Firefox Support Forum

Hi,

Last week I reinstall my notebook. As I have got an account in Firefox I thought that login in to my account would retrieve all sign in passwords I had stored before reinstall. All are gone. Did I miss anything ?

For some reason today I started having issues with thumbnails not loading for youtube videos. I logged out of my google account and went to log back in, but whenever I try to login to my google account now I get a 400 error. I can login fine on other browsers and other devices. I have tried the following troubleshooting steps:

cleared all cache and cookies flushed DNS created a new firefox profile in about:profiles and set it as default Re-installed firefox multiple times refreshed firefox used Revo Uninstaller to fully remove all traces from firefox and reinstalled Manually removed all traces of firefox from appdata and program folder and installed the beta version Ran windows updates and rebooted ran an SFC scan Ran a DISM online restorehealth

Every single time I get the same result, 400 error when trying to log into my google account. Starting to feel like I'm loosing my mind here. Any troubleshooting ideas would be very appreciated. Thanks in advance!

Hi,

Having this issue for weeks now, I finally decided to create a ticket. I currently use Firefox Developer Edition, but it has some problem: At random times, a background process starts and begins to use an absurd amount of CPU. I have a really good CPU and this issue still occurs when I start my laptop without even unlocking it yet.

I'm thinking it has something to do with an update service, but I already tried disabling automatic updates and updated to the last version. I even deleted all add-ons, but it didn't help at all.

There is a strange folder in the installation folder named "tobedeleted", which gets automatically created. I don't think it is some virus because viruses would've aimed for Firefox and not the Developer Edition, which is a completely separate install. I didn't have this problem about 2 versions of Developer Edition earlier so I don't think it's my system config or antivirus/firewall.

The issue is very strange and annoying, I've tried reinstalling, deleting and removing leftover folders on the whole disk but the issue still persists. I even did a Firefox Refresh multiple times, but nothing seems to work.

I would be very thankful if this problem gets solved and I'd love to help you guys analyze the situation because I really like the Developer Edition. I have a lot of experience with programming and computers in general so I could do some debugging.

Thanks in advance!

Greetings,

Rein (rdeboer2004@gmail.com)

1. Open the https://docs.github.com/en/rest/repos/repos?apiVersion=2022-11-28#list-organization-repositories Firefox jumps to the #list-organization-repositories and the article about "List organization repositories" is in the main focus. See the first image on the left

2. Scroll in the right list menu to the item "List repository teams" and click on it (see the image attached on the right)

Expected result: The browser jumps to ancor # list-repository-teams and the article about "List repository teams" is loaded in the main focus. Actual result: The Firefox does not jump to the ancor # list-repository-teams and the article about "List repository teams" is not in the main focus. The right list menu scrolled up to the item "list repository items". The article about "List organization repositories" is still in the main focus

Environment: Windows 11 (64 -bit), Firefox Developer Edition 113.0b3 (64-bit)

Recently I got a Mac computer and I installed Firefox in it. I can't find "About Firefox" in Application Menu.

How to show it in Application Menu like Windows and Linux?

A large number of developers prefer to use a vertically-oriented monitor, as it provides a more efficient way to read code. However, as demonstrated in the first screenshot, the Firefox developer tools appear cluttered and disorganized when displayed in this orientation, especially when the three-panel layout is enabled. This makes the user interface difficult to use effectively.

In the second screenshot, even with the right sidebar minimized as much as possible by default, a significant amount of screen real estate remains underutilized, resulting in a subpar user experience. The question arises as to how this issue can be resolved.

If the Firefox development team has not given sufficient attention to optimizing their developer tools for vertical monitor orientations, what is the appropriate way to request that this feature be prioritized in their development roadmap?

Hi,

I have read conflicting statements. I changed my firefox account password and when I sync I am getting none of my bookmarks and other information.

Has all my account data been deleted because I changed my password?

I've used FF forever. I am using W10 / x64. Recently - like in the last several weeks - the default file associations in W10 will not stay set to FF for htm and html files. The associations are changed, automatically, to MS Edge. I often save web pages with the extension SingleFile for later viewing or sharing. I've tried everything possible that I've been able to find including messing with the registry and xml files. FF is my default browser. This is driving me nuts as I don't really use Edge. I'd uninstall the damn thing but I'm sure it would crash the OS. Any thoughts?

On Firefox 113.0 (64-bit) for Ubuntu 22.04, some fields don't display backticks correctly. I think it could be a javascript issue.

The easiest place to see this is the "new Gist" page on gist.github.com. The filename field (uses javascript) renders the backtick on top of the following character. The code field (not javascript) renders it correctly. See the screenshot.

My input source is English (US) and I have dead keys disabled. I have the same issue on different machines running Ubuntu, but not on Firefox on a machine running macos. I don't have the problem in other browsers on the Ubuntu machines.

Thanks!

I updated Firefox and an old version remains on the "show applications" screen. I suspected it might be another profile, so I went to about:profiles and removed it, but it's still there. As I am relatively new to Linux (Ubuntu specifically), I would appreciate some help with this issue.

Firefox Developer Edition does not allow to sign in to few particular websites. Whenever I click sign in/up button, the webpage first tries to connect me to the log in/up page (for example Firefox pocket, Bing, any Microsoft websites, any government websites) but after few seconds it just redirects to the page where I was, i.e, it just refreshes the page. I tried to get help from available forums in Mozilla support (for example, using troubleshoot mode), but nothing is effective. As an example I am attaching few screenshots while trying to sign in to Bing using troubleshoot mode.

I just installed Win 11 with a fresh Firefox install (113.0 / 64-bit). I use a single video screen.

When I double-click on the FF icon, no Firefox browser window appears. However, in task manager, I can see that Firefox has opened and using a lot of memory.

I also put the FF icon in my "Pin to Taskbar" area. After I start FF, normally I would see the pinned icon highlighted (program open), but the taskbar FF icon does not show FF as active.

What have I destroyed this time?

Hello, Having a little difficulty with which I am hoping someone might assist. My primary PC has died on me, and I am making attempt at transferring my life over to another for temporary use. I have installed Firefox as it was my primary browser on this now-dead PC and logged in to my Firefox account; however the bookmarks in this browser are very old. How might I go about accessing the latest version of all my bookmarks, that were on the now-dead PC (or are they only backed up very infrequently)? Any information is appreciated! Thank you

Greetings, After updating to 113.0 the height of my tabs has doubled, with the text size remaining the same. When visiting certain sites, such as Facebook, a horizontal black line appears when the tab is selected, dividing the tab and the text within in half. I have spent a few hours Googling and I haven't found any solutions to fix this. I've tried several different settings in about:config, I've enabled compact mode, just about everything I could find short of modifying code which I would rather not do. It's useful space for me and I'm hoping for a fix. Thanks for Your Time, Thomas

How do I fix this? When I attempt to go to this site on my iMac using DuckDuckGo VPN on Mozilla FireFox, ( https://www.bible.com/ )-- I get this: "Application error: a client-side exception has occurred (see the browser console for more information)."

Hello Firefox Browser developer. When you go to view the video player does not open in full screen. There is a frame left, right, and bottom. It is equally displayed both on YouTube and, for example. In picture-in-picture mode, everything opens correctly. Cleared the cache. Opens fine for the first time. After the second loading of the browser - the frame is formed again. The problem is clearly on my end. Is it possible to install a third party player? Thank you