Firefox Support Forum

Recently, I purchased some software to scrub my hard drive due to my Dell Desktop running slow. That is when the way I normally access emailed attached files changed. Normally, if I receive a WORD or EXCEL (MS file) in email, I can open the email and access the attachment without having to download and save to my desktop or hard drive. I have changed all settings in the Privacy Area / Trust Area of MS but this did not change anything. MS Representatives stated I would need to use Outlook to make this work, but I know it will work without using Outlook. I think the Scrubbing / Cleaning software I purchased changed a setting with my email for safety purposes since there is risk in opening a file directly from email. Any suggestions on how to change back to how this worked previously - without having to download and save the file? Thanks for your help.

The last three times Firefox has displayed that popup in the upper-right corner of the screen inviting me to select "update now," with the assurance that all open tabs will be restored after the update, nothing has been restored except my home page once Firefox restarts.

If Firefox does not intend to restore tabs, why on earth would it say it is going to do it? This is about as user-unfriendly a move as they could ever do, short of blowing up the computer entirely. A fix for this would be nice to have, but more to the point, why is a fix even necessary when Firefox positively states that all open tabs will be restored?

I understand that nothing human is perfect, but errors are one thing, and persistent failure to do something straightforward that is promised is another thing. What's going wrong here, and if Firefox is going to persist in this unfortunate behavior, what can be done about it?

Thank you.

running Firefox 98.0.1 on windows 10

I recently started using Firefox again and all my themes started zooming out/moving to the right hand side and some even duplicated multiple times across my top bar. It's most noticeable on themes that arent meant to be looped like that (see japan rain in attached photo)

is there anyway to fix this/work out what is causing it? None of my extensions modify my taskbar in anyway (photo attached) and i never changed any display settings in windows.

Thank you in advance

Before version 98 of Firefox, it would remember where I downloaded files to based on what site I'm downloading the file from. For example: when I would download a statement PDF from American Express, the Firefox download prompt would automatically be navigated to <...documents\records\AmEx\statements>. Then, when I would go to download something like the latest Firefox installer, the download prompt would automatically start in the folder <...programs\standard programs\Firefox>. No navigation needed in either case. Now, with version 98, all Firefox can remember is the last place I downloaded to, with no memory of site context. (This includes sites I've been to more than once since the update to version 98.)

This was a very convenient, time-saving feature. Is there any way to restore this site-contextual memory of download directories?

(I tried searching through existing questions, but my apologies if I missed an existing question on this topic.)

Thank you!

Hi,

I recently migrated from Chrome to Firefox for a variety of reasons. I would like to continue using Firefox. However, everytime I close out of it and then reopen it I am forced to log back into every site. Firefox does not hold my passwords and does not keep me logged in like Chrome does.

Is there a way for me to correct this? Otherwise I need to go back to using Chrome.

Thank you,

In the past, when ICS files were in a mail, I had been asked what to do, and could open them in OUTLOOK. This option has been apparently cancelled and it only asks where to save the file, without any option to open it directly. Furthermore, when I try to modify it in the "settings" and change it to "Always ask" I can't find no ICS files nor OUTLOOK SCHEDULE files. Please advice. Thanks

So why can't Firefox make their bookmark system more simple? I can spend 10 minutes looking for a bookmark that I KNOW I have & end up just googling for the site.

Thought I should bring it to your attention. My default browser is Firefox and I use Earthlink as my email. Earthlink just informed me that Firefox no longer supports Earthlink. They have asked me to switch to Google Chrome where my email works fine. If you need to contact me , my phone is [phone# removed from public] and my name is Ken Westlund. My email is [email removed from public].

I've had a problem recently with some sites (such as support.apple.com, but also others) loading very slowly or not loading at all.

• Restarting Firefox fixes it for a short while
• I've tried changing to No Proxy from Use System Proxy Settings - this, like restarting, helped for a short while
• Unchecking DNS over HTTPS: DID resolve the problem but I'm curious as to why. I enable it with Safari with no problem.

This is the first time, that an update lost all of my tabs. Is there a way to access previous sessions, other than the most recent one? I would like to access a session from last week, and see if I can get my tabs back. I'm very unhappy about this and I've not been able to restore my tabs. The current tabs are place holders, and they do the reflect what I had before the update.

I am encountering an issue where I am unable to update from within my browser (Help->About). I have confirmed that the policies.json ("C:\Program Files\Mozilla Firefox\distribution\policies.json") has "DisableAppUpdate": false, to ensure I am not blocking myself. As of now if I try to update it gives me a prompt saying: "Updates avaliable at https://www.mozilla.org/en-US/firefox/new" Is I give myself administrator access then I get normal behavior and the browser begins updating automatically.

The odd thing is if I modify the permissions on C:\Program Files\Mozilla Firefox directory to allow normal users the ability to write/modify its contents then the Normal User Account is then able to update the browser as desired. The obviously solution is to just modify the permission and allow Normal Users to update. But I am hoping you have a better solution that more precise because I am concerned of the security impact of opening the directory to all users.

Is there a specific file/sub directory I can give them access to that accomplishes the same thing or is there a setting I need to change on the installer that would fix this.

Thanks!

I have just upgraded my pc, new motherboard, cpu, ram and m.2 drive, of which I made a clone of my previous windows installation, on first opening it had the previous session, where i had opened another tab while it had the restore session tab open, this usually isn't a problem.

However it lost the session to restore, I have tried a complete copy from %APPDATA%/Roaming/Mozilla over to the new system, but to no avail, the session can still be restored on the other setup currently, which I had copied over manually to try resolve.

I even tried to copy the files 1 by one to test from sessionstore-backups and renaming to sessionstore.jsonlz4, however upon opening firefox, it rewrites the 9.5MB file with a 2KB file and I have no session to restore.

Is there a way I can resolve this as I don't remember all the tabs, I do need to go through them, but several I had open to return to.

Any help would be appreciated so I can get these back and go through them, would be easier than trying to copy all the URL's one by one to check them

I want Protonmail as my default mail for Firefox. Windows 11 allows me to install Protonmail as an application. I cannot find or use that application in order to use my Protonmail email as my 'mailto' option in Firefox. Why does Firefox not allow this? Why can't Firefox find and suggest the Windows 11 Protonmail app in its list of suggestions under 'mailto' options?

Before the recent 1-2 updates, pdfs,pictures and .torrent meta files used to get saved in temp folder which I LOVED very much. Recently these are getting save in my download folder instead of saving in the temp folder.

I changed this setting to allows ask. Still the files are getting saved in the download folder after opening.

Please assist me to resolve this issue. Thanks.

See images. The buttons on video players don't look like play, pause, gear, etc. They look like gamepad buttons. But a gamepad is not connected to my PC and I haven't connected one in months. I have tested it with videos on invidious.snopyta.org and tagesschau.de.