Firefox Support Forum

Stuck with this hourglass logo on tabs since the latest update v121.0

https://imgur.com/a/k26XOm7

Now what I have noted is that this is causing the pages to load slow. Only ublock extension is installed, tried all dns settings but the result is the same. Is anyone facing the same?

These pages say to change the value and this hourglass thing will be removed

https://support.mozilla.org/en-US/questions/1303416

https://www.reddit.com/r/firefox/comments/igx73s/this_hourglass_icon_on_loading_tabs_in_v80_is/

But I cannot see any option to change the value on that location

https://imgur.com/a/zMRQvka

What to do now?

Hello,

I have been working with OpenTable support for 2 months. We finally resolved it is not on their end.

Issue: When opening opentable.com the website loads and then a blank page is presented at the end. You can see a flash of the base site and any links that were attempted.

Items attempted to resolve:

• clear cache and history
• updated firefox site
• downloaded, uninstalled and reinstalled firefox
• incognito mode
• removed all all ons/plug ins
• tried links to pages outside of opentable.com

I have their responses and what they have attempted (in emails should you want). I also have snapshots of what I see. The odd thing is completely removing firefox and installing should have fixed it but it didn't.

One thing that does work is links to opentable from restaurants (email or from their websites). Initiating from the base browser does not work.

I am on Windows 10 and all updates have been installed.

Hello

I am using Firefox with synchronisation mainly on 2 PCs and 1 iPhone (there are old iPhone and 1 raspberry Pi connected, but not used). I have noticed that at least for a few months Firefox password library on iPhone was missing some password I needed, but I could always look them up on either PC without problem. Usually i tried to fix this by manualy synchronizing Firefox on iPhone in settings, it always showed that it is synchronized. Today I have discovered that i have only 19 passwords saved on my PC - same as on iPhone, but yesterday there were much more (probably all, but I can not be certain). Oldest one was created on 30. 10. 2023. All other are gone, I have managed to restore some old passwords (cca 370) from october 2021. I have disconnected internet and WiFi, placed old logins.json and key4.db in current profile, opened firefox and exported them. Once internet is restored, all passwords are deleted again, only those 19 recently created stay.

I did not delete any passwords or logins or anything on any device and did not delete any file or firefox profile. Why did it delete passwords without asking? And how can I prevent this from repeating? Because this is unusable password manager that randomly decides to purge login data from time to time.

thank you

I have had two issues since transferring to Firefox from Chrome. Both result in error messages:

1. I have a Revolut bank account for which I get an error message (see below) when I try to log in. When I click the 'Restart Log In' button it retruns me to the orginal log in page with my name and on clicking this I am logged in. I have contacted Revolut support but they say the issue is with Firefox.

2. Other issue I have is that in trying to access some websites I get a messaeg saying that the site cannot be verified with a button to 'Try Again'. Once I click this button I can access the page.

I can work around these issues but they are annoying.

Hello,

I am experiencing a persistent issue with web browsers on my Lenovo Legion T5 26IAB running Windows 11 Home. Regardless of whether I use Mozilla Firefox, the browser frequently crashes. This happens at least once a day, and it seems to be unrelated to the number of tabs open or the specific content being viewed. I did the help -> diagnose mode without plugin and it crashed too, im not sure what this is realted to.

The crashes often present with an error message suggesting a failure in the new tabs or trying to load a old one, despite the fact that my system's RAM usage is typically around 60-70%. I have already updated the BIOS, Lenovo drivers, and NVIDIA graphics drivers, but the issue persists.

I'm seeking advice on what might be causing these browser crashes. Is it possible that there's a compatibility issue with Windows 11 Home? Could it be related to the graphics card or its drivers, even though they are up-to-date? I have not changed the power cable from my old PC; could this be a factor?

Any insights, suggestions, or similar experiences would be greatly appreciated. I'm trying to determine if this is a hardware issue, a driver conflict, or something else entirely.

Thank you in advance for your help.

Hello,

My old computer which I had all my bookmarks and passwords stored on it has died. I got a new one and installed Firefox, but can't seem to see any of my old settings. I did not back them up as I assumed they were all stored on the cloud. Is there a way for me to get them back? (including all the websites I stored).

I don't have anywehre else to import the data from.

Thank you and Happy New Year, Ori

When I access bookmarks using the manager/editor I see all bookmarks. However when I try to use bookmarks from the dropdown in the toolbar, I only see some bookmarks. I think it's the newer bookmarks that are missing but not certain.

You search for a word using Control+F like any other program. It's highlighted on the page if it's there. Or you would think so. But no. Why does Firefox so often say it found a word when you can clearly see it's not there on the page? Nothing is highlighted. It even gives you the number of results on the Find bar. Some may be there but others are not. This has been like this for years. Why?

well your latest update not only crashed my browser, but also crashed my computer, now it takes 1-2 minutes to load a page after your recent update. oh. it also changed all of my settings! Great job in setting the internet back 20 years, it makes dial up look lightening fast!

Hi.

This message has three sections: little background, little rant, and little help from my friends.

Little background: I use PCs since Commodore 64, and internet since dial-up modems. Apart for some curiosity attempts with other browsers, I always used Firefox. Back then you either could do some DIY or you were done for. So, I am not a noob. And yet I am not a programmer, and do not have to damn be in order to use a damn internet browser. I have no words to express how negatively the choice of changing the behavior of the X button, to make it disappear when a certain amount of tabs are open, affects my user experience with Firefox. I tolerated it version after version. Found mentions of about:config tweaks which never worked. Found mentions to css codes which seemed so complicated that I just gave up (I also don't have much capacity for such things atm). I was ready to get rid of Firefox today after all this time of being loyal. I would have, if it was not for Cor-El. (Cor-El you can put this testimonial on your website if you'll ever start a consulting business).

Little rant: I SO SO SO SO SO SO MUCH HATE bad UX Design! And the FIRST definition of bad UX Design is when a designer imposes their own tastes and preferences on the users, or makes assumptions (based on their own usage) about how users would do things. I don't give the lesser s... if Firefox's UX Designers usually only have few tabs open, or don't mind clicking on a tab to make the damn X button appear, or would gladly abandon their beloved ergonomic mouse to buy a standard one with a mid button just to close tabs, of whatever the f... was going on in their minds when they decided to remove such an ESSENTIAL FEATURE!!! This change is WRONG! Nobody asked for it, nobody wants it, nobody likes it. The X button was not disturbing anybody. WHY must we tweak some f... about:config setting or ask in this Community for some css code to get back what should have never been removed!!!??? DO YOUR JOB, which is to make OUR user experience better, OUR, not yours!!!

Little help from my friends: After quick searches over a long time where I couldn't dedicate more resources to this, I came here determined to dig deep to find a solution. And I've found a few posts with answers from Cor-El. I followed his instructions in THIS post to configure a css file with the code that he provided in THIS other post (because I thought I didn't want the delay offered by the code he provided in the former post). Problem solved.

Now a question for Cor-El: Is it just me or the solution with the two browser.tabs settings does not work? It's the first thing I tried. I went from 50/50 to 200/200 to see if size matters. But no chance. Maybe there is another setting that must be activated for these to have effect? Or was their effect on the X button removed in newer Firefox versions (like the UX Destroyers really hate us)? Btw, I wanted to see how the delay thing would work, so I tried the code you gave in the first post, and it didn't have any effect. Whereas the code you modified for a guy in THIS post works perfectly. What could be the reason?

And 2 requests: - can you make some guide or pinned post about this, where you put together the info you gave in different posts? Something with your super easy instructions how to create a css file, and the two codes (with and without delay). And if the browser.tabs solution can still work, that too. All info in one single place, easy to find. - can you point me to a (possibly ADHS friendly) resource to more css codes for other useful tweaks, and to an explanation of what all about:config settings do? I like to tweak things to my needs. But I get overwhelmed if I have to read through tons of material. Thanks :)

Bonus Material, Little Rant part 2: It's good and nice that people help each other and I am thankful, but it does not need to come to this. Sure, I've read that the (ridiculous) reason behind the choice of making the X button disappear was to avoid accidental closure of tabs. But WHY taking for granted that we are some !diots who can't even use a mouse properly? And even if it happens once, we can still go to the damn "recently closed tabs"! But no, they had to remove the X button for all of us, to prevent a bunch of !%#@! from maybe sometime accidentally closing a tab. Why not just adding an option in the settings (NOT in some hidden "about:config") to let us choose if we want to have the damn button or not? Btw, a lot of these about:config tweaks are really useful and not dangerous at all and should imo be included in the normal settings. Keeping things simple and tidy does NOT mean reducing options. Unless you're Apple.

Please God-zilla let these [censored content] UX Designers read this post.

Amen and happy new Xear.

Hi,

I've been using the following in userChrome.css for many years

1. menu_close { display: -moz-box !important; }

to restore "Close Tab" in the File menu, based on cor-el's response regarding restoring menu_bookmarkAllTabs here:

https://support.mozilla.org/en-US/questions/799856

This stopped working some time ago and I am finally getting around to asking why.

I do have toolkit.legacyUserProfileCustomizations.stylesheets set to true, and other items in userChrome.css are working.

I am using 121.0 at home and 115.0 ESR at work and see the same (i.e. no "Close Tab"), in both cases on Debian testing. I do see this menu item when using the keyboard to open the File menu.

Any idea why this no longer works?

thank you, Greg

I use mozilla firefox as my main web browser, and youtube sometimes does sometimes doesn't load (picture below). This happens only on firefox. Every other website works fine tho.

On all sites where I need to login with my work account I get a tab crash when the browser redirects to https://login.microsoftonline.com/ac4b0eb0-811e-4ab0-acca-8a87079290dc/oauth2/v2.0/authorize?response_type=id_token&scope=user.read......

This is a recent failure (this week), that occured without any changes on my own account to Firefox developer version 121.0b2(64-bits)

I had to install google chrome to overcome this problem. Chrome has no issues with microsoft authentication.

Please solve as soon as possible, otherwise I will be switching to another browser.

Hi, I'm in a little bit of a chock... Firefox updated and recommended me to use a new profile. Sadly I chose that option and now I've lost all my previous settings. Panic! Is there ANY way I could get my saved passwords and favorites back from the previous install?!

Greatful for help here...

Best regards Robert

I just noticed today that my New Tab Page is now displaying an old set of icons (are they called bookmarks?) It might be associated with the recent update to v121, but I have lost several newer pinned icons. The display today is shown in the attached image, and I have drawn a red diagonal through icons that have not appeared on my New Tab Page for some time. I don't have a list or image of the recent ones that are gone missing.

I'm sure I'll eventually find and replace the ones that I lost, but this is just embarrassing for FF, which I use for just about everything.

If there's a way to revert, I'd like to know.

Firefox is blocking/preventing me from visiting a website even though it is secure but Firefox does not recognize the certificate issuer. How do I get around this? Thank you.