Showing questions tagged: Show all questions
  • Locked
  • Archived

Firefox crashes

[Locked as a duplicate of https://support.mozilla.org/en-US/questions/1243352. Please follow up there, thanks.] my firefox get crashed at start … (read more)

[Locked as a duplicate of https://support.mozilla.org/en-US/questions/1243352. Please follow up there, thanks.]

my firefox get crashed at start

Asked by paragkandi 1 year ago

Last reply by FredMcD 1 year ago

  • Solved
  • Archived

Firefox crashes

my firefox get crashed at start i have updated my version many times and re-installed it to my system but problem persist please help me to out this submited report id … (read more)

my firefox get crashed at start i have updated my version many times and re-installed it to my system but problem persist please help me to out this

submited report id bp-644b9d07-9d1e-4a74-aab0-0f00e0181211

Asked by paragkandi 1 year ago

Answered by TyDraniu 1 year ago

  • Solved
  • Archived

Software downloads aren't working

When I get prompted to update software, like Cisco Anyconnect, or Adobe Flash, I follow the prompts, and Firefox starts the download, creates a file, but no data is trans… (read more)

When I get prompted to update software, like Cisco Anyconnect, or Adobe Flash, I follow the prompts, and Firefox starts the download, creates a file, but no data is transferred. It just sits there with the file size at 0 bytes, and will do this indefinitely. To get around this I've used Chrome. I've also tried navigating to the download site in Firefox without the prompt, but it still does not work. For what it's worth here's troubleshooting info:

Asked by Bill_G 1 year ago

Answered by FredMcD 1 year ago

  • Solved
  • Archived

windows cannot access the specified device, path, or file. you may not have the appropriate permissions to access the item.

this morning, I get the above error message when attempting to open ff. I was able to open ff from the start menu(windows 7 enterprise), but all of my bookmarks have disa… (read more)

this morning, I get the above error message when attempting to open ff. I was able to open ff from the start menu(windows 7 enterprise), but all of my bookmarks have disappeared. I had the system administrator attempt to restore my computer, with no results, then reinstalling ff. upon reinstall, I was able to open ff, but bookmarks were still missing. then, a ff update "esr" was run, and now I get the error msg above trying to open ff from anywhere. I cannot open ff at all to restore defaults or run in safe mode to fix.

Asked by edfitzfish 1 year ago

Answered by FredMcD 1 year ago

  • Solved
  • Archived

Does clicking a .js file in Network disk cache execute the script?

Does clicking a .js file in Network disk cache (about:cache) execute the script? I clicked a .js file that opened an information screen with the word key followed by th… (read more)

Does clicking a .js file in Network disk cache (about:cache) execute the script? I clicked a .js file that opened an information screen with the word key followed by the URL for the .js. I clicked the .js URL and a Firefox screen with text opened.

Asked by AF_123 1 year ago

Answered by user1929 1 year ago

  • Solved
  • Archived

Firefox won't update

Running Firefox 63.0.3 (64-bit) on Windows 10 ver 1803, I click on "Restart to update Firefox" and get "Firefox is installing your updates and will start in a few moments… (read more)

Running Firefox 63.0.3 (64-bit) on Windows 10 ver 1803, I click on "Restart to update Firefox" and get "Firefox is installing your updates and will start in a few moments." But when it does start, nothing has changed: I am still running 63.0.3 and it still says "Restart to update Firefox." I have been round this loop a half dozen times. What next?

Asked by Rich Pasco 1 year ago

Answered by FredMcD 1 year ago

  • Solved
  • Archived

Am going to reformat my laptop, need assistance with settings

I am going to reformat my laptop, my dilemma is the Firefox settings and speed-dial. I have an add on - "FVD Speed-dial" with loads of pages. Is there a similar way of… (read more)

I am going to reformat my laptop, my dilemma is the Firefox settings and speed-dial. I have an add on - "FVD Speed-dial" with loads of pages. Is there a similar way of transferring this speed-dial as with Thunderbird? I used that method with success when building my wife's new laptop. Looking forward to your help Many thanks

Asked by EJohnDavies 1 year ago

Answered by FredMcD 1 year ago

  • Solved
  • Archived

"Verbinding is niet beveiligd" melding, hoe kan ik die blokkering opheffen?

Ik probeer een website (www.paginadelespanol.com) te bezoeken, maar Firefox opent deze niet, geeft wel het juiste adres in de balk weer. Naast het webadres verschijnt nie… (read more)

Ik probeer een website (www.paginadelespanol.com) te bezoeken, maar Firefox opent deze niet, geeft wel het juiste adres in de balk weer. Naast het webadres verschijnt niet een hangslotje, maar een cirkel met een "i" erin. Als ik daar op druk verschijnt de melding dat de verbinding niet beveiligd is. Ik heb deze pagina echter vaker bezocht zonder problemen. Hoe kan ik de blokkering opheffen? Ik zie nergens een knop "geavanceerd" waarvan sprake is in de "hulppagina" van Firefox

Asked by JandZ 1 year ago

Answered by McCoy 1 year ago

  • Solved
  • Archived

Feature request: keyboard shortcut for searching highlighting text in default search engine

What I would like is to have a keyboard shortcut when I highlight text to search the text in the default search engine. The next fastest option is to right click (after h… (read more)

What I would like is to have a keyboard shortcut when I highlight text to search the text in the default search engine. The next fastest option is to right click (after highlighting) and press S, or click 'Search DuckDuckGo for "selected text"'.

Asked by jray 1 year ago

Answered by FredMcD 1 year ago

  • Solved
  • Archived

Firefox does not display home page upon opening but the open previous page

Since the new Firefox V64.0, the homepage as set in settings, Options, Home, New tabs and pages does not work. My Homepage was always set to https://www.google.com/ but s… (read more)

Since the new Firefox V64.0, the homepage as set in settings, Options, Home, New tabs and pages does not work. My Homepage was always set to https://www.google.com/ but since the update Firefox always open the last page I was on, does not matter which page.

Asked by greenleader 1 year ago

Answered by McCoy 1 year ago

  • Solved
  • Archived

How do i get my synced stuff on a new browser

My firefox was running slow so I shut it down from task manager. When I opened it back up i got a pop up saying something about a refresh I wasn't thinking and click yes … (read more)

My firefox was running slow so I shut it down from task manager. When I opened it back up i got a pop up saying something about a refresh I wasn't thinking and click yes and it wiped everything off my browser. I tried looking in the options and saw no way to retrieve my data from my account which I thought was suppose to be backed up to my account. Why else would I be syncing to an account. So after that failed. I tried system restore to earlier that day. When I opened firefox everything was still gone. I then went back 4 days way before the refresh. Still firefox bookmarks and everything else was gone. I saw in a youtube video where you can find a back up on you computer and replaced the profile it gave me a error about profile can't be loaded. So I reinstalled firefox and still got the same error. I've tried reinstalling it like 10 times now.

Asked by Beny333 1 year ago

Answered by Beny333 1 year ago

  • Solved
  • Archived

After updating Firefox no longer work. White screen on all website.

I ran an update on my Firefox after Flash keep causing it to hang but now the entire browser is not working. When starting in Safe Mode and normal mode nothing loads. Com… (read more)

I ran an update on my Firefox after Flash keep causing it to hang but now the entire browser is not working. When starting in Safe Mode and normal mode nothing loads. Complete white screen. I can access the settings and options but nothing else. Can someone please help?

Asked by henryho96 1 year ago

Answered by henryho96 1 year ago

  • Solved
  • Archived

I just installed Firefox on a new device. Everuthing goes well except I cannot sign in on "my insurance" which works via a secured site DIGID in the Netherlands

On all other devices I can sign in. And also with the Edge browser in this device I can sign in on my insurance. DigiD is an official site from the Dutch gouvernment to g… (read more)

On all other devices I can sign in. And also with the Edge browser in this device I can sign in on my insurance. DigiD is an official site from the Dutch gouvernment to get acces to private websites

Asked by joernst 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

Starting last night some of the information in my eBay listing does not appear.

I went to list some items on eBay last night and part of the item description is not visible although if I go on Google Chrome all of the information is there. This only … (read more)

I went to list some items on eBay last night and part of the item description is not visible although if I go on Google Chrome all of the information is there. This only happened last night - never before. Some previous listings have the same problem but most do not. I worked with eBay and it appears to be a problem related with the Firefox browser.

Asked by kalsmith 1 year ago

Answered by jscher2000 1 year ago

  • Solved
  • Archived

How to stop Top Sites from sync?

I have the Options set to sync in Sync Settings, but also these two values to false in about:config: services.sync.prefs.sync.browser.startup.homepage services.sync.pr… (read more)

I have the Options set to sync in Sync Settings, but also these two values to false in about:config:

  • services.sync.prefs.sync.browser.startup.homepage
  • services.sync.prefs.sync.browser.startup.page

And top sites do sync after all. Is this a bug or am I missing something?

NOTE: None of the already asked (and archived) questions solve my problem.

Asked by dule 1 year ago

Answered by McCoy 1 year ago