Restoring my bookmarks and settings from my old browser

Hello, My old computer which I had all my bookmarks and passwords stored on it has died. I got a new one and installed Firefox, but can't seem to see any of my old setti… (read more)

Hello,

My old computer which I had all my bookmarks and passwords stored on it has died. I got a new one and installed Firefox, but can't seem to see any of my old settings. I did not back them up as I assumed they were all stored on the cloud. Is there a way for me to get them back? (including all the websites I stored).

I don't have anywehre else to import the data from.

Thank you and Happy New Year, Ori

Asked by orilatter 4 months ago

Last reply by Paul 4 months ago

Problem google mail cursor

Firefox. LinuxMint 21.3 Cinnamon 6.0.4 , Google Mail Compose, Pressing and holding the arrow key moves the cursor one character at a time. Google Chrome works fine. … (read more)

Firefox. LinuxMint 21.3 Cinnamon 6.0.4 , Google Mail Compose, Pressing and holding the arrow key moves the cursor one character at a time. Google Chrome works fine.

Asked by edrobinov 1 month ago

Last reply by cor-el 1 month ago

Wall Street Journal Opinion pages won't load fully

Hi, WSJ opinion pages won't load fully on Firefox. The same webpage works on other browsers. This has been a recurring issue ever since I switched over to Firefox. It's… (read more)

Hi,

WSJ opinion pages won't load fully on Firefox. The same webpage works on other browsers. This has been a recurring issue ever since I switched over to Firefox. It's the main reason why I still keep Google Chrome around.

I've tried updating to the newest version of Firefox and also iOS. Also, clearing my cache/cookies works sometimes but the problem keeps coming back.

Asked by isaackim929 3 months ago

Last reply by zeroknight 3 months ago

Playing video on YouTube is always choppy, repeated message "experiencing interruptions, find out why"?

I keep getting a message that says on YouTube "experiencing interruptions, find out why?'. The videos pause and are choppy. When I click find out why, it's telling me to … (read more)

I keep getting a message that says on YouTube "experiencing interruptions, find out why?'. The videos pause and are choppy. When I click find out why, it's telling me to turn off my high resolution. I don't even know how to do this. My tower is connected to a samsung hd smart tv, that serves as my monitor. I have a wireless keyboard and mouse. The message is constant - all day long, every day. Can you please help me fix this problem. I am a paying member of YouTube Premium. Thank you.

Mike Harold [removed email and phone# from public support forum]

Asked by sunglassguyz 3 months ago

Last reply by cor-el 3 months ago

whatsapp privacy

So Mozilla supports privacy rights- and I've supported Mozilla for that reason- but they want Whatsapp to be censored for "misinformation" ? How does that go togeth… (read more)

So Mozilla supports privacy rights- and I've supported Mozilla for that reason- but they want Whatsapp to be censored for "misinformation" ? How does that go together? Whatsapp was supposed to be encrypted and not even Whatsapp was supposed to know the content of messages. How would they know about misinformation? And how do they get to decide what's misinformation now?

Asked by Elke's Firefox 3 weeks ago

Last reply by TyDraniu 3 weeks ago

After 120 update this week cannot access some sites including my own local NAS either at all, or without going through sveeral warnings

Updated FF Tuesday evening and noticed first on Wednesday when unable to log in to my Tesco food website. Access not allowed from this server or some such. I tried to us… (read more)

Updated FF Tuesday evening and noticed first on Wednesday when unable to log in to my Tesco food website. Access not allowed from this server or some such. I tried to use the Tesco feedback form and then got alerts both from Avast (saying it was infected) followed by FF refusal to connect. I tried safe mode and removing and adding FF.exe to Avast without change. I reset FF without change. MS Edge allowed access to all these sites without a murmur.

Today i can get to Tesco main site but still not Feedback.

Also my local Synolgy NAS now has a warning that it is dangerous to access from FF. Nothing has been changed in its set up or security. I can and do override and access everything

Something in the Tuesday update has caused this clash. I did think at one point I also saw 120.0.1 being offered but that may have been my confusion.

Happy user of FF fro many years and do not want to change.

Asked by prv.hg 5 months ago

Last reply by zeroknight 5 months ago

PR_END_OF_FILE_ERROR I just started getting this error when opening Amazon.com. it sometimes takes 4-5 attempts before I can access my account.

PR_END_OF_FILE_ERROR how do I get rid of this error that keeps popping up when I attempt to launch Amazon.com I have never had this happen before..... it just started… (read more)

PR_END_OF_FILE_ERROR how do I get rid of this error that keeps popping up when I attempt to launch Amazon.com I have never had this happen before..... it just started about a week ago.

Asked by G Smo 1 month ago

Last reply by zeroknight 1 month ago

cannot install Firefox 124.0.2

I am running Edition Windows 11 Home Version 23H2 Installed on ‎10/‎13/‎2022 OS build 22631.3447 Experience Windows Feature Experience Pack 1000.22688.1000.0 Device speci… (read more)

I am running Edition Windows 11 Home Version 23H2 Installed on ‎10/‎13/‎2022 OS build 22631.3447 Experience Windows Feature Experience Pack 1000.22688.1000.0 Device specifications; Device name MSI Processor 12th Gen Intel(R) Core(TM) i7-1280P 2.00 GHz Installed RAM 16.0 GB (15.7 GB usable) System type 64-bit operating system, x64-based processor

When I click on install Firefox 124.0.2 the following window pops up stating; Sorry, Firefox can't be installed. This version of Firefox requires Microsoft Windows 10 or newer. Please click the OK button for additional information.

Which opens up a new window giving me the following installation requirements.

Firefox System Requirements Firefox 124.0.2 Windows Operating Systems (32-bit and 64-bit)

   Windows 10 or later

Recommended Hardware

   1 gigahertz (GHz) or faster compatible processor or System on a Chip (SoC)
   1GB of RAM / 2GB of RAM for the 64-bit version
   500MB of hard drive space

As previously noted, my windows operating system and hardware meet the Firefox System Requirements.

Please let me know what needs to be done to install Firefox 124.0.2

Thank you! John

Asked by jdhersh 1 month ago

Last reply by zeroknight 1 month ago

Page refresh problems not covered elsewhere Firefox ESR 115.9.1

Goodd day from UK I run firefox esr 115.9.1 and find the the F5 refresh key does NOT refresh the images. The same applies when using the "reload" icon in the menu. Read… (read more)

Goodd day from UK I run firefox esr 115.9.1 and find the the F5 refresh key does NOT refresh the images. The same applies when using the "reload" icon in the menu.

Reading other posts, nothing seems to apply here.

There are NO add-ons at all and everything is cleared on close. The text DOES seem to change.

As a web developer checking updates this is extremely annoying as only hope is keep closing the browser (to clear everything) and restart - the loads new images etc.

I use several versions of Firefox (2, 20, 56) to ensure compatability with olf browsers and it seems to be only those over 100 with this issue.

Does anyone know if this is a "feature" or a"bug" and is there any simple (!) way around the issue?

Thanks

p.s. ALWAYS happens, not intermittently

Asked by firefox2030 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

Quickbooks Online "Access Denied" when logging in

All of the sudden I am getting an "Acess Denied" message from Quickbooks online. The error message is immediately after I type in my login ID and hit enter. It doesn't ev… (read more)

All of the sudden I am getting an "Acess Denied" message from Quickbooks online. The error message is immediately after I type in my login ID and hit enter. It doesn't even let me get to the password input screen. This started on Thursday afternoon, but was working fine Thursday morning.

Asked by dcitti 3 months ago

Last reply by zeroknight 3 months ago

Firefox starts on minimized window

Whenever I start Firefox it loads up on the upper left corner in a minimized version and I have to double click the maximizing button to get everything right. I tried the… (read more)

Whenever I start Firefox it loads up on the upper left corner in a minimized version and I have to double click the maximizing button to get everything right. I tried the tip of deleting the .js file in the Profile folder of the browser. I did that 5 times and the problem still occurs. Everything is up to date. What's wrong?

Asked by LEov 3 months ago

Last reply by zeroknight 3 months ago