Firefox Support Forum

Firefox opens only by clicking the taskbar icon , not from the desktop icon or even double-clicking the program "firefox.exe" itself in the Firefox directory.

Thank you in advance for your help

We can't browse Firefox I have tested on Windows Mac and somehow Linux It is a year that I tranfered all my bookmarks because no longer access to sites they load long and then say no access I don't know why but America doesn't like Firefox and it was my favourite I haven't found better yet and wish to be connect

At random times when i use firefox, my laptop just freezes and i cant interact with anything - i can't close firefox i can't open any other app and more...

I tried searching on google and found to turn off graphic acceleration but it didn't help.

I used Malwarebyte scan to check for my digital footprint and it showed Firefox , spotify and another program , it also identified one password that was out there ! Does this mean that Firefox on my PC/Phone is insecure ? or are they trying to get me to use their software ?

Locking this thread, please continue here: [/questions/1444223]
Firefox browser payment kese kare please help

Randomly after certain updates, the browser history gets randomly erased. The cookies are not deleted, so my sign in information is retained across my usual website (no issue here).

I wanted to report this as it happened twice around the past two weeks and it was inconvenient.

Dear Firefox Support Team,

I am experiencing an issue with Firefox where it unexpectedly closes without any warning or generating a crash dialogue. This issue occurs when switching between any tabs, not exclusively ones with active media content such as YouTube, as previously suspected. This problem has persisted across multiple instances, without a discernible pattern or specific tab content causing the issue.

• • Firefox Version:** 124.0.2
  • Operating System:** Ubuntu 23.10, Linux 6.5.0-27-generic
  • Extensions/Themes:** [Provide a list of enabled extensions, or note if the issue persists in Safe Mode]
  • Recent Changes:** [Mention any recent system or Firefox updates]
  • Graphics Card:** NVIDIA GeForce RTX 3070 Ti, Driver Version 535.161.07

• • Steps to Reproduce:**

1. Open Firefox with multiple tabs. 2. Switch between various tabs. 3. Observe that Firefox occasionally closes unexpectedly without any crash report dialogue.

• • Attempted Solutions:**

- Checked `about:crashes` with no submitted crash reports found. - Monitored for errors using the Browser Console but found nothing consistently leading to the issue. - Attempted running Firefox in Safe Mode to rule out extension-related issues. - Disabled hardware acceleration to see if it impacts the occurrence, with no change.

• • Relevant Logs and IDs:**

- **Crash IDs:** N/A as no crash reports have been generated. - **Console Errors:** No specific errors noted that correlate directly with the issue. - **about:support Data(sanitised):**Name: Firefox Version: 124.0.2 Build ID: 20240401114208 Distribution ID: mozilla-deb Update Channel: release User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:124.0) Gecko/20100101 Firefox/124.0 OS: Linux 6.5.0-27-generic OS Theme: Generic Application Binary: /usr/lib/firefox/firefox-bin Profile Directory: [Generic Profile Directory] Build Configuration: about:buildconfig Memory Use: about:memory Performance: about:processes Registered Service Workers: about:serviceworkers Multiprocess Windows: 1/1 Fission Windows: 1/1 Enabled by default Remote Processes: 14 Enterprise Policies: Inactive Google Location Service Key: Found Google Safebrowsing Key: Found Mozilla Location Service Key: Found Safe Mode: false Memory Size (RAM): 15.4 GB Disk Space Available: 1,468 GB Profiles: about:profiles

All Crash Reports: [No specific report ID]

Firefox Features - Firefox Screenshots: 39.0.1 - Form Autofill: 1.0.1 - Picture-In-Picture: 1.0.0 - Web Compatibility Interventions: 123.1.0 - WebCompat Reporter: 2.0.0

Add-ons [General categories without specific IDs] - Extensions: [List of extension types and general function, e.g., "Password Manager", "Dark Mode", without specific names or versions] - Themes: [Generic theme information]

Graphics - Features: [General graphics capabilities] - WebGL 1 & 2 Driver Information: [Generic GPU information, e.g., "NVIDIA GeForce Series", without specific model or driver version]

Remote Experiments: [Generalized experiment status]

Accessibility: [General state, e.g., "Activated: false"]

Library Versions - NSPR: 4.35 - NSS: 3.98 - NSSSMIME: 3.98 - NSSSSL: 3.98 - NSSUTIL: 3.98

Sandbox: [General sandboxing status]

Startup Cache - Disk Cache Path: [Generic Path] - Ignore Disk Cache: false - Found Disk Cache on Init: true - Wrote to Disk Cache: false

Internationalization & Localization: [General locale settings]

Remote Debugging (Chromium Protocol): [General status]

Printing: [General troubleshooting status]

This problem significantly disrupts my browsing experience, and I have not found a consistent workaround. Any insights or assistance you can provide would be greatly appreciated. Please let me know if further details are needed or if there are any diagnostic steps I can take to help resolve this issue.

Thank you for your time and help,

When I go to sites like google or bing, ect... I used to be able type multiple spaces between words now it only lets me type 1 space between words. Multiple spaces makes it easier to cut and paste when I'm doing multiple searches

Hello i work on fesco bill website and Experiencing trouble with my site's responsiveness on Firefox. Seeking advice and solutions from the community. Your assistance is greatly appreciated!

AVG has ended Online Security Add on for Firefox and AVG has told me that I may not be secure when I use Firefox. How can I stay secure on Firefox. I do not want to have to use any other browser.

MArtin