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Saving Passwords

Every time I sign into a site, Firefox asks me if it should save my password. I say: Yes. It replies: Password Saved. But it has not stored any of my passwords for over o… (read more)

Every time I sign into a site, Firefox asks me if it should save my password. I say: Yes. It replies: Password Saved. But it has not stored any of my passwords for over one year now. What is the problem? I have to insert my passwords myself.

Asked by NOEL MOITRA 1 month ago

Last reply by cor-el 1 month ago

loading pages

When I want to access a particular page the page appears and then immediately disappears. In another instance I can get to a site but some of the links won't work. When… (read more)

When I want to access a particular page the page appears and then immediately disappears. In another instance I can get to a site but some of the links won't work. When I try and use the link the page appears and then quickly an error 500 Message appears. These problems don't exist If I switch to ms edge. This of course is a pain to have to switch prowsers to reach these pages particular with the site that I can enter but can't use some of the links. Would really appreciate your help

Asked by jansey 4 weeks ago

Last reply by cor-el 3 weeks ago

bookmarks and most history no longer accessable. They may be gone. Where are bookmarks stored.

My bookmarks and most history no longer accessable. They may be gone. I need to know where they are stored so I can make sure they are gone. If they are gone I have … (read more)

My bookmarks and most history no longer accessable. They may be gone. I need to know where they are stored so I can make sure they are gone. If they are gone I have other machines which do have bookmarks. I think there is a way to copy the bookmarks from one system to another. Hopefully that information is in the main default-release and I can move a copy to the lacking bookmarks closer to the machine with no bookmarks and import what I need?

Asked by greg 1 month ago

Last reply by cor-el 1 month ago

signing into account on new desk top, lost all settings

hard drive went on desktop, downloaded firefox on new desktop same windows 10. sign in shows non of my original home page with bookmarks , no passwords, no history etc. A… (read more)

hard drive went on desktop, downloaded firefox on new desktop same windows 10. sign in shows non of my original home page with bookmarks , no passwords, no history etc. Acts like a new account?

Asked by irishmygirl 1 month ago

Last reply by cor-el 1 month ago

need help

I'm desperate for some help here. I'm a long time customer of Mozilla, and have used Firefox for many many year. Recently, my hard drive was erased, I lost all my data, a… (read more)

I'm desperate for some help here. I'm a long time customer of Mozilla, and have used Firefox for many many year. Recently, my hard drive was erased, I lost all my data, and I've got a new computer that I'm setting up I'm trying to sign into my Firefox but I don't have the password. I go through Password reset options, and it send a code to my email ([edited] @mindspring.com) and the spam filter is filtering out the email, so I cannot see it. I'm stuck in a loop! I cannot get the passcode and cannot sign into my account. I just need to chat with someone to help me. Please call my call when available.

vince Schmidt

Asked by vrms10 1 month ago

Last reply by cor-el 1 month ago

Bookmark bar randomly clears

Sometimes the bookmark bar will just be completely empty (see screenshot). Clicking on the bar does nothing, they're not invisible they're actually gone. The bookmarks ar… (read more)

Sometimes the bookmark bar will just be completely empty (see screenshot). Clicking on the bar does nothing, they're not invisible they're actually gone. The bookmarks are still saved on my account, so right-clicking and removing and re-adding the bookmark bar restores them as they were. But I'm having to do this like 2-3 times a day and it's getting really annoying.

I've tried restarted the application and that didn't help. Firefox version: 124.0.2 (64-bit)

Asked by Rasmus 4 weeks ago

Last reply by zeroknight 4 weeks ago

Google sign in popups

There a number of web sites (eg Trustpilot, Moneysupermarket) where an irritating 'Use your Google account to sign in' popup appears on the login page. Is there any way … (read more)

There a number of web sites (eg Trustpilot, Moneysupermarket) where an irritating 'Use your Google account to sign in' popup appears on the login page. Is there any way I can stop this appearing?

Asked by R WIlliams 1 month ago

Last reply by Agent virtuel 1 month ago

Browser makes strange "sw.js" requests to servers, no plugin to blame

I'm developing a website and noticed while testing that firefox sends requests to "/sw.js" on my local webserver. When starting with a fresh profile folder, this does not… (read more)

I'm developing a website and noticed while testing that firefox sends requests to "/sw.js" on my local webserver. When starting with a fresh profile folder, this does not happen (and also not with other browsers). So, I thought, this might be one of my extensions, but in Troubleshooting mode, the browser still sends these requests, everytime a site is refreshed. It does not affect performance or anything, I am just afraid that I was somehow hacked as I did not make many settings in firefox. Do you know, how I could further diagnose the problem?

Asked by Dro 2 weeks ago

Last reply by TyDraniu 2 weeks ago

Disable autofilling/suggestions for e-mails/usernames

I've been searching for how to disable the little dropdown menus with emails you could use for a field, but I can't find anything. I made a clean install and found some… (read more)

I've been searching for how to disable the little dropdown menus with emails you could use for a field, but I can't find anything.

I made a clean install and found someone that had the solution, but I can't find this post anymore no matter how much I search.

There's no forms and autofill section for me under the privacy section of settings, whether it's been removed through updates or it's a bug for me (which would be weird if it were both the case on my current PC and the old one) I don't know.

All I know is that the solution involved going to about:config and changing a setting in there.

I don't want to just delete the entry by doing down arrow and delete.

Any help is appreciated!

Asked by tryspamming 1 month ago

Last reply by cor-el 1 month ago

disableFirefoxUpdates - how to change it?

hi there, there is disableFirefoxUpdates can I enable this function? can I cancel an "organization" intruding? I'm not in organization, it's my home private computer. … (read more)

hi there,

there is disableFirefoxUpdates

can I enable this function? can I cancel an "organization" intruding? I'm not in organization, it's my home private computer.

thank you

Asked by Stan 4 weeks ago

Last reply by cor-el 4 weeks ago

Cannot log in to Capital One In Firefox But I can in Microsoft Edge.

I cannot log in to www.capitalone.co.uk with the Firefox Browser but I can with Microsoft Edge. I use Firefox Browser as my default browser. This problem only started yea… (read more)

I cannot log in to www.capitalone.co.uk with the Firefox Browser but I can with Microsoft Edge. I use Firefox Browser as my default browser. This problem only started yeaterday, before that every thing was fine.

Asked by owen.moore 1 month ago

Last reply by zeroknight 1 month ago

Firefox won't show xlsx preview.

As of a couple of weeks ago, or so, Firefox will not display a preview of an XLSX file. Is this due to a recent update? This is coming from a DropBox account. https://… (read more)

As of a couple of weeks ago, or so, Firefox will not display a preview of an XLSX file. Is this due to a recent update?

This is coming from a DropBox account.

https://www.dropbox.com/s/x6co6qqddd5itfd/Hope%20City.xlsx?dl=0

Asked by Steve Grimes 4 weeks ago

Last reply by jscher2000 - Support Volunteer 4 weeks ago

Bookmarks missing

Hello, After the recent update, I have lost all of my saved bookmarks and links. These were for work, and I am unable to do anything without them. Can someone please h… (read more)

Hello,

After the recent update, I have lost all of my saved bookmarks and links. These were for work, and I am unable to do anything without them. Can someone please help me get everything back. Thank-you.

Asked by mselby 4 weeks ago

Last reply by cor-el 4 weeks ago

delete a extension that wont let me delete it

I have a highjack browser virus.I think it came with a extension. Ad blocker extension. when i open extensions that on shows up in all green and i cant do anything to del… (read more)

I have a highjack browser virus.I think it came with a extension. Ad blocker extension. when i open extensions that on shows up in all green and i cant do anything to delete it. it wont let me refresh firefox. I use bing search.When I do any search it switchs me to yahoo search. And I dont know how to stop it doing that.Can you help Please

Asked by marc james 1 month ago

Last reply by cor-el 1 month ago

Firefox consuming a lot RAM

Hey, I don't know if it's just me but maybe it might be an update or something but Firefox will spike in RAM usage, I'm talking about 3GB for one tab seemingly out of now… (read more)

Hey, I don't know if it's just me but maybe it might be an update or something but Firefox will spike in RAM usage, I'm talking about 3GB for one tab seemingly out of nowhere, and it's not website specific, it could a YouTube video, or Meet, it also doesn't matter whether the tab is active or not, the spike happens to any tab even background tabs and Firefox basically becomes unusable. I've restarted the browser, removed extensions nothing seems to help and my firefox is up to date.

Asked by kitongamark 4 weeks ago

Last reply by zeroknight 4 weeks ago

Unable to activate bookmarks from "bookmarkbackups" folder

My iMAC desktop computer crashed yesterday and ultimately I ended up having to go into recovery mode, erase the hard drive to reinstall the OS and then restore the applic… (read more)

My iMAC desktop computer crashed yesterday and ultimately I ended up having to go into recovery mode, erase the hard drive to reinstall the OS and then restore the applications and files from TimeMachine using Migration Assistant. All of that worked fine, but Firefox was still hanging up, so I deleted it and downloaded the most recent version. That of course wiped out all of my bookmarks. I used Time Machine to restore the "bookmarksbackup" folder as shown in the image below. That did not help, at least in terms of restoring my bookmarks to Firefox. I noticed that a second profile had been created, so I copied the same list of files to the bookmarksbackup folder under that profile. Still no help. It occurred to me that perhaps there is another place where the current active bookmark file should live, but if that is the case, I can't figure out where that might be. I'm quite stuck and really need access to my bookmarks. Any suggestions are greatly appreciated!

PS: I've since run a thorough virus scan using Microsoft Defender and checked disk integrity using DiskUtility.

Asked by gpatronek 1 month ago

Last reply by cor-el 1 month ago