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  • Archived

Request for Primary Password

All of a sudden, I keep getting a small window that pops up and wants my Primary Password. I have changed it three times and the Firefox says the change took place each … (read more)

All of a sudden, I keep getting a small window that pops up and wants my Primary Password. I have changed it three times and the Firefox says the change took place each time. Then, the pop up comes and I fill in my password and it pops up again and again and again and again. How do I get rid of this? It's driving me nuts!!!

Asked by cmgrout 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

how to restore the previous session

Hello, I know when I closed the firefox browser , I can reopen firefox browser and click "settings"-- " history" --" Restore previous session" to retrieve all the webpage… (read more)

Hello, I know when I closed the firefox browser , I can reopen firefox browser and click "settings"-- " history" --" Restore previous session" to retrieve all the webpages I was viewing last time. but this time it seems I made a mistake . I closed the firefox browser in the beginning with many valuable webpage still opened, after I restart the firefox browser, I close the browser by accident without firstly reloading all the restore previous session . Then I have to open firefox brower again, and try to click "settings"-- " history" --" Restore previous session" to try to retrieve all the webpages I was viewing in the first time. but this time no previous session can be loaded. since those webpages I was viewing are important webpage I need to check, May someone tell me how to get those valuable webpage link again? I know I can try to find those webpage link slowly by checking all the history day by day. but honestly speaking, I have 15 around webpages in the firefox brower and some of them are viewed around 20 days or 30 days before . I haven't closed my firefox browser for almost 40 days so it will be very hard for me to search the history webpage to find out them one by one. I am not sure whether there are some tips to try to load the "restore previous session " again for the first firefox browser I closed.

Asked by wenjuan1980 1 year ago

Answered by cor-el 1 year ago

  • Archived

Firefox constantly connects to old sites - Little snitch - repeat

I posted this before. My OP: == I have the latest Firefox, and use Little snitch always. Constantly, i get popups from LS, asking for FF to connect to sites that i have u… (read more)

I posted this before. My OP: == I have the latest Firefox, and use Little snitch always. Constantly, i get popups from LS, asking for FF to connect to sites that i have used previously. Many, and no apparent pattern. Please. How can i shut off this 'function' of FF pre-connecting, or whatever it is? Anyone else getting this? [link to old post: https://support.mozilla.org/en-US/questions/1348091#answer-1437370] == I am reposting, because the old one was archived, and i am still experiencing this problem. I don't know if it's a problem with FF itself. Is there a way i could check? I have addons, and i have shut them off, singly and in groups, and i always still get LS popups. My addons: AdBlocker Ultimate AdBlocker for YouTube Default Bookmark Folder Firefox Multi-Account Containers Ghostery Google analytics opt-out LocalCDN NoScript Privacy Badger uBlock Origin Laser Cat Again, all of these i have shut off at various times, and still get wanting to connect messages.

Any advice, ideas, thoughts, methods, directions would be very welcome!

Asked by harmonk 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

How do you disable the Mozilla "advertisements" that appear on startup via configuration?

I designed a "kiosk" for work, that opens multiple tabs automatically and rotates through them. Sometimes the browser will automatically open a tab that goes to mozilla.o… (read more)

I designed a "kiosk" for work, that opens multiple tabs automatically and rotates through them. Sometimes the browser will automatically open a tab that goes to mozilla.org, which is frustrating, since it messes with the automatic rotation that I've designed for the kiosk. For example, the latest one opens to "The Tech Talk" article. As much as I don't mind those opening on my personal machine, how can I disable them for this machine? I can't use command line arguments, it has to be done through configuration / extension. I've already disabled all of the session restoring features, among a few other things, that way it can be as simple as possible, without involving human interaction at all. The machine doesn't even have a mouse or keyboard, as we remote into it to work on it.

Firefox 105.0.1 64-Bits. MacOS 12.4

Asked by gabrielrussell 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Videos and Streams lag when not active window while gaming.

I recently switched to Firefox and have been frustrated that videos and streams stutter and drop frames drastically when not the active window. I enjoy having videos and … (read more)

I recently switched to Firefox and have been frustrated that videos and streams stutter and drop frames drastically when not the active window. I enjoy having videos and streams open when gaming and this doesn't allow me to do that. Some fixes that I have tried are:

widget.windows.window_occlusion_tracking.enabled to false layers.acceleration.force-enabled to true gfx.webrender.all set to true

My specs: i9-10900KF RTX 3070 16GB 4266mhz

Game in question is FFXIV in borderless fullscreen. I know that using exclusive fullscreen solves the issue, but I like being able to use my other monitor while playing.

Asked by nehs.nadroj 1 year ago

Last reply by RachelGomez161999 1 year ago

  • Archived

multiple process tabs open in task manager

Hi! I have an issue where my Firefox is opening multiple processes in my task manager. I am used to seeing 7, sometimes up to twelve if I have a bunch of tabs open, but… (read more)

Hi! I have an issue where my Firefox is opening multiple processes in my task manager. I am used to seeing 7, sometimes up to twelve if I have a bunch of tabs open, but for the last week it has now been spiking anywhere up to 25-30 being open in the task manager (and I will usually at the very most have 5 to 7 tabs open-TOPS!). My memory has been spiking to upwards to 30%, which is causing a slow down in my machine.

I have tried to shut down any extensions that I thought were causing the issue (Ghostery among them), but nothing changed.  I recently put Ghostery back on, and am about to try turning off Adblocker plus.  

When I looked at if I had any other hidden extensions, I saw that I have DuckDuckgo? ebay? and Bing? apparently on the extensions, but when I go into Firefox to remove them, they don't show up in the lists to turn off and on (I don't even use any of those as far as I know, so I don't know why they are even there).

I use Avast antivirus, and it hasn't indicated that there is any virus, but then again, I suppose a good virus would know the work around.

I am not really computer savvy, so perhaps I am making a mountain out of a molehill? If not, please help. This is very frustrating seeing so much memory go to Firefox!

Asked by cdsky3 1 year ago

Last reply by TyDraniu 1 year ago

  • Solved
  • Archived

Content Security Policy issues.

I have been having issues with the checkout page of my website. My problem was most likely coming from our payment provider causing issues with updates. I switched paymen… (read more)

I have been having issues with the checkout page of my website. My problem was most likely coming from our payment provider causing issues with updates. I switched payment plugins until it gets fixed. (In case you would like to know the extent of my troubleshooting. I ended up installing a brand new wordpress install on a subdomain and the error still occurred.)

This is most likely not related to my initial payment provider issue. When I view issues in the console I keep getting error messages. These issues affect my ability to use the checkout page on my Firefox. We are currently processing payments successfully. These errors do not show up on Chrome.

Content Security Policy: The page’s settings blocked the loading of a resource at inline (“style-src”). moz-extension:88:56 Content Security Policy: The page’s settings observed the loading of a resource at inline (“style-src”). A CSP report is being sent. moz-extension:88:56 Content Security Policy: The page’s settings blocked the loading of a resource at inline (“script-src”). moz-extension:136:52 Content Security Policy: The page’s settings observed the loading of a resource at inline (“script-src”). A CSP report is being sent. moz-extension:136:52

This is the website page I need help with. https://heartlandforest.org/checkout/

I can't tell if this is happening to everyone or just me. I don't know which resources were blocked or where to fix this. My website and my server do not have a CSP. I have been looking for an answer for over a week before attempting to try asking here. Every issue I have noticed in the past week on my site has been one big red herring after another.

Asked by Engage 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Archived

weird font appearing sometimes in different websites

This is a random error, with no specific website in question. The font display error, seems to be corrected when closing and opening the browser. It appears on specific … (read more)

This is a random error, with no specific website in question. The font display error, seems to be corrected when closing and opening the browser. It appears on specific parts of text within a website in a strange font (its always that "hand-written" font). On the example attached, it was a simple google search.

Asked by sotnasonun 1 year ago

Last reply by sotnasonun 1 year ago

  • Archived

High-Graphics Websites display incorrectly

Missing pieces of high-graphics sites like Facebook or online games. And when I refresh Firefox, I lose all my settings and have to redo all of them. There ought to be … (read more)

Missing pieces of high-graphics sites like Facebook or online games. And when I refresh Firefox, I lose all my settings and have to redo all of them. There ought to be an easier solution.

Asked by KayTa 1 year ago

Last reply by KayTa 1 year ago

  • Archived

This scaring me!

This is scaring me. Why do I have to surrender so much control to use. I keep getting a popup which says, "Take control of your person data!......Block most trackers as… (read more)

This is scaring me. Why do I have to surrender so much control to use. I keep getting a popup which says, "Take control of your person data!......Block most trackers as you browse.....Add DuckduckGo to firefox.


AND THEN it looks as if you want to take total control of my computer!

 https://support.mozilla.org/en-US/kb/permission-request-messages-firefox-extensions?as=u&utm_source=inproduct#w_access-your-data-for-all-websites

Why do you want so much control over my computer??

Please explain.

Asked by bluesmobile1995 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Impact of changing Enhanced Tracking Protection settings?

Hi! A vendor of a solution we use suggested unchecking the "Cookies" and "Tracking content" under "Privacy & Security" settings in the "Custom" section to help with a… (read more)

Hi! A vendor of a solution we use suggested unchecking the "Cookies" and "Tracking content" under "Privacy & Security" settings in the "Custom" section to help with an issue encountered using their services. Those settings look like global settings that would affect all the websites visited, not just the vendors'. Is that correct? What are the implications here? Would this mean giving up Firefox protections?

Asked by draito 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Remove "Open All in Tabs" bookmark

I want to remove the "Open All in Tabs" bookmark from my bookmarks folders, it's annoying and unnecessary (mouse scroll button is enough). Right clicking it opens the sam… (read more)

I want to remove the "Open All in Tabs" bookmark from my bookmarks folders, it's annoying and unnecessary (mouse scroll button is enough). Right clicking it opens the same menu as right clicking any folder, but in this case, the only option I want ("Delete Folder") is unavailable. I searched for a solution online, but the only thing I saw was something about editing codes and stuff, but I'd rather not mess with them. I couldn't find anything about it in the settings either, and there were no plugins, add-ons or extensions to fix this problem. If there's no way at all around it without having to mess with code, please do tell when I can expect to see an update that will bring a way to turn it off.

Asked by Taylor 1 year ago

Last reply by cor-el 1 year ago

  • Archived

how to enable firefox updates

version 105.1, Win 10 I can't find the Firefox Updates section under GENERAL, and I am the only user/owner/admin. This is the first time I came across this problem, and… (read more)

version 105.1, Win 10

I can't find the Firefox Updates section under GENERAL, and I am the only user/owner/admin.

This is the first time I came across this problem, and I've been using Firefox for years.

Can you help solve this?

Almost forgot: First it would not load the bookmarks toolbar, then It failed to show on the screen, even though the Task manager showed it running multiple times -after every attempt I tried.

Went uninstalling and reinstalling, and now it works when I downloaded from Microsoft, and did a REFRESH, losing my data -this function sucks big time, you don't warn clearly enough what'd happen, and reconstruction is a pain, specially as you explain in technical lingo without translation.

Any help is welcomed.

Best regards,

Oscar

Asked by gamo4084 1 year ago

Last reply by Terry 1 year ago

  • Archived

Extensions not Syncing

Some of the Extensions are not Syncing. I have the same version of the Browser on both devices. The Extensions are updated on both devices. I have logged out and in. I ha… (read more)

Some of the Extensions are not Syncing. I have the same version of the Browser on both devices. The Extensions are updated on both devices. I have logged out and in. I have disabled and enabled back the syncing of extensions. I have disabled and enabled back the syncing of each individual extension. I have hit mannual sync multiple times. Both Machines are updated, and have been restarted.

I have no idea what is going on for it not to sync, when I go to install the extension on the PC that is missing, it recognizes that is installed.

I have no more ideas

Asked by AAC 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox freezes while uploading files

I am running on a Windows 10 system. Anytime I try to upload a file (website does not matter), Firefox freezes. I turned off Hardware acceleration, deleted all cookies, c… (read more)

I am running on a Windows 10 system. Anytime I try to upload a file (website does not matter), Firefox freezes. I turned off Hardware acceleration, deleted all cookies, cleared browsing history but the problem still persists.

Asked by soumyaseattle 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox using/storing improper email address. Can't find and fix

Firefox is hanging on to an ancient dead email address, which it uses automatically when replying in on line forms where I don't have the option of filling one in (form w… (read more)

Firefox is hanging on to an ancient dead email address, which it uses automatically when replying in on line forms where I don't have the option of filling one in (form won't send because account is dead), or trying to get into dropbox, etc. (identifies me as not having access under the old email address because access was set up for my current email address).

 I have looked here but don't find the places to go as described at all:

https://support.mozilla.org/en-US/kb/change-primary-email-address-firefox-accounts.

Where do I find Firefox's stored email address that it uses for functions as described above?

FYI, I use Thunderbird for email, but not Firefox. I have my proper email address identified as primary in Thunderbird, and the dead address and all emails completely deleted as far as I can find them. Am on Win 7; Firefox 105.0.1 at present, but this has been a problem for a long time. Thank you. Dave

Asked by david.webb9109 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Hide blue line above the active window of firefox.

why is there a blue live on top the window? i don't know what kind of mentality you guys have but its really doesn't fit with rest of the UI and its look old. is there … (read more)

why is there a blue live on top the window? i don't know what kind of mentality you guys have but its really doesn't fit with rest of the UI and its look old.

is there a option of remove this?

Asked by fasterthenphoton 1 year ago

Last reply by Terry 1 year ago