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  • Archived

Removing a primary email address that is no longer functional

My original primary email is no longer functional, it was an ATT account compromised in a yahoo.com data breech some years ago. I was no longer an ATT customer at the ti… (read more)

My original primary email is no longer functional, it was an ATT account compromised in a yahoo.com data breech some years ago. I was no longer an ATT customer at the time, so it would not let me log in to change my password. Now I want to remove it from firefox, and to do that I have to provide a confirmation code sent to that dead email account. Is there some other way to remove it and switch a current email address to my primary email?

Asked by dfeldmeyer 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Strange thing just showed up on my browser?

Hello, I just noticed the attached thing show up on my browser today. It seems to be on just about every webpage I click on in the lower right hand corner. I can move it… (read more)

Hello,

I just noticed the attached thing show up on my browser today. It seems to be on just about every webpage I click on in the lower right hand corner. I can move it around, and when I click on it it "pulses" but doesn't really seem to do anything else. The "10" will sometimes disappear and the little ball will "jump" when I click on it before settling back into place. The little ball will switch seemingly at random from top to bottom.

The only webpage I haven't seen it on so far is this one...I have tried right clicking and nothing happens. I don't see any way to remove it.

Can you tell me what this is and/or how to get rid of it? Is it possible it's from one of my extensions? I haven't added any new ones in a while and it seems weird that it would show up all of a sudden with no explanation of how to use it or what it is...

Asked by caseyj.mattsen 1 year ago

Last reply by Paul 1 year ago

  • Archived

Updates

Your updates never seem to install when authorized to do so by the user. Rather, numerous times after reopening your browser, they finally decide to update, while blocki… (read more)

Your updates never seem to install when authorized to do so by the user. Rather, numerous times after reopening your browser, they finally decide to update, while blocking all online content at the same time. You need to improve your update service so that it occurs both as requested and immediately when authorized, without causing problems for the user in navigating the web.

Asked by craft.works 1 year ago

Last reply by Dropa 1 year ago

  • Archived

Make firefox respect communication and playback devices

Is there any way to make firefox respect default communication and playback devices? As it stands right now, if I wanna chat with friends on facebook then I have to go th… (read more)

Is there any way to make firefox respect default communication and playback devices? As it stands right now, if I wanna chat with friends on facebook then I have to go through Windows and force firefox to output audio to my headset, which means that if I wanna watch a video as well, the audio from that no longer comes from my sound system, but my headset instead. When seraching for 'audio,' 'sound,' or 'playback' in the settings (after going through them all manually) I can't seem to change that. Chrome did it just fine..

Asked by gioserpo 1 year ago

Last reply by gioserpo 1 year ago

  • Archived

Some Websites Not Working Correctly with Firefox 106.0.2

Some websites that should have pictures or animations within the body of their text are not showing up any more (the animations). Also, some websites have buttons to clic… (read more)

Some websites that should have pictures or animations within the body of their text are not showing up any more (the animations). Also, some websites have buttons to click that no longer work; it's not that any info is missing from input fields; the buttons simply don't work. Actual Example: I recently reformatted my hard drive a few days ago & re-downloaded and installed Firefox. Sometime later on, I signed into my McAfee account, although I kept receiving webpage error messages after sign-in stating the webpage I was seeking didn't exist. However, upon clicking on other buttons, it turned out I was actually signed-in. I went ahead and went to the download section of my account to re-download and install McAfee. No matter how many times I clicked the download button, nothing would happen. I established a chat session with McAfee Support; the Support Agent replied that others had complained about the same thing while using Firefox and the issue had been communicated to Mozilla, who supposedly knows about this and is working on a fix. The tech support agent advised me to use some other browser to download McAfee; I used Edge and the issue was successfully side-stepped. In the meantime, other websites that always have embedded animations or buttons to click don't work any more, either. Firefox has been my default browser of choice for years, but I have to go through the inconvenience to signing-out of whatever website I'm on and re-sign into that website again with Edge; a real pain. Please fix ASAP, and please give us a heads-up when this might be fixed, thanks.

Asked by jhmotjr 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

disappearing add-ons

i use the same add-ons on my desktop and laptop. i open my laptop and click on synchronize and later i open my desktop. two of these add-ons on the desktop have disappea… (read more)

i use the same add-ons on my desktop and laptop. i open my laptop and click on synchronize and later i open my desktop. two of these add-ons on the desktop have disappeared! this is not the first time. what can do i, how can install it to prevent it does not happen again?

Asked by Slawomir Dzwonek 1 year ago

Answered by cor-el 1 year ago

  • Archived

Update

Hello, since the last FF update a week or so ago, I am now required to log in to EVERY single site that I seem to go to (AOL, Facebook, Twitter, Weebly (my own web site),… (read more)

Hello, since the last FF update a week or so ago, I am now required to log in to EVERY single site that I seem to go to (AOL, Facebook, Twitter, Weebly (my own web site), and many others). Before the update, I would only need to log in to these web sites every so often. Is there something I can do to eleviate this? Thank you.

Asked by tmajic 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

cannot control or manipulate tabs in Firfox latest version

Hello, I have recently noticed that I am no longer able to move any tabs (reorder, move between windows) in Firefox. I cannot reorder tabs within a window, and once a ta… (read more)

Hello,

I have recently noticed that I am no longer able to move any tabs (reorder, move between windows) in Firefox. I cannot reorder tabs within a window, and once a tab is moved out of the window, it cannot be moved back in. I am currently on the latest version (106.0.2) and am very inconvenienced and looking for a solution. Any help would be greatly appreciated.

Asked by junnishi 1 year ago

Answered by cor-el 1 year ago

  • Archived

Application Links dont auto close tab

When opening an application links the new tab will stay open. When using edge or chrome they auto close the tab. I rather use firefox but this is really annoying. Any way… (read more)

When opening an application links the new tab will stay open. When using edge or chrome they auto close the tab. I rather use firefox but this is really annoying. Any way to fix this issue?

Asked by Mike 1 year ago

Last reply by Mike 1 year ago

  • Archived

Text does not display correctly after updating to Ventura

Yesterday, I updated to macOS Ventura and since then quite a few websites do not display text correctly in my Firefox desktop browser, including Mozilla interfaces (scree… (read more)

Yesterday, I updated to macOS Ventura and since then quite a few websites do not display text correctly in my Firefox desktop browser, including Mozilla interfaces (screenshots attached). I can copy these texts and paste them to some text editor file and I'll get a correct text. So it looks like only the graphical representation is affected. Also, bold and italic texts are always displayed correctly, h1 headings are not, h2 headings are... I browse on a MacBook Pro 16-inch 2021, Apple M1 Max, and I have the latest Firefox version installed.

Asked by Electric Indigo 1 year ago

Last reply by Electric Indigo 1 year ago

  • Archived

Connection

Since the last update i'm plagued by slowness when trying to access websites, among them youtube, google, yahoo. And by slowness i mean the hourglass icon stays put for m… (read more)

Since the last update i'm plagued by slowness when trying to access websites, among them youtube, google, yahoo. And by slowness i mean the hourglass icon stays put for more than 30 seconds then the browser just stays idle like no command was given, some times i get a response like: server not found. but mostly no response, just stays there thinking. I have tried to uninstall it, but i was given the option to reset it, i reset it and the problem persisted, so i decided to uninstall it, the process of uninstall started then the window disappeared without completing the uninstall, i disabled addons and the problem still persist, i even ran malware and virus scans and still no problems found there.

I'm running mozilla on a amd 7 3700, 16 gb ram and a Nvidia 1650 super, ssd hard drive and avg internet security with mozilla being added to exception.

P.s in the ss bellow, you see the request for google, that request was made more than 5 minutes ago, and at the moment of the request and the writing of this message mozilla was in troubleshoot mode.

Asked by wooxt3r 1 year ago

Last reply by wooxt3r 1 year ago

  • Archived

Update just changed all the visuals on my computer

Hi, I just updated firefox and it changed all the visual settings. I managed to change the colour but now when i go to Google drive it looks very different. It's very bol… (read more)

Hi, I just updated firefox and it changed all the visual settings. I managed to change the colour but now when i go to Google drive it looks very different. It's very bold and everything is outlined.

I opened my drive in Chrome and it was normal. Does anyone know how to change this! Fro someone that is sensitive to visuals i can't handle it!

Thanks

Asked by jennyhammerpants1 1 year ago

Last reply by jennyhammerpants1 1 year ago

  • Archived

electronic signature

Firefox instructions for creating an electronic signature tell you to go to "Options" in the "tools" list, which I assume is the list under the three parallel lines in th… (read more)

Firefox instructions for creating an electronic signature tell you to go to "Options" in the "tools" list, which I assume is the list under the three parallel lines in the upper right corner. There is no "Options" section in this list on my browser, either by itself or under one of the other categories in the list, or anywhere else that I can find on the browser website. So I can make no progress. Suggestions?

Asked by orde.morton 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

yahoo is not loading

www.yahoo.com will not load. Quote, "The page isn't redirecting Properly. An error occurred during a connection to guce.yahoo.com. This problem can sometimes be caused by… (read more)

www.yahoo.com will not load. Quote, "The page isn't redirecting Properly. An error occurred during a connection to guce.yahoo.com. This problem can sometimes be caused by disabling or refusing to accept cookies."

How does this occur when I have not changed my settings? So, this is something Yahoo has done. I want to minimize how many cookies are on my PC, what do I need to do?

Asked by Bad Matt 1 year ago

Last reply by Bad Matt 1 year ago

  • Archived

more than one firefox icon per desktop on taskbar

A. On the taskbar in windows 11 i cannot immediately see that i have for instance 4 windows open. Is there a possibility to see four firefox icons? B. And when i shut … (read more)

A. On the taskbar in windows 11 i cannot immediately see that i have for instance 4 windows open. Is there a possibility to see four firefox icons? B. And when i shut down firefox, then via restart, the windows that i've opened seem to return in a random way when i put the arrow on the firefox icon. Can i set firefox to always put my most used window, for instance the window that has the most pinned tabs, at the left side?

Asked by elwin0275 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Colors in the Menu Bar

Today a Firefox box popped up to try some new colors (which was suppose to be a representation of my being or something like that). There were several colors to choose f… (read more)

Today a Firefox box popped up to try some new colors (which was suppose to be a representation of my being or something like that). There were several colors to choose from so I tried it. The menu bar is now the color I chose. But suppose I want to change back to the standard FF color or some other color, how do I do that?

Asked by jworks 1 year ago

Last reply by jworks 1 year ago

  • Archived

since a recent update, ff forces https for local sites

I don't want any part of my sites exposed to the wider internet, so I'm not going to have ssl certificates. I don't want to use self signed certificates either. Since i… (read more)

I don't want any part of my sites exposed to the wider internet, so I'm not going to have ssl certificates.

I don't want to use self signed certificates either. Since it's all local, http is fine. Firefox should not override access of http to https.

I've turned off HTTPS-Only Mode, I've followed instructions from so: https://stackoverflow.com/questions/30532471/firefox-redirects-to-https

At this point, I can only assume this is a bug?

Asked by mais16384 1 year ago

Last reply by cor-el 1 year ago