• Archived

VPN connection

I am in Amsterdam NL and my Mozilla Browser is recognized in Czech Republic, but I can´t connect to browse like beeing there. Two days ago there was a country list on my … (read more)

I am in Amsterdam NL and my Mozilla Browser is recognized in Czech Republic, but I can´t connect to browse like beeing there. Two days ago there was a country list on my pc, now not to find anymore. Where is it now? please help

Asked by Suzan Nierop 1 year ago

Last reply by Paul 1 year ago

Fav Icons

I am trying to find answers in relation to my Favourites shorcuts not showing the Icon for some well known websites e.g BBC World News, CNN. Once answer found on the Fi… (read more)

I am trying to find answers in relation to my Favourites shorcuts not showing the Icon for some well known websites e.g BBC World News, CNN. Once answer found on the Firefox Forum is: Make sure that you allow pages to choose their own fonts.

Tools > Options > Content : Fonts & Colors > Advanced: [X] "Allow pages to choose their own fonts, instead of my selections above"

This is just typical of many answers I find on the Firefox forums whereby the suggested solutions seem to bear no resemblance to my Firefox system. Am I using something different? Everything points to me having the latest up to date version of Firefox. For example if I click on the four horizontal line hamburger on top right of the screen I do not see anything that begins with "Tools" in the menu options. I see "Settings" and "More Tools" but none lead to "Options>Content: Fonts & Colors> Advanced: [X]. simarly, If I click on "Tools" in the menu at the top of the Browser nothing leads to "Options". Any suggestions please?

Asked by Sandgroper48 2 months ago

Last reply by cor-el 2 months ago

  • Archived

Unable to access two sites: Fedex login and Energynet.com

When ever I try access FedEx login and Energynet.com, Firefox does not respond. Multiple tries produce same result. Using Chrome or Edge, I can access these sites, first… (read more)

When ever I try access FedEx login and Energynet.com, Firefox does not respond. Multiple tries produce same result.

Using Chrome or Edge, I can access these sites, first try, every time.

I would be grateful for a fix within the ability of a low tech user.

Thanks.

Tom

Asked by GTGIII 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Why is Firefox opening new tabs for content I have not clicked or even moused over?

Why is Firefox opening new tabs for content I have not clicked or even moused over? This just started a few days ago. It is mostly adds, but sometimes news articles I ha… (read more)

Why is Firefox opening new tabs for content I have not clicked or even moused over? This just started a few days ago. It is mostly adds, but sometimes news articles I have not selected.

Asked by pmuench 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

Youtube Crashes

No matter which video i try to watch the tab or firefox crash instantly, and reinstalling the entirety of Firfox only fixes it for a few hours, tested on other systems an… (read more)

No matter which video i try to watch the tab or firefox crash instantly, and reinstalling the entirety of Firfox only fixes it for a few hours, tested on other systems ans the same issue appears

Asked by lukas_finn2 1 year ago

Last reply by Paul 1 year ago

Firefox mutes audio when the captions say "god". How can I disable that?

Whenever I watch any media that has closed captions/subtitles, if the word "god" or "jesus" comes up it automatically mutes audio for a brief duration. It's not something… (read more)

Whenever I watch any media that has closed captions/subtitles, if the word "god" or "jesus" comes up it automatically mutes audio for a brief duration. It's not something I want to have on. it also censored the word by replacing the text with asterisks.

Asked by vzazu 1 month ago

Last reply by vzazu 1 month ago

  • Archived

Unhappy with "List all tabs" icon

Is the "list all tabs" icon a new feature in Firefox 106.0? I am not sure I noticed it before. In either case, I find this icon pestering and wish to have it removed from… (read more)

Is the "list all tabs" icon a new feature in Firefox 106.0? I am not sure I noticed it before. In either case, I find this icon pestering and wish to have it removed from my top bar. Unfortunately, "Customise toolbar" does not appear to allow me to do so.

Asked by hevinroyal 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Firefox browser for Mac 10.11.6 assistance please

I have an mid 2007 IMac running El Capitan 10.11.6 I replaced my old Firefox version with a newer incompatible one and now I can’t recover the old version of Firefox. All… (read more)

I have an mid 2007 IMac running El Capitan 10.11.6 I replaced my old Firefox version with a newer incompatible one and now I can’t recover the old version of Firefox. All my bookmarks and saved data was on that older version. Can anyone help me find the most current version of Firefox for my Mac? Thanks!

Asked by dalehogoboom 1 year ago

Last reply by James 1 year ago

how to permanently keep the warning about closing multiple tab

how to permanently keep the warning about closing multiple tabs? Every so often, probably due to an unseen update, when I press the red X at the top of of a page where m… (read more)

how to permanently keep the warning about closing multiple tabs?

Every so often, probably due to an unseen update, when I press the red X at the top of of a page where multiple tabs are open, to see how many tabs are open, they disappear, and the preference option to not close multiple tabs without warning (which says the # of tabs open), has to be turned back on.

Asked by johnlk99 1 month ago

Last reply by cor-el 1 month ago

  • Archived

new 2023 update stops links

Had Firefox for many years. Generally, install updates automatically. Most recent update a few days ago (109.0 (64-bit)) has stopped all on page links. I even try to hov… (read more)

Had Firefox for many years. Generally, install updates automatically.

Most recent update a few days ago (109.0 (64-bit)) has stopped all on page links. I even try to hover over, view and copy links, and they don't show up. Try to advance pictures in a rotation display - no response. The only change was the auto update.

Asked by Doc 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Some Websites Not Working Correctly with Firefox 106.0.2

Some websites that should have pictures or animations within the body of their text are not showing up any more (the animations). Also, some websites have buttons to clic… (read more)

Some websites that should have pictures or animations within the body of their text are not showing up any more (the animations). Also, some websites have buttons to click that no longer work; it's not that any info is missing from input fields; the buttons simply don't work. Actual Example: I recently reformatted my hard drive a few days ago & re-downloaded and installed Firefox. Sometime later on, I signed into my McAfee account, although I kept receiving webpage error messages after sign-in stating the webpage I was seeking didn't exist. However, upon clicking on other buttons, it turned out I was actually signed-in. I went ahead and went to the download section of my account to re-download and install McAfee. No matter how many times I clicked the download button, nothing would happen. I established a chat session with McAfee Support; the Support Agent replied that others had complained about the same thing while using Firefox and the issue had been communicated to Mozilla, who supposedly knows about this and is working on a fix. The tech support agent advised me to use some other browser to download McAfee; I used Edge and the issue was successfully side-stepped. In the meantime, other websites that always have embedded animations or buttons to click don't work any more, either. Firefox has been my default browser of choice for years, but I have to go through the inconvenience to signing-out of whatever website I'm on and re-sign into that website again with Edge; a real pain. Please fix ASAP, and please give us a heads-up when this might be fixed, thanks.

Asked by jhmotjr 1 year ago

Last reply by cor-el 1 year ago