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114.0b7 Running really really slow

114.0b7 was installed 22 May 23 and has been running very slow. Tested using Edge and network seems to be fine I've had 2 Green Screens this morning already. … (read more)

114.0b7 was installed 22 May 23 and has been running very slow. Tested using Edge and network seems to be fine

I've had 2 Green Screens this morning already.

Asked by gavin.steven 12 months ago

Last reply by Dropa 12 months ago

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How to contact an add-on developer who has no contact info

I installed the Mail Link Enhancer add-on. It works, sort-of. The subject line and other fields included after the ? in the mailto address do not get filled in. Look… (read more)

I installed the Mail Link Enhancer add-on. It works, sort-of. The subject line and other fields included after the ? in the mailto address do not get filled in. Looking at the add-on info, the developer is Nick, but there is no contact info in the More Information section of the add-on profile. The add-on hasn't been updated since 2020, so I'm fairly certain that things changed since then and that's why it isn't working, but I'm no expert.

Asked by Wayne 1 year ago

Last reply by TyDraniu 1 year ago

  • Solved
  • Archived

slowness to open external link

I can't say well what is it ...but when i open links from discord (twitch/yt/etc) the Firefox take too long to start load the page but if i just click on any link direct … (read more)

I can't say well what is it ...but when i open links from discord (twitch/yt/etc) the Firefox take too long to start load the page but if i just click on any link direct from firefox browser ..the page load faster

-windows 10 pro x64 22H2 -Firefox Dev 115.0b5 (i use dev to load unsigned pluggins) but the problem persist in all versions

Asked by itachimetal 11 months ago

Answered by willjoe24421 11 months ago

  • Archived

Firefox somehow took 4-11 second to actually connect to new address, even the sites I regularly visits. after I'm updating to Windows 11.

So I I've been holding out upgrading to W11 for some time now, but have to upgrade after being tipped by a friend about ONE convenient feature for multitasking, split app… (read more)

So I I've been holding out upgrading to W11 for some time now, but have to upgrade after being tipped by a friend about ONE convenient feature for multitasking, split apps view and combining it into one tab. So far so good, didn't experience any issue. One complain I have is the gigantic cut, copy, open..etc Tab at the top of the new file explorer. But, again, nothing out of the ordinary.

But when I opened Firefox for the first time after upgrading I noticed a painful delay before actually loading the new pages. At first I thought it was only because I just recently updated the OS, so I leave for few hours and keep working my docs. After going back to browse I still have the same issue. This time I notably irritated because of browsing my regularly checked websites have so much delay now compared to before I upgrade to W11.

Here's the list of thing I tried to fix this issue.

   Clearing caches
   Disabling add ons
   Disable enhanced protection
   Refresh Firefox program
   Updating my chipset driver 
   updating my gfx driver
   Reseting my network.

Nothing I tried above worked.

Again the issue is not internet speed. When I downloaded the AMD drivers, it was 14MBps, quite fast.

Then I open the "task manager" and tick the "always on top" option. I noticed that Firefox is still idling even after I clicked links in my homepage. Firefox only uses 2% of CPU usage. It stays that way for 4-11 seconds (depending on the websites I tested) before eventually ramps up the CPU usage to the percentage I expected to opens a new website.

Anyone knows the answer? Please I'm getting desperate here. I don't want to daily drive chromium forks and would like to keep using Firefox.

Asus vivobook laptop, Ryzen 5 3500u, 16gb 2666mhz ram

Asked by romanist05 1 year ago

Last reply by Mich 1 year ago

  • Archived

I receive this error message for several sites that I know are secure (i.e., dvd.netflix.com): The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.

I receive this error message for several sites that I know are secure (i.e., dvd.netflix.com): "The page you are trying to view cannot be shown because the authenticity o… (read more)

I receive this error message for several sites that I know are secure (i.e., dvd.netflix.com): "The page you are trying to view cannot be shown because the authenticity of the received data could not be verified." How do I override this?

Asked by Mike 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Cannot see full video player in fullscreen when toolbar is hidden

Hi! I am hiding the toolbar when browsing web pages to maximize the screen spaces. However, when playing full-screen videos (all HTML5 videos), the lowest part of the vid… (read more)

Hi! I am hiding the toolbar when browsing web pages to maximize the screen spaces. However, when playing full-screen videos (all HTML5 videos), the lowest part of the video are missing. It seems like that part are squeezed out of the screen. If I uncheck the "hide toolbar" function, it fixed. See the lowest part of the attached image.

I'm using the ff dev edition, 110.0b6, but the bug also happens on my ff 109.0 OS: MacOS 13.2

Asked by Perry Z 1 year ago

Last reply by Perry Z 1 year ago

  • Archived

Local website ssl not being trusted

I saw many tutorials on making self-signed certificates get a lock sign of trusted certificate, which were installing the root certificate of authority in firefox which i… (read more)

I saw many tutorials on making self-signed certificates get a lock sign of trusted certificate, which were installing the root certificate of authority in firefox which i did, and also installed in windows, i am using latest version of firefox developer edition, this is error i recieve:

Websites prove their identity via certificates. Firefox Developer Edition does not trust this site because it uses a certificate that is not valid for 192.168.0.102. The certificate is only valid for the following names: localhost, 192.168.0.102, 172.20.10.3

Asked by Ξ 1 year ago

Last reply by Ξ 1 year ago

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Nextcloud login from Firefox

hullom snce several days I canot login to my nextcloud anymore, not with any of my different user names. Nextcloud will show a login screen, I can enter my credentials, F… (read more)

hullom snce several days I canot login to my nextcloud anymore, not with any of my different user names. Nextcloud will show a login screen, I can enter my credentials, Firefox will try to connect and after a while present me a fresh empty login screen. On one of my other macs (same OS) Firefox does login ok. After deleting Firefox app and reinstalling Firefox again, the behaviour does not change. Also deleting the stored login names and passwords does not help, deleting a bunch off cookies neither. What else could I do?

Asked by daniel177 1 year ago

Last reply by k.furjan 1 year ago

  • Archived

IndexedDB is not support in Firefox private window

Dear Team, I am facing problem while browsing my site in private windows i am getting this below error please look into this and update as soon as possible. … (read more)

Dear Team,

I am facing problem while browsing my site in private windows i am getting this below error please look into this and update as soon as possible.

Asked by bavaliyarahul57 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

Why does Firefox put www in front of the domain name?

When I type my website in the bar, firefox puts www in front of it, which causes the warning page: firefox detected a potential security threat and did not continue to ww… (read more)

When I type my website in the bar, firefox puts www in front of it, which causes the warning page: firefox detected a potential security threat and did not continue to www.karinchappell.com. If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details.

If I remove the www by backspacing it, the page loads correctly.

I've checked the website: "SSL is enabled on your site, and an SSL certificate was detected on your site."

When I've asked around the techies I know, I've been told this is an antiquated way of dealing with it. Please advise.

Asked by kchappell 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Firefox Multi Account container advanced proxy setting does not work. Connection Timeout/Refused.

Hello Everyone, After inserting the proxy information, webpages in the container tab refuse to load/connect, I insert the IP address and I've also tried the Fully qualif… (read more)

Hello Everyone,

After inserting the proxy information, webpages in the container tab refuse to load/connect, I insert the IP address and I've also tried the Fully qualified domain name, using the type://host:port syntax, I get "The proxy server is refusing connections" and "The connection has timed out" error messages.

If I setup the proxy via the settings menu the entire browser uses the proxy server address, I am trying to specify a different proxy server for each container.

Asked by fxybrew 1 year ago

Answered by TyDraniu 1 year ago

  • Archived

streaming sling tv - no audio or choppy audio

Sling tv streaming warns that other browsers except Chrome, Edge, or Safari may be problematic when using their service. I updated Firefox and then attempted to access S… (read more)

Sling tv streaming warns that other browsers except Chrome, Edge, or Safari may be problematic when using their service. I updated Firefox and then attempted to access Sling, video was fine but no audio or at best audio was intermittent. Both Chrome and Safari are working fine, but I would much rather use Firefox for all my browsing ! Are there any plans to create a fix for this?

Asked by kevcant25811 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Firefox crashes then locks computer up to point I have to power off to fix

Just recently My patient portal at Baylor Scott and White was changed. When I log into the portal everything is fine until I try to see messages from Doctor. It at this… (read more)

Just recently My patient portal at Baylor Scott and White was changed. When I log into the portal everything is fine until I try to see messages from Doctor. It at this time the crash begins, sometimes the screen goes black then White and black again repeating a few times, the the computer locks up and I have no mouse or keyboard and no error option or anything.. I have to power down computer to fix where everything is ok... The tech at Baylor Scott and White said its at my end because no one else has complained and suggested I use Chrome, which I did and it works, I can retrieve messages without crashes??

Asked by v_jones48 1 year ago

Last reply by Paul 1 year ago

  • Archived

Some pages on Amazon.com have changed the way they load and cannot access entire page

Some of the pages on Amazon.com now load the images and text in different places than normal and some are only partial pages. Anyone know how to fix it? … (read more)

Some of the pages on Amazon.com now load the images and text in different places than normal and some are only partial pages. Anyone know how to fix it?

Asked by imbob 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Cookies repeatedly bad, causes site display and export errors

Several times now when I access my banking site and export data, the exported data is not correct. Sometimes columns are missing or columns are in the wrong order. One … (read more)

Several times now when I access my banking site and export data, the exported data is not correct. Sometimes columns are missing or columns are in the wrong order. One time even the display showed missing columns. Another example is when I look up a stock quote, sometimes the numbers from previous days are displayed. Troubleshooting with the site manager we found if I cleared cache and cookies, the problem went away. Everything works for several days, then the problem reappears.

Clearing the cookies is simple enough but then I have to be re-verified on all of the sites that require such and that becomes a real pain. (ie. We are sending you a text, please enter the number to continue)

Google Chrome and Microsoft Edge both work fine with this site. Please don't make me switch but I will if this continues.

Asked by alcal1750 1 year ago

Last reply by techguy150 1 year ago

  • Archived

making a call on phone when clicking on a Tel link

When using Google Chrome, I can click on a telephone link and it brings up a dialog box asking if I want to make a call using my mobile phone. Is this possibly with Fire… (read more)

When using Google Chrome, I can click on a telephone link and it brings up a dialog box asking if I want to make a call using my mobile phone.

Is this possibly with Firefox?

Asked by jgitta 1 year ago

Last reply by Dropa 1 year ago