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email received from Mozilla

I received an email saying that I had to sign in in order to keep my account. I did not click on the link provided since I thought it might be a scam. Was this a valid e… (read more)

I received an email saying that I had to sign in in order to keep my account. I did not click on the link provided since I thought it might be a scam. Was this a valid email? If so, is signing in now meet the requirement to keep my account?

Asked by SuMo Bot 1 week ago

Last reply by Kiki 1 week ago

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Security

Hello. I just have a general question. I have read about it a little but I get mixed info. Some say yes, some say no.... So, is it possible to get a virus or malware or a… (read more)

Hello. I just have a general question. I have read about it a little but I get mixed info. Some say yes, some say no.... So, is it possible to get a virus or malware or any of that spyware stuff on mobile phones like you can on a computer? Particularly Android phones. They have all these anti-virus apps and stuff you can download saying they're designed specifically for Android mobile devices but then I have read articles that say that the Android operating system is not the same as, let's say, a Windows PC operating system so it's not possible to download spyware onto it. I'm just curious and appreciate any info. Thank you!!

Asked by manda1420 1 week ago

Last reply by Denys 1 week ago

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Mozilla new security product

A few weeks ago I saw an Mozilla ad for a new Mozilla software product that cleaned up your PC and made it run better. The price was around $125.00 (I don't remember tha… (read more)

A few weeks ago I saw an Mozilla ad for a new Mozilla software product that cleaned up your PC and made it run better. The price was around $125.00 (I don't remember that exact price). It said that I would receive an email from Mozilla with download instructions. it's been a few weeks and I have not gotten any email. Does anyone know if Mozilla offers any such software or did I get scammed? I'm pretty good about seeing scams but Ive used Firefox and Mozilla for years and trust them. Maybe that's why I wasn't as careful as I should have been.

Thanks for any help that you can provide. Ron

Asked by ron.hull 1 year ago

Answered by ron.hull 1 year ago

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Disable updates AND updates pop-up EVERY SECOND OF MY EXISTENCE

Dear Firefox team, I have one question only. ARE YOU FUCKING INSANE? Can you STOP bombarding me with the notifications? This is MY DESKTOP, this is MY PC, I DON'T NEED t… (read more)

Dear Firefox team, I have one question only.

ARE YOU FUCKING INSANE? Can you STOP bombarding me with the notifications? This is MY DESKTOP, this is MY PC, I DON'T NEED this shit.


For anyone who would like to help:

No, there's no such option in settings. No, removing updater physically does not stop pop-ups. No, there's nothing in about:config to shut up the updates.


For Firefox team:

No, your updates ruin the browser, more and more, I think I'm about to switch to Pale Moon instead.

Asked by cp.progm 1 week ago

Answered by Agent virtuel 1 week ago

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Installation process - what happens

I have just installed firefox on my new computer. I had firefox on my old computer and laptop that are both still running. It has pulled in a list of mostly obsolete acc… (read more)

I have just installed firefox on my new computer. I had firefox on my old computer and laptop that are both still running. It has pulled in a list of mostly obsolete accounts and passwords which are listed when I select "passwords" I did not ask firefox to do this. why has it done this. what else may it have done that I don't know about

Asked by childerley7 1 day ago

Answered by childerley7 13 hours ago

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Password Manager on Win 11

Every time the browser autofills a password it asks me for my Windows password. I don't want this behavior, as this makes password autofill completely pointless. How do… (read more)

Every time the browser autofills a password it asks me for my Windows password. I don't want this behavior, as this makes password autofill completely pointless. How do I disable this "feature"?

Asked by daelin 1 week ago

Answered by Denys 1 week ago

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Background image change

I cannot change the background image when my Firefox app opens on my MS Windows laptop. During set-up, the system had me select an image, but I want to change it as I fin… (read more)

I cannot change the background image when my Firefox app opens on my MS Windows laptop. During set-up, the system had me select an image, but I want to change it as I find it distracting. Thanks!

Asked by Noah Henson 1 week ago

Answered by jscher2000 - Support Volunteer 1 week ago

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GMAIL does not update

Hello, for some reason my gmail does not update/sync on firefox when I delete a mail from other devices. I have tried clearing cache. could you please advise?

Asked by SuMo Bot 3 years ago

Answered by Dropa 3 years ago

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Deleted messages missing from Trash folder

I have set my account to "Don't delete any messages", because I frequently want to reread a deleted message in my Trash folder. However, when I go into my Trash folder to… (read more)

I have set my account to "Don't delete any messages", because I frequently want to reread a deleted message in my Trash folder. However, when I go into my Trash folder to search for a deleted message, I am finding that messages older than a certain date have disappeared, although I've done nothing to permanently delete them. For example, today everything older than May 3 is gone. What can I do to prevent this?

thanks, CW

Asked by chriswebb 1 week ago

Last reply by Denys 1 week ago

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How to block a site using ublock origin ?

Good day, The issues that I am encountering are explained below. The solution found after hours of research is uBlock Origin : https://ublockorigin.com/. Do you kno… (read more)

Good day, The issues that I am encountering are explained below. The solution found after hours of research is uBlock Origin : https://ublockorigin.com/. Do you know which filters and rules should be applied to exclude the Wikimedia Foundation and all of its derivatives from the results provided by my search engine? Please share your knowledge. Sincerely. ________________________________________________________________________________________________________________________ I am utilizing Firefox ESR 128.10 desktop version on the Linux operating system. I wish to conduct research on the internet, utilizing the Startpage search engine. I would like to exclude the following sites from my search results: wikipedia.org, the Wikimedia Foundation, and any affiliated websites, regardless of the language or location settings configured.

What is the correct approach to establish a customized Startpage search profile excluding all Wikimedia Foundation sites? What is the proper setting to create a persistent and customized search engine configuration that excludes all Wikimedia Foundation domains even after an operating system update or reinstallation? Is it permitted to manually manage a customized search engine?

I have been advised to utilize an add-on or create a dedicated profile.

What would be the most suitable solution in my case, and the one that will be the most effective and stable ?

It is unfortunate that mozilla-firefox does not appear to offer a 'blacklist' or exclusion list feature, as that would be the most direct approach to excluding the Wikimedia Foundation websites from the search results.

I thank you kindly for all of your suggestions and responses to come. ______________________________________________________________________________________________________________________

Asked by SuMo Bot 1 month ago

Answered by SuMo Bot 1 month ago

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bookmarks

I would like to know what happened to all of my bookmarks I had when I opened my firefox, nothing is there and I can't seem to find out how to restore them.. what ever yo… (read more)

I would like to know what happened to all of my bookmarks I had when I opened my firefox, nothing is there and I can't seem to find out how to restore them.. what ever you have done to firefox, mozilla I hate to say I don't like it at all.. thanks

Asked by lis152 1 week ago

Answered by jscher2000 - Support Volunteer 1 week ago

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Somewhere a dead phone number is blocking my ability to use my debit card for transactions.

When I last tried to buy with Google stored debit card from my bank the transaction was blocked by the presence of a four-month old phone number. I have updated several w… (read more)

When I last tried to buy with Google stored debit card from my bank the transaction was blocked by the presence of a four-month old phone number. I have updated several weeks ago to my current telephone number and address. Yet the new number is not there, instead the old number is not helping me.

Asked by WmRobt 1 week ago

Last reply by Denys 1 week ago

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windows 8.1 ongoing mozilla support 2023

Hello, I am still using windows 8.1 64bit & refuse windows 10, due to high risk privacy, yes predictable hollow words are said, BUT is Microsoft, a greedy un-scruple… (read more)

Hello, I am still using windows 8.1 64bit & refuse windows 10, due to high risk privacy, yes predictable hollow words are said, BUT is Microsoft, a greedy un-scrupled money making, money hungry corporate entity, wants us to willing give it our private details voluntarily or under thin layer of extortion.

Hence my sticking to windows 8.1 as I have certain control, mainly updates.

Will Mozilla browsers be specifically supporting older operating systems like windows 8.1 into the coming years, not just months, e.g. until January 2023

Yes is a blunt question, but is eluded against in other responses, maybe is Microsoft buy out to sacrifice mozilla loyal users or similar, same query is for Brave browser. Mozilla I think is last Bastian for decency & morality, a leader in justice & honour.

Asked by SuMo Bot 2 years ago

Last reply by James (On Leave) 2 years ago

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Chinese hanzi instead of Japanese kanji are rendered on websites

Hello, I'm a bit out of ideas how I can get Firefox to display the correct characters. For reference: https://learnjapanese.moe/font/ Windows: I only have german and ja… (read more)

Hello,

I'm a bit out of ideas how I can get Firefox to display the correct characters. For reference: https://learnjapanese.moe/font/

Windows: I only have german and japanese locale installed, i even changed in intl.cpl the language to japanese. I have installed the japanese language pack / fonts and it's showing correctly in any windows editor.

Firefox: Second language set to japanese, disabled all addons, tried it on private mode to no success.

Any ideas how I get the characters to display?

Edit: I made it work by changing in about:config the font.cjk_pref_fallback_order-string to have ja as first.

Asked by heunisch 3 days ago

Answered by heunisch 3 days ago

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Firefox deleted user data after the update

I updated firefox, and all my addons and sign ins are gone now. Search history and tabs remained intact. It also created a folder on my desktop, but I'm not sure how do I… (read more)

I updated firefox, and all my addons and sign ins are gone now. Search history and tabs remained intact. It also created a folder on my desktop, but I'm not sure how do I "extract" my old data from it.

Asked by Damir Zasimenko 1 week ago

Answered by jscher2000 - Support Volunteer 1 week ago

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Trying to sign into Epson support site being blocked by Malwarebyes as malware!

I just got a new Epson 3-in-one printer and tried to sign up for the warranty. I got a message that the warranty was expired... I went to the Epson support site on Firefo… (read more)

I just got a new Epson 3-in-one printer and tried to sign up for the warranty. I got a message that the warranty was expired... I went to the Epson support site on Firefox and Malwarebytes blocked the site as malware... It said I could add the site as approved, but I don't know how to do that. "https://www.epsoncom.com/my-account/home". The Epson site said I already had an account but my password was incorrect. I had an Epson printer more than ten years ago; I don't remember the password and they don't provide an option to reset it. HELP, PLEASE.

Asked by BTINAZ 2 days ago

Answered by jonzn4SUSE 2 days ago