• Archived

Version 125.0.3, Mac, tab crashing

Since upgrading to the last version, 125.0.3 I'm getting tab crashes. Is there any way to go to a previous version? I have not had any issues with the websites I'm vi… (read more)

Since upgrading to the last version, 125.0.3 I'm getting tab crashes. Is there any way to go to a previous version? I have not had any issues with the websites I'm visiting until this new version of Firefox.

Asked by robertglenanderson 1 year ago

Last reply by robertglenanderson 1 year ago

Missing bookmarks

I lost all bookmarks overnight and the Bookmarks tab is completely empty. I have located the latest JSONL24 backup file and tried to import it via the Firefox General Ta… (read more)

I lost all bookmarks overnight and the Bookmarks tab is completely empty. I have located the latest JSONL24 backup file and tried to import it via the Firefox General Tab setting; however, the file does not show up in the Import Browser Data route. In fact, the C: directory as seen through this window is quite different from the actual C: directory. What am I doing wrong? Are there any other way to restore the bookmarks using the JSONL24 file?

Asked by james.kitagawa 1 week ago

  • Archived

firefox says mic is enabled but it won't work

Hi, My mic will not connect to anything with firefox. when on the individual web pages it says mic is allowed but the websites won't detect any microphone. i've tested … (read more)

Hi,

My mic will not connect to anything with firefox. when on the individual web pages it says mic is allowed but the websites won't detect any microphone. i've tested this with discord and a handful of voice/pitch training websites, the results are always the same. it says the mic is allowed but the website won't pick it up

i've tried clearing my cache and the other recommendations i could find online like allowing autoplay, it still isn't working. i am on a mac using an external microphone and i've already made sure firefox has all mic permissions and that the mic works by testing it in the apple mic test thing as well as with other applications. this problem only comes up with firefox. i also disabled any privacy/security addons (i have ghostery, privacy badger and ublock origin, all currently disabled)

this is very frustrating and i truely don't know what to do about it, any advice would be greatly appricated

Asked by michelapluto 1 year ago

Last reply by michelapluto 1 year ago

  • Solved
  • Archived

F6 does not "Focus Search Field in Library" any longer?

Hello, when in the library, pressing F6 is meant to "Focus Search Field". This is documented at https://support.mozilla.org/en-US/kb/keyboard-shortcuts-perform-firefox-ta… (read more)

Hello, when in the library, pressing F6 is meant to "Focus Search Field". This is documented at https://support.mozilla.org/en-US/kb/keyboard-shortcuts-perform-firefox-tasks-quickly

However, since a recent update this no longer works. Instead, pressing F6 now switches the keyboard focus to the lefthand tree pane. A further press of shift+tab is needed to move to the search box.

My questions are: Has F6 stopped jumping to the library search box for anyone else? If so, was this a deliberate design choice? Does anyone know of an alternate keyboard shortcut to jump to the searchbox? Finally, is there anyway to revert to the old F6 behaviour?

Even if you can only answer the first question that would help, so I can determine whether or not it is just my Firefox. Although I have already tested in a brand new profile with the same results.

Thanks.

Asked by TechHorse 1 year ago

Answered by cor-el 1 year ago

  • Archived

tab groups don't work as advertised

The article at https://support.mozilla.org/en-US/kb/tab-groups says (and shows a mockup animation) to drag a tab onto another tab to create a tab group. It also says the … (read more)

The article at https://support.mozilla.org/en-US/kb/tab-groups says (and shows a mockup animation) to drag a tab onto another tab to create a tab group. It also says the feature is being rolled out in v137 and will be available to all users by May 6.

It's May 8, and I'm using v138, but dragging a tab onto another tab just reorders the tabs.

What's the deal?

Asked by davidmitchumbrown 9 months ago

Last reply by davidmitchumbrown 9 months ago

  • Solved
  • Archived

Mozilla Pop Ups

I am getting multiple pop-ups from Mozilla. When I close them they continually pop up again. They are warning me of a 'system Alert' about infection or virus. click on th… (read more)

I am getting multiple pop-ups from Mozilla. When I close them they continually pop up again. They are warning me of a 'system Alert' about infection or virus. click on them they are trying to sell me Norton anti virus products. I have Mcafee and its showing no problems. How can I get rid of these annoyances? Thank You

Asked by bricktown 11 months ago

Answered by James 11 months ago

  • Archived

Login page

I cannot open the login page on my hosts website. My host is https://ventraip.com.au/ based in Melbourne Australia. That means I cannot access the Cpanel so I cannot uplo… (read more)

I cannot open the login page on my hosts website. My host is https://ventraip.com.au/ based in Melbourne Australia. That means I cannot access the Cpanel so I cannot upload data on my web site. Other people can open that login page on their computers buy I can't on mine. Where is the problem?

This is the message I get


'Secure Connection Failed

An error occurred during a connection to vip.ventraip.com.au. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.'

Asked by Rug8Int 1 year ago

Last reply by cor-el 1 year ago

  • Archived

my network restarts

Every time i that i access something that i want to do i get this message The connection was reset The connection to the server was reset while the page was loading. … (read more)

Every time i that i access something that i want to do i get this message

The connection was reset

The connection to the server was reset while the page was loading.

   The site could be temporarily unavailable or too busy. Try again in a few moments.
   If you are unable to load any pages, check your computer’s network connection.
   If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the web.

What to do can you help me ?

Asked by englidh6 9 months ago

Last reply by englidh6 9 months ago

  • Solved
  • Archived

Did Not Connect: Potential Security Issue (SEC_ERROR_UNKNOWN_ISSUER)

Hi I have a problem with the configuration of my Firefox. (I hope it is not something more serious like a malware or a security break) Firefox version 124.0 (64bit) Os: … (read more)

Hi I have a problem with the configuration of my Firefox. (I hope it is not something more serious like a malware or a security break)

Firefox version 124.0 (64bit) Os: Windows 10 Pro (64bit) 10.0.19045 Build 19045

Step to reproduce

  1. 1. I go to: https://wwws.tesoro.es/index.aspx (website of the Spanish gov)
  2. 2. I click on the link: Cl@ve in the center of the page (that should bring me to https://pasarela.clave.gob.es/Proxy2/ServiceProvider)
  3. 3. I receive an error page "Did Not Connect: Potential Security Issue" "SEC_ERROR_UNKNOWN_ISSUER" (see the attached screenshot)

Things I tried

  • I followed the same steps on Chrome on the same machine

The website works

  • I followed the same steps on the same Firefox in Incognito mode on the same machine

The website DOESN'T work

  • I followed the same steps on a completely new Firefox profile on the same machine

The website DOESN'T work

  • I followed the same steps on Firefox on a different machine (same Firefox version, windows 11)

The website works

Asked by wheaterbelfanti.ulf.b1.40.2 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

Youtube volume slider visual issue

So I'm having a small issue with the volume slider on youtube. The gray bar that indicates volume is about 1% of the size it should be (Please see attached image). It fun… (read more)

So I'm having a small issue with the volume slider on youtube. The gray bar that indicates volume is about 1% of the size it should be (Please see attached image). It functions fine but bothers me enough that I've contacted support. I've opened it in safe/troubleshooting mode and the issue persists, and there in no issue on chrome. Any help would be appreciated, thanks ^_^.

Asked by Sean challen 9 months ago

Answered by Sean challen 9 months ago

  • Archived

VPN and connection

Hello! I have Firefox in all my units and it has worked very well over the years. Until I activated Avast SecureLine VPN on my computer HP Microsoft 11. When the comput… (read more)

Hello!

I have Firefox in all my units and it has worked very well over the years. Until I activated Avast SecureLine VPN on my computer HP Microsoft 11.

When the computer is connected to wifi/internet and VPN is activated, the Firefoxprogram won´t start correct. It says I am offline. If I then turn VPN of and update the page it will work immediately. As soon the page start the update I can turn VPN on and it will work on every link and page.

What can I do to get rid of this problem?

/Mattias Forsberg

Asked by olof.mattias.forsberg 11 months ago

Last reply by ej wxb 8 months ago

  • Archived

Form autofill not working on site

Have a service ticket website we use (EasyVista) that should be form populating previous entries however this is not happening in FireFox. Doing this on Chrome works prop… (read more)

Have a service ticket website we use (EasyVista) that should be form populating previous entries however this is not happening in FireFox. Doing this on Chrome works properly. I've included screenshots showing both.

Autofill is properly set. Below is all config entries that have "autofill" in their name:

browser.urlbar.autoFill true browser.urlbar.autoFill.adaptiveHistory.enabled false browser.urlbar.autoFill.adaptiveHistory.minCharsThreshold 0 dom.forms.autocomplete.formautofill true extensions.formautofill.addresses.capture.enabled true extensions.formautofill.addresses.enabled true extensions.formautofill.addresses.experiments.enabled false extensions.formautofill.addresses.ignoreAutocompleteOff true extensions.formautofill.addresses.supported detect extensions.formautofill.addresses.supportedCountries US,CA,FR,DE extensions.formautofill.available detect extensions.formautofill.creditCards.enabled true extensions.formautofill.creditCards.heuristics.fathom.confidenceThreshold 0.5 extensions.formautofill.creditCards.heuristics.fathom.highConfidenceThreshold 0.95 extensions.formautofill.creditCards.heuristics.fathom.testConfidence 0 extensions.formautofill.creditCards.heuristics.fathom.types cc-number,cc-name extensions.formautofill.creditCards.heuristics.mode 2 extensions.formautofill.creditCards.ignoreAutocompleteOff true extensions.formautofill.creditCards.reauth.optout MDIEEPgAAAAAAAAAAAAAAAAAAAEwFAYIKoZIhvcNAwcECHIvPwk4C9zyBAj7rcwgHE0r7g== extensions.formautofill.creditCards.supported detect extensions.formautofill.creditCards.supportedCountries US,CA,GB,FR,DE,IT,ES,AT,BE,PL extensions.formautofill.heuristics.autofillSameOriginWithTop true extensions.formautofill.heuristics.captureOnFormRemoval true extensions.formautofill.heuristics.captureOnPageNavigation true extensions.formautofill.loglevel Warn extensions.formautofill.supportRTL false services.sync.prefs.sync.signon.autofillForms true signon.autofillForms true signon.autofillForms.autocompleteOff true signon.autofillForms.http false

Asked by DGDomtar 1 year ago

Last reply by DGDomtar 1 year ago

  • Archived

How to completly remove buildt in AI in Firefox

It nags me, that I ain't asked if I want the AI function, you just force it over me without giving me any choice, if I want it.. SO, how to COMPLETELY remove the AI fun… (read more)

It nags me, that I ain't asked if I want the AI function, you just force it over me without giving me any choice, if I want it..

SO, how to COMPLETELY remove the AI function in Firefox and Linux Ubuntu..

AI scare me and I definitely don't want ANY of it!!!

Asked by Linnes firefox konto 9 months ago

Last reply by pleasebothermehere 5 months ago

  • Archived

ublacklist

Hello I have a ublacklist 8.10.2, at the page of the author there is a version 8.12.0 of ublacklist and still at download extension page of the the addon still showing 8… (read more)

Hello

I have a ublacklist 8.10.2, at the page of the author there is a version 8.12.0 of ublacklist and still at download extension page of the the addon still showing 8.10.2! when it will be updated to 8.10.2?

Thanks

Asked by alex_mirov 8 months ago

Last reply by Paul 8 months ago

  • Solved
  • Archived

Corrupted PDF Downloads from Intranet sites after 125.0.1 Update

Prior to update 125.0.1 corporate intranet users could download PDF files from our Line of Business applications / Webpages. Today after the latest update the PDF files … (read more)

Prior to update 125.0.1 corporate intranet users could download PDF files from our Line of Business applications / Webpages. Today after the latest update the PDF files download but are corrupted. The site was added to the trusted webpage without improvement.

Adobe Acrobat Reader could not open ********.pdf because it is either not a supported file or because the file has been damaged

Asked by Jeff@work 1 year ago

Answered by NoahSUMO 1 year ago

  • Archived

Battery life poor

I've got an M2 MacAir running the latest version of Sonoma. Within the last week, the battery power has fallen off a cliff. It barely runs for a couple of hours and recha… (read more)

I've got an M2 MacAir running the latest version of Sonoma. Within the last week, the battery power has fallen off a cliff. It barely runs for a couple of hours and recharging takes nearly half a day. I'm not running anything unusual just social media & YT videos. This seems to have coincided with the latest Firefox update. I was wondering if this might be contributing to it or if this is a common problem since Sonoma & FF updates?

Anyone any ideas?

Asked by veger 1 year ago

Last reply by zeroknight 1 year ago