last reply by Paul 1 year ago

  • Archived

How to disable or limit output to cache2/entries

Hi, I am using firefox browser to show some data on screen. The page include several ajax parts which are refreshing latest data every 5 seconds. I fond that the cache2/e… (read more)

Hi, I am using firefox browser to show some data on screen. The page include several ajax parts which are refreshing latest data every 5 seconds. I fond that the cache2/entries folder will generate one new file per request. Each file is not large but the amount is huge after I open the page for days. It finally crushed my Linux by following error"a start job is running for Create Volatile Files and Directories". Is there any configuration options can diable output cache to this folder? Any solution to limit the max number of cache files or to remove the cached files while keep Firefox opening? Thanks in advanced!

Asked by 4365882 1 year ago

Last reply by 4365882 1 year ago

  • Solved
  • Archived

No Sound in Firefox

I have Win 11 pro, Computer is new. I believe after installing a windows update this week KB5018427, There is no sound on Firefox. (was working fine before). Other brow… (read more)

I have Win 11 pro, Computer is new.

I believe after installing a windows update this week KB5018427, There is no sound on Firefox. (was working fine before).

Other browser like Chrome and Opera are fine.

I have cleared cache, reset firefox and the usual troubleshooting (including if the tab is on mute).

All sound drivers are up to date.

Can anyone help?

Asked by mbakrania 2 years ago

Answered by mbakrania 1 year ago

  • Archived

How to print current page in browser

I am trying to transition myself from Chrome to Firefox. Printing a current page using chrome, all one has to do is "right click" your mouse (that is on the desktop page… (read more)

I am trying to transition myself from Chrome to Firefox. Printing a current page using chrome, all one has to do is "right click" your mouse (that is on the desktop page) and choose "print". How do I print the current page using Firefox? Please advise, Bruce Sabatini

Asked by Lions Fan 1 year ago

Last reply by Dropa 1 year ago

  • Archived

My website logo never loads in Firefox/Mozilla, but does in Google.

My company website logo never loads in Firefox/Mozilla, but does in Google. I already cleared cache The website is www.kleinlistings.com I tried doing various troubleshoo… (read more)

My company website logo never loads in Firefox/Mozilla, but does in Google. I already cleared cache The website is www.kleinlistings.com I tried doing various troubleshooting tasks, but still nothing. The image below is header in Firefox/Mozilla and on the right is Google

Asked by lklein15 1 year ago

Last reply by TyDraniu 1 year ago